BetterVoice
Everything you need in a business class phone system. No hardware required!
Integrate the BetterVoice API with the ServiceNow API
Setup the BetterVoice API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate BetterVoice and ServiceNow remarkably fast. Free for developers.
Popular BetterVoice and ServiceNow Actions#
Overview of BetterVoice#
The BetterVoice API allows you to automate interactions with phone systems, such as sending and receiving calls, managing voicemails, and creating custom interactive voice response (IVR) systems. Utilizing Pipedream, you can tap into BetterVoice functionalities to craft workflows that trigger actions based on phone events, analyze call data, and integrate with other services for a seamless communication experience.
Connect BetterVoice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bettervoice: {
type: "app",
app: "bettervoice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.bettervoice.com/api/v3/account/settings`,
params: {
username: `${this.bettervoice.$auth.username}`,
token: `${this.bettervoice.$auth.api_token}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.
Connect ServiceNow#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})