Amazon Polly

Deploy high-quality, natural-sounding human voices in dozens of languages.

Integrate the Amazon Polly API with the Zendesk API

Setup the Amazon Polly API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Amazon Polly and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Amazon Polly

The Amazon Polly API lets you convert text into lifelike speech using deep learning. With Polly, you can create applications that talk and build entirely new categories of speech-enabled products. Pipedream's platform enables you to integrate Polly's capabilities into workflows that can automate tasks, like generating audio files from blog posts or alert messages, and piping them to various services or storage solutions.

Connect Amazon Polly

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import AWS from 'aws-sdk'
import { PollyClient, StartSpeechSynthesisTaskCommand } from "@aws-sdk/client-polly"

export default defineComponent({
  props: {
    amazon_polly: {
      type: "app",
      app: "amazon_polly",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = auths.amazon_polly
    // Create an Amazon Polly service client object.
    const creds = new AWS.Credentials(accessKeyId, secretAccessKey);
    const pollyClient = new PollyClient({ credentials: creds, region: "us-east-1" });

    // Create input data
    var data = {
      OutputFormat: "mp3",
      OutputS3BucketName: "videoanalyzerbucket",
      Text: "Hello David, How are you?",
      TextType: "text",
      VoiceId: "Joanna",
      SampleRate: "22050",
    };

    return await pollyClient.send(new StartSpeechSynthesisTaskCommand(data));
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})