Integrate the Autom API with the Zendesk API

Setup the Autom API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Autom and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Autom with Zendesk#

Bing Search with Autom API on New Ticket (Instant) from Zendesk API

Zendesk + Autom

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Bing Search with Autom API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Autom

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Bing Search with Autom API on Ticket Closed (Instant) from Zendesk API

Zendesk + Autom

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Bing Search with Autom API on Ticket Pending (Instant) from Zendesk API

Zendesk + Autom

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Bing Search with Autom API on Ticket Solved (Instant) from Zendesk API

Zendesk + Autom

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Popular Autom and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Autom and Zendesk Actions#

Bing Search with the Autom API

Scrape the results from Bing search engine via the Autom.dev service. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Brave Search with the Autom API

Scrape the results from Brave search engine using Autom.dev. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Google Search with the Autom API

Scrape the results from the Google search engine using the Autom.dev API. See the documentation

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Overview of Autom#

Autom API offers a rich set of features for creating, managing, and deploying automations. With its capabilities, you can streamline tasks by setting up triggers and actions based on certain conditions. When used within Pipedream, you can harness these features to create robust, serverless workflows that integrate with numerous other services and APIs. Autom API's interaction with Pipedream allows for building scalable automation solutions that respond to real-time events and connect with a multitude of apps to perform complex tasks seamlessly.

Connect Autom#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    autom: {
      type: "app",
      app: "autom",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://autom.dev/api/usage`,
      headers: {
        "Content-Type": `application/json`,
        "x-api-key": `${this.autom.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})