AskNicely
The #1 Rated Customer Experience Platform for Frontline Teams.
Integrate the AskNicely API with the Zendesk API
Setup the AskNicely API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate AskNicely and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect AskNicely with Zendesk#
Popular AskNicely and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of AskNicely#
The AskNicely API enables you to tap into customer feedback processes by automating the collection and analysis of customer satisfaction data. With Pipedream, you can leverage this API to create custom workflows that trigger on specific events, interact with other apps, and perform actions based on customer feedback scores and comments. Whether you're syncing data to a CRM, triggering email campaigns based on scores, or aggregating responses for analysis, the API's integration into Pipedream opens a world of possibilities for enhancing customer experience and operational efficiency.
Connect AskNicely#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
asknicely: {
type: "app",
app: "asknicely",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.asknicely.$auth.domain}.asknice.ly/api/v1/getnps`,
headers: {
"X-apikey": `${this.asknicely.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})