Bilionis

Bilionis is the community of Italian professionals and companies who use intelligent catalogues.

Integrate the Bilionis API with the Zendesk API

Setup the Bilionis API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Bilionis and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Message Received from Bilionis API
Bilionis + Zendesk
 
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Delete Ticket with Zendesk API on New Message Received from Bilionis API
Bilionis + Zendesk
 
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Update Ticket with Zendesk API on New Message Received from Bilionis API
Bilionis + Zendesk
 
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New Message Received from the Bilionis API

Emit new event when a new lead sends a message. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Bilionis

The Bilionis API offers a suite of functionalities for managing and analyzing customer interactions and sales data. Within Pipedream, you can leverage this API to automate workflows involving customer relationship management and data analysis. By connecting Bilionis with other apps, you streamline operations such as syncing customer data across platforms, triggering personalized marketing campaigns, and generating data-driven insights to inform business strategies.

Connect Bilionis

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bilionis: {
      type: "app",
      app: "bilionis",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://bilionis.com/api/`,
      params: {
        mail: `${this.bilionis.$auth.email}`,
        key: `${this.bilionis.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})