Avochato
Avochato allows you to text customers and internal teams more efficiently. Automation and collaboration features such as templates, auto-assignment, shared notes, tags, and conversation history make texting easier to manage at scale.
Integrate the Avochato API with the Zendesk API
Setup the Avochato API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Avochato and Zendesk remarkably fast. Free for developers.
Popular Avochato and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Avochato#
The Avochato API provides a communication toolkit that enables automated text messaging and phone call workflows. With Pipedream, you can leverage this API to craft custom automations that respond to incoming messages, send alerts, or synchronize communication with your CRM, among other functionalities. Imagine streamlining customer support by auto-responding to common queries, or improving sales engagement by triggering timely follow-up messages—all this without manual intervention, directly harnessing the power of Avochato's communication capabilities within Pipedream's serverless platform.
Connect Avochato#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
avochato: {
type: "app",
app: "avochato",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.avochato.com/v1/accounts`,
params: {
auth_id: `${this.avochato.$auth.auth_id}`,
auth_secret: `${this.avochato.$auth.auth_secret}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})