← Mojo Helpdesk + ExpoFP integrations

Update Exhibitor with ExpoFP API on New Ticket With Due Date Created from Mojo Helpdesk API

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New Ticket With Due Date Created from the Mojo Helpdesk API
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Update Exhibitor with the ExpoFP API
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Getting Started

This integration creates a workflow with a Mojo Helpdesk trigger and ExpoFP action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket With Due Date Created trigger
    1. Connect your Mojo Helpdesk account
    2. Configure timer
  3. Configure the Update Exhibitor action
    1. Connect your ExpoFP account
    2. Select a Event ID
    3. Optional- Configure Name
    4. Optional- Configure Description
    5. Optional- Configure Featured
    6. Optional- Configure Advertised
    7. Optional- Configure Country
    8. Optional- Configure Address
    9. Optional- Configure City
    10. Optional- Configure State
    11. Optional- Configure ZIP
    12. Optional- Configure Phone
    13. Optional- Configure Public email
    14. Optional- Configure Private email
    15. Optional- Configure Website
    16. Optional- Configure Contact name
    17. Optional- Configure Contact phone
    18. Optional- Configure Admin Notes
    19. Select a Exhibitor ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new unassigned ticket with a due date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#all-tickets-with-due-date)
Version:0.0.1
Key:mojo_helpdesk-new-ticket-with-due-date-created

Mojo Helpdesk Overview

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Trigger Code

import common from "../common/common.mjs";

export default {
  ...common,
  key: "mojo_helpdesk-new-ticket-with-due-date-created",
  name: "New Ticket With Due Date Created",
  description: "Emit new event when a new unassigned ticket with a due date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#all-tickets-with-due-date)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getResources(params) {
      return this.mojoHelpdesk.searchTickets({
        params: {
          ...params,
          query: "_exists_:due_on",
          sf: this.getSortField(),
          r: 1, // reverse sort (desc)
        },
      });
    },
    getSortField() {
      return "created_on";
    },
    generateMeta({
      id, title, created_on: createdOn,
    }) {
      return {
        id,
        summary: title,
        ts: Date.parse(createdOn),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Mojo HelpdeskmojoHelpdeskappThis component uses the Mojo Helpdesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Mojo Helpdesk uses API keys for authentication. When you connect your Mojo Helpdesk account, Pipedream securely stores the keys so you can easily authenticate to Mojo Helpdesk APIs in both code and no-code steps.

The Mojo Helpdesk API requires an access key that is found in the Mojo Helpdesk user profile.

About Mojo Helpdesk

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Action

Description:Updates an exhibitor. [See the documentation](https://expofp.docs.apiary.io/#reference/0/update-exhibitor/update-exhibitor)
Version:0.0.3
Key:expofp-update-exhibitor

ExpoFP Overview

The ExpoFP API enables developers to integrate floor plan management and interaction within their applications. With this API, you can access detailed information about exhibition spaces, including booth details, exhibitor information, and floor plan layouts. When you combine ExpoFP with Pipedream's serverless integration and compute platform, you can automate event management tasks, synchronize floor plan data with other systems, and enhance visitor engagement by connecting with CRM or marketing automation tools.

Action Code

import expofp from "../../expofp.app.mjs";
import common from "../common/add-or-update-exhibitor.mjs";

export default {
  ...common,
  name: "Update Exhibitor",
  version: "0.0.3",
  key: "expofp-update-exhibitor",
  description: "Updates an exhibitor. [See the documentation](https://expofp.docs.apiary.io/#reference/0/update-exhibitor/update-exhibitor)",
  type: "action",
  methods: {
    async updateExhibitor(args) {
      return this.expofp._makeRequest({
        path: "/update-exhibitor",
        method: "post",
        ...args,
      });
    },
  },
  props: {
    ...common.props,
    exhibitorId: {
      propDefinition: [
        expofp,
        "exhibitorId",
        (c) => ({
          eventId: c.eventId,
        }),
      ],
    },
  },
  async run({ $ }) {
    const response = await this.updateExhibitor({
      $,
      data: {
        ...this.getCommonParams(),
        id: this.exhibitorId,
      },
    });

    $.export("$summary", `Successfully updated exhibitor with ID ${this.exhibitorId}`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
ExpoFPexpofpappThis component uses the ExpoFP app.
Event IDeventIdstringSelect a value from the drop down menu.
Namenamestring

Name of the exhibitor

Descriptiondescriptionstring

Description of the exhibitor

Featuredfeaturedboolean

Exhibitor is featured

Advertisedadvertisedboolean

Exhibitor is advertised

Countrycountrystring

Country of the exhibitor

Addressaddressstring

Address of the exhibitor

Citycitystring

City of the exhibitor

Statestatestring

State of the exhibitor

ZIPzipstring

ZIP code of the exhibitor

Phonephonestring

Phone of the exhibitor

Public emailpublicEmailstring

Public email of the exhibitor

Private emailprivateEmailstring

Private email of the exhibitor

Websitewebsitestring

Website of the exhibitor

Contact namecontactNamestring

Contact name of the exhibitor

Contact phonecontactPhonestring

Contact phone of the exhibitor

Admin NotesadminNotesstring

Admin notes for the exhibitor

Exhibitor IDexhibitorIdstringSelect a value from the drop down menu.

Action Authentication

ExpoFP uses API keys for authentication. When you connect your ExpoFP account, Pipedream securely stores the keys so you can easily authenticate to ExpoFP APIs in both code and no-code steps.

To retrieve your API Token,

  • Navigate to your ExpoFP account and sign in
  • Go to “Profile” > “API Token”

About ExpoFP

Create interactive Expo floor plans

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