Async Interview

Async Interview is the world’s most advanced video interviewing platform, offering pre-recorded interviews customized to meet any recruitment scenario.

Integrate the Async Interview API with the Zendesk API

Setup the Async Interview API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Async Interview and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Interview Response from Async Interview API
Async Interview + Zendesk
 
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Delete Ticket with Zendesk API on New Interview Response from Async Interview API
Async Interview + Zendesk
 
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Update Ticket with Zendesk API on New Interview Response from Async Interview API
Async Interview + Zendesk
 
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New Interview Response from the Async Interview API

Emit new event when a new interview response is received.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Async Interview

The Async Interview API enables automation around video interview processes. With this API, you can craft workflows on Pipedream that manipulate interview data, initiate new interviews, and respond to events within the Async Interview platform. Pipedream's serverless architecture allows you to connect with hundreds of apps to streamline recruitment workflows, analyze interview data, or enhance the candidate experience with personalized interactions.

Connect Async Interview

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    async_interview: {
      type: "app",
      app: "async_interview",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.asyncinterview.ai/api/jobs`,
      headers: {
        Authorization: `Bearer ${this.async_interview.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})