Blink
Create trust and dialogue between frontline workers and executive teams in real-time.
Integrate the Blink API with the Zendesk API
Setup the Blink API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Blink and Zendesk remarkably fast. Free for developers.
Popular Blink and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Blink#
The Blink API allows you to access and manage data within the Blink platform, a hub for team communication and content sharing. Through Pipedream, you can automate workflows that leverage this API to streamline notifications, content distribution, and team interactions. You can create actions that respond to specific triggers, like new messages or updates to content, and connect Blink with other apps to enrich the functionality of your workflows.
Connect Blink#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
blink: {
type: "app",
app: "blink",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.joinblink.com/v2/user`,
headers: {
Authorization: `Bearer ${this.blink.$auth.token}`,
"Accept": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})