Amplitude

Build better products by turning your user data into meaningful insights, using Amplitude's digital analytics platform and experimentation tools.

Integrate the Amplitude API with the Zendesk API

Setup the Amplitude API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Amplitude and Zendesk remarkably fast. Free for developers.

Send Event Data with Amplitude API on New Ticket (Instant) from Zendesk API
Zendesk + Amplitude
 
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Send Event Data with Amplitude API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Amplitude
 
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Send Event Data with Amplitude API on Ticket Closed (Instant) from Zendesk API
Zendesk + Amplitude
 
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Send Event Data with Amplitude API on Ticket Pending (Instant) from Zendesk API
Zendesk + Amplitude
 
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Send Event Data with Amplitude API on Ticket Solved (Instant) from Zendesk API
Zendesk + Amplitude
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Send Event Data with the Amplitude API

Sends user event data to Amplitude for analytics. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Amplitude

The Amplitude API empowers you to sync and analyze product data within Amplitude's analytics platform. With Pipedream, you can automate interactions with the Amplitude API to create complex workflows. Send event and user data, query metrics, and automate cohort analysis, which can streamline your data science and product development processes. Integrating Amplitude with Pipedream allows you to connect this data to hundreds of other services for enhanced analytics, marketing automation, and personalized customer experiences.

Connect Amplitude

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    amplitude: {
      type: "app",
      app: "amplitude",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://{{custom_fields.region}/sessions/average`,
      auth: {
        username: `${this.amplitude.$auth.api_key}`,
        password: `${this.amplitude.$auth.api_secret}`,
      },
      params: {
        "p": `platform`,
        start: `20210601`,
        end: `20210630`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})