ArcGIS Online

Connect people, locations, and data using interactive maps. Work with smart, data-driven styles and intuitive analysis tools. Share your insights with the world or specific groups.

Integrate the ArcGIS Online API with the Zendesk API

Setup the ArcGIS Online API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ArcGIS Online and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of ArcGIS Online

The ArcGIS Online API lets you work with ESRI's platform for mapping and spatial analysis. In Pipedream, harness this API to craft workflows combining GIS data management, location-based analytics, and automated mapping tasks. Pipedream's serverless architecture means you can trigger these workflows via HTTP requests, schedule them, or even fire them in response to emails or form submissions.

Connect ArcGIS Online

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    arcgis_online: {
      type: "app",
      app: "arcgis_online",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://basemapstyles-api.arcgis.com/arcgis/rest/services/styles/v2/styles/arcgis/outdoor`,
      headers: {
        Authorization: `Bearer ${this.arcgis_online.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})