Integrate the Affinda API with the Zendesk API

Setup the Affinda API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Affinda and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Affinda with Zendesk#

Create Ticket with Zendesk API on New Document Parse Completed from Affinda API

Affinda + Zendesk

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Create Ticket with Zendesk API on New Document Validated from Affinda API

Affinda + Zendesk

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Delete Ticket with Zendesk API on New Document Parse Completed from Affinda API

Affinda + Zendesk

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Delete Ticket with Zendesk API on New Document Validated from Affinda API

Affinda + Zendesk

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Update Ticket with Zendesk API on New Document Parse Completed from Affinda API

Affinda + Zendesk

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Popular Affinda and Zendesk Triggers#

New Document Parse Completed from the Affinda API

Emit new event when a document parsing is completed in Affinda See docs here

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New Document Validated from the Affinda API

Emit new event when a document is validated in Affinda. See docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Affinda and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Upload Document for Parsing with the Affinda API

Uploads a document for parsing. See docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Affinda#

The Affinda API offers a suite of powerful tools for document analysis and extraction, enabling you to automate the processing of resumes, invoices, bank statements, and other documents. By parsing detailed information from documents, Affinda can transform unstructured data into structured, actionable insights. With Pipedream, you can integrate Affinda's capabilities into serverless workflows, connecting to hundreds of apps to automate tasks like candidate screening, financial data aggregation, or content management.

Connect Affinda#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    affinda: {
      type: "app",
      app: "affinda",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.affinda.$auth.api}.affinda.com/v3/organizations`,
      headers: {
        Authorization: `Bearer ${this.affinda.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})