Integrate the Action Builder API with the ServiceNow API

Setup the Action Builder API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Action Builder and ServiceNow remarkably fast. Free for developers.

Popular Action Builder and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Action Builder#

The Action Builder API on Pipedream paves the way for crafting bespoke serverless workflows tailored to specific automation needs. Essentially, it's a playground for developers to create custom actions, integrate with a myriad of services, and automate tasks that were once manual and time-consuming. The API allows you to design, execute, and orchestrate actions that trigger on specific events or schedules, manipulate data with inbuilt functions, and connect disparate systems with ease, fostering a seamless data flow and enhanced productivity.

Connect Action Builder#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    action_builder: {
      type: "app",
      app: "action_builder",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.action_builder.$auth.organization}.actionbuilder.org/api/rest/v1/campaigns`,
      headers: {
        "Content-Type": `application/json`,
        "OSDI-API-Token": `${this.action_builder.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})