Integrate the BotConversa API with the ServiceNow API

Setup the BotConversa API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate BotConversa and ServiceNow remarkably fast. Free for developers.

Popular BotConversa and ServiceNow Actions#

Add Tag with the BotConversa API

Add tags to a specific subscriber. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Subscriber with the BotConversa API

Create a new subscriber. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Send Message with the BotConversa API

Send a message to a specific subscriber. See the documentation

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Overview of BotConversa#

The BotConversa API allows for the automation and integration of chatbot services into various platforms, fostering seamless interactions with users. With this API, you can create, manage, and deploy conversational bots that can engage with users in real-time, providing support, gathering feedback, or even conducting surveys. On Pipedream, you can concoct workflows that trigger actions within BotConversa or respond to events, such as new messages or user queries. This opens the door to a world where chatbots become a part of larger automation schemes, interacting with other apps and services to streamline communication processes.

Connect BotConversa#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    botconversa: {
      type: "app",
      app: "botconversa",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://backend.botconversa.com.br/api/v1/webhook/campaigns/`,
      headers: {
        "Accept": `application/json`,
        "API-KEY": `${this.botconversa.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})