Action Builder
Action Builder is an organizing tool set built with organizers for organizers through a deeply cooperative process with the AFL-CIO.
Integrate the Action Builder API with the Zendesk API
Setup the Action Builder API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Action Builder and Zendesk remarkably fast. Free for developers.
Popular Action Builder and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Action Builder#
The Action Builder API on Pipedream paves the way for crafting bespoke serverless workflows tailored to specific automation needs. Essentially, it's a playground for developers to create custom actions, integrate with a myriad of services, and automate tasks that were once manual and time-consuming. The API allows you to design, execute, and orchestrate actions that trigger on specific events or schedules, manipulate data with inbuilt functions, and connect disparate systems with ease, fostering a seamless data flow and enhanced productivity.
Connect Action Builder#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
action_builder: {
type: "app",
app: "action_builder",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.action_builder.$auth.organization}.actionbuilder.org/api/rest/v1/campaigns`,
headers: {
"Content-Type": `application/json`,
"OSDI-API-Token": `${this.action_builder.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})