Integrate the Algomo API with the ServiceNow API

Setup the Algomo API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Algomo and ServiceNow remarkably fast. Free for developers.

Popular Algomo and ServiceNow Actions#

Send Message To Chatbot with the Algomo API

Send a message to a specific Algomo chatbot and get the response. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Algomo#

The Algomo API empowers developers to integrate multilingual customer support automation into their services. It offers the ability to understand and respond to customer queries in various languages, making it a powerful tool for global customer engagement. Within Pipedream, you can harness this API to automate customer interactions, analyze sentiment and feedback, and streamline support workflows, among other possibilities, without managing infrastructure.

Connect Algomo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    algomo: {
      type: "app",
      app: "algomo",
    }
  },
  async run({steps, $}) {
    const data = {
      "botId": `${this.algomo.$auth.chatbot_id}`,
      "messageText": `Can you tell me about this page?`,
    }
    return await axios($, {
      method: "post",
      url: `https://app.algomo.com/api/v2/external/api-access/get-bot-response`,
      headers: {
        Authorization: `Bearer ${this.algomo.$auth.api_token}`,
        "Accept": `application/json`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})