Send Text Message with WhatsApp Business API on New Incoming SMS from Bandwidth API

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Trigger workflow on

New Incoming SMS from the Bandwidth API

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Send Text Message with the WhatsApp Business API

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Getting Started#

This integration creates a workflow with a Bandwidth trigger and WhatsApp Business action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Incoming SMS trigger
1. Connect your Bandwidth account
Configure the Send Text Message action
1. Connect your WhatsApp Business account
2. Select a Phone Number ID
3. Configure Recipient Phone Number
4. Configure Message Body
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Incoming SMS on Bandwidth

Description:Emits an event each time a `message-received` event is received at the source url

Version:1.1.0

Key:bandwidth-new-incoming-sms

View on GitHub

Bandwidth Overview#

The Bandwidth API opens up a world of possibilities for integrating telecom services into your applications. Bandwidth specializes in voice, messaging, and 911 access, making it possible to programmatically send and receive text messages, orchestrate calls, and implement emergency call routing. Linking the Bandwidth API with Pipedream allows you to automate these telecom features with various triggers and actions from other apps, creating seamless and powerful workflows.

Trigger Code#

const bandwidth = require("../../bandwidth.app");

module.exports = {
  name: "New Incoming SMS",
  description: "Emits an event each time a `message-received` event is received at the source url",
  key: "bandwidth-new-incoming-sms",
  version: "1.1.0",
  props: {
    bandwidth,
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
  },

  async run(event) {
    const messageBody = event.body[0];
    this.http.respond({
      status: 204,
    });

    if (messageBody.message.direction == "in") {
      this.$emit(messageBody, {
        summary: "Message Received",
        id: messageBody.message.id,
        ts: +new Date(messageBody.time),
      });
    }
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Bandwidth	`bandwidth`	`app`	This component uses the Bandwidth app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.

Trigger Authentication#

Bandwidth uses API keys for authentication. When you connect your Bandwidth account, Pipedream securely stores the keys so you can easily authenticate to Bandwidth APIs in both code and no-code steps.

Bandwidth.com requires the user's username:password pair to be encoded as part of the header. (docs)
The accountId is used as part of the url to make API requests. Ex: https://dashboard.bandwidth.com/api/accounts/{accountId}/

About Bandwidth#

Enterprise Grade Voice, Messaging, and 911 Access

Action#

Send Text Message on WhatsApp Business

Description:Sends a text message. [See the docs.](https://developers.facebook.com/docs/whatsapp/cloud-api/reference/messages)

Version:0.0.3

Key:whatsapp_business-send-text-message

View on GitHub

WhatsApp Business Overview#

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Action Code#

import whatsapp from "../../whatsapp_business.app.mjs";

const docLink = "https://developers.facebook.com/docs/whatsapp/cloud-api/reference/messages";

export default {
  key: "whatsapp_business-send-text-message",
  name: "Send Text Message",
  description: `Sends a text message. [See the docs.](${docLink})`,
  version: "0.0.3",
  type: "action",
  props: {
    whatsapp,
    phoneNumberId: {
      propDefinition: [
        whatsapp,
        "phoneNumberId",
      ],
    },
    recipientPhoneNumber: {
      propDefinition: [
        whatsapp,
        "recipientPhoneNumber",
      ],
    },
    messageBody: {
      type: "string",
      label: "Message Body",
      description: "The text content of the message.",
    },
  },
  async run({ $ }) {
    const response = await this.whatsapp.sendMessage({
      $,
      phoneNumberId: this.phoneNumberId,
      to: this.recipientPhoneNumber,
      body: this.messageBody,
    });
    $.export("$summary", `Sent message successfully to +${this.recipientPhoneNumber}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
WhatsApp Business	`whatsapp`	`app`	This component uses the WhatsApp Business app.
Phone Number ID	`phoneNumberId`	`string`	Select a value from the drop down menu.
Recipient Phone Number	`recipientPhoneNumber`	`string`	Enter the recipient's phone number. For example, `15101234567`.
Message Body	`messageBody`	`string`	The text content of the message.

Action Authentication#

WhatsApp Business uses API keys for authentication. When you connect your WhatsApp Business account, Pipedream securely stores the keys so you can easily authenticate to WhatsApp Business APIs in both code and no-code steps.

To connect your WhatsApp Business Cloud account to Pipedream, follow the steps below to find your Business Account ID and your Permanent Access Token.

For additional info on setting up a WhatsApp Business account, refer to their getting started docs.

About WhatsApp Business#

WhatsApp Business products support businesses from large to small. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.

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Popular Triggers#

New Incoming SMS from the Bandwidth API

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New Message Sent from the WhatsApp Business API

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

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