Annature

Annature is the leading AU & NZ eSignature provider for small businesses and enterprises. We deliver a complete ISO 27001 certified Digital Transaction Management (DTM) solution built on blockchain technology.

Integrate the Annature API with the Zendesk API

Setup the Annature API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Annature and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Annature

The Annature API provides functionality for electronic signatures, allowing documents to be signed digitally with ease and security. Integrating this API with Pipedream, users can automate document workflows, such as sending contracts for signature, tracking the status of documents, and storing signed agreements. By leveraging serverless workflows on Pipedream, these processes can be connected to hundreds of other apps to create efficient automation solutions.

Connect Annature

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    annature: {
      type: "app",
      app: "annature",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.annature.com.au/v1/accounts`,
      headers: {
        "Accept": `application/json`,
        "Content-Type": `application/json`,
        "X-Annature-Id": `${this.annature.$auth.id}`,
        "X-Annature-Key": `${this.annature.$auth.key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})