Upsert Contact with Intercom API on New Item in Feed from RSS API

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New Item in Feed from the RSS API

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Upsert Contact with the Intercom API

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Getting Started#

This integration creates a workflow with a RSS trigger and Intercom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Item in Feed trigger
1. Connect your RSS account
2. Configure timer
3. Configure Feed URL
4. Configure Published After
Configure the Upsert Contact action
1. Connect your Intercom account
2. Configure Email
3. Optional- Select a Role
4. Optional- Configure External Id
5. Optional- Configure Phone
6. Optional- Configure Name
7. Optional- Configure Avatar
8. Optional- Configure Unsubscribed From Emails
9. Optional- Configure Custom Attributes
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Item in Feed on RSS

Description:Emit new items from an RSS feed

Version:1.2.7

Key:rss-new-item-in-feed

View on GitHub

RSS Overview#

The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.

Trigger Code#

import { defineSource } from "@pipedream/types";
import rss from "../../app/rss.app.mjs";
import rssCommon from "../common/common.mjs";
export default defineSource({
    ...rssCommon,
    key: "rss-new-item-in-feed",
    name: "New Item in Feed",
    description: "Emit new items from an RSS feed",
    version: "1.2.7",
    type: "source",
    dedupe: "unique",
    props: {
        ...rssCommon.props,
        url: {
            propDefinition: [
                rss,
                "url",
            ],
        },
        publishedAfter: {
            type: "string",
            label: "Published After",
            description: "Emit items published after the specified date in ISO 8601 format .e.g `2022-12-07T12:57:10+07:00`",
            default: new Date(Date.now() - 24 * 60 * 60 * 1000).toISOString(), // default to one day ago
        },
    },
    hooks: {
        async activate() {
            // Try to parse the feed one time to confirm we can fetch and parse.
            // The code will throw any errors to the user.
            await this.rss.fetchAndParseFeed(this.url);
        },
    },
    methods: {
        ...rssCommon.methods,
        generateMeta: function (item) {
            return {
                id: this.rss.itemKey(item),
                summary: item.title,
                ts: Date.now(),
            };
        },
    },
    async run() {
        const items = await this.rss.fetchAndParseFeed(this.url);
        for (const item of items.reverse()) {
            const publishedAfter = +new Date(this.publishedAfter);
            const ts = this.rss.itemTs(item);
            if (Number.isNaN(publishedAfter) || publishedAfter > ts) {
                continue;
            }
            const meta = this.generateMeta(item);
            this.$emit(item, meta);
        }
    },
});

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
RSS	`rss`	`app`	This component uses the RSS app.
	`timer`	`$.interface.timer`	How often you want to poll the feed for new items
Feed URL	`url`	`string`	Enter the URL for any public RSS feed
Published After	`publishedAfter`	`string`	Emit items published after the specified date in ISO 8601 format .e.g `2022-12-07T12:57:10+07:00`

Trigger Authentication#

The RSS API does not require authentication.

About RSS#

Real Simple Syndication

Action#

Upsert Contact on Intercom

Description:Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. [See the docs here](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/contacts/createcontact)

Version:0.0.1

Key:intercom-upsert-contact

View on GitHub

Intercom Overview#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Action Code#

import { ROLE_OPTIONS } from "../../common/constants.mjs";
import intercom from "../../intercom.app.mjs";

export default {
  key: "intercom-upsert-contact",
  name: "Upsert Contact",
  description: "Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. [See the docs here](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/contacts/createcontact)",
  version: "0.0.1",
  type: "action",
  props: {
    intercom,
    email: {
      type: "string",
      label: "Email",
      description: "The contact's email.",
    },
    role: {
      type: "string",
      label: "Role",
      description: "The role of the contact.",
      options: ROLE_OPTIONS,
      optional: true,
    },
    externalId: {
      type: "string",
      label: "External Id",
      description: "A unique identifier for the contact which is given to Intercom.",
      optional: true,
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "The contact's phone number.",
      optional: true,
    },
    name: {
      type: "string",
      label: "Name",
      description: "The contact's name.",
      optional: true,
    },
    avatar: {
      type: "string",
      label: "Avatar",
      description: "An image URL containing the avatar of a contact.",
      optional: true,
    },
    unsubscribedFromEmails: {
      type: "boolean",
      label: "Unsubscribed From Emails",
      description: "Whether the contact is unsubscribed from emails.",
      optional: true,
    },
    customAttributes: {
      type: "object",
      label: "Custom Attributes",
      description: "The custom attributes which are set for the contact.",
      optional: true,
    },
  },
  async run({ $ }) {
    let response = {};
    let requestType = "created";
    let data = {
      email: this.email,
      role: this.role,
      externalId: this.externalId,
      phone: this.phone,
      name: this.name,
      avatar: this.avatar,
      unsubscribedFromEmails: this.unsubscribedFromEmails,
      customAttributes: this.customAttributes,
    };

    data = Object.entries(data).filter(([
      ,
      value,
    ]) => (value != "" && value != undefined))
      .reduce((obj, [
        key,
        value,
      ]) => Object.assign(obj, {
        [key]: value,
      }), {});

    const {
      data: contact, total_count: total,
    } = await this.intercom.searchContact({
      data: {
        query: {
          operator: "AND",
          value: [
            {
              field: "email",
              operator: "=",
              value: this.email,
            },
          ],
        },
        pagination: {
          per_page: 1,
        },
      },
    });

    if (total) {
      const {
        id: contactId,
        // eslint-disable-next-line no-unused-vars
        owner_id,
        ...contactInfos
      } = contact[0];
      response = await this.intercom.updateContact({
        $,
        contactId,
        data: {
          ...contactInfos,
          ...data,
        },
      });
      requestType = "updated";
    } else {
      response = await this.intercom.createContact({
        $,
        data,
      });
    }
    $.export("$summary", `Successfully ${requestType} contact with ID ${response.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
Email	`email`	`string`	The contact's email.
Role	`role`	`string`	Select a value from the drop down menu:`{ "label": "User", "value": "user" }{ "label": "Lead", "value": "lead" }`
External Id	`externalId`	`string`	A unique identifier for the contact which is given to Intercom.
Phone	`phone`	`string`	The contact's phone number.
Name	`name`	`string`	The contact's name.
Avatar	`avatar`	`string`	An image URL containing the avatar of a contact.
Unsubscribed From Emails	`unsubscribedFromEmails`	`boolean`	Whether the contact is unsubscribed from emails.
Custom Attributes	`customAttributes`	`object`	The custom attributes which are set for the contact.

Action Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account: