Integrate the Bland AI API with the ServiceNow API

Setup the Bland AI API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Bland AI and ServiceNow remarkably fast. Free for developers.

Popular Bland AI and ServiceNow Actions#

Analyze Call with the Bland AI API

Analyzes an input call, extracting structured data and providing insights. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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End Call with the Bland AI API

Terminates a currently ongoing call using Bland AI. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Transcript with the Bland AI API

Retrieves the transcript of a specified call post-completion. See the documentation

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Overview of Bland AI#

The Bland AI API offers a suite of artificial intelligence services, which, when integrated with Pipedream, can automate tasks, analyze data, and enhance applications with machine learning capabilities. Through Pipedream's serverless platform, you can connect Bland AI with various apps to create custom workflows, process data, and respond to events in real time without managing infrastructure.

Connect Bland AI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bland_ai: {
      type: "app",
      app: "bland_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.bland.ai/v1/calls`,
      headers: {
        "Authorization": `${this.bland_ai.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})