← Discord Bot + Zonka Feedback integrations

Send Email Survey with Zonka Feedback API on New Message in Channel from Discord Bot API

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New Message in Channel from the Discord Bot API
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Send Email Survey with the Zonka Feedback API
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Getting Started

This integration creates a workflow with a Discord Bot trigger and Zonka Feedback action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message in Channel trigger
    1. Connect your Discord Bot account
    2. Select a Guild
    3. Select one or more Channels
    4. Optional- Configure Emit messages as a single event
    5. Configure timer
  3. Configure the Send Email Survey action
    1. Connect your Zonka Feedback account
    2. Select a Survey ID
    3. Configure Email
    4. Optional- Configure Subject
    5. Optional- Configure Message
    6. Optional- Configure Signature
    7. Optional- Configure Survey Attributes
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each message posted to one or more channels
Version:0.0.12
Key:discord_bot-new-message-in-channel

Discord Bot Overview

The Pipedream Discord app enables you to build event-driven workflows that interact with the Discord API. When you authorize the Pipedream app's access to your guilds, you can use Pipedream workflows to perform common Discord actions, or write your own code against the Discord API.

Trigger Code

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import maxBy from "lodash.maxby";
import common from "../common.mjs";

const { discord } = common.props;

export default {
  ...common,
  key: "discord_bot-new-message-in-channel",
  name: "New Message in Channel",
  description: "Emit new event for each message posted to one or more channels",
  type: "source",
  version: "0.0.12",
  dedupe: "unique", // Dedupe events based on the Discord message ID
  props: {
    ...common.props,
    db: "$.service.db",
    channels: {
      type: "string[]",
      label: "Channels",
      description: "The channels you'd like to watch for new messages",
      propDefinition: [
        discord,
        "channelId",
        ({ guildId }) => ({
          guildId,
        }),
      ],
    },
    emitEventsInBatch: {
      type: "boolean",
      label: "Emit messages as a single event",
      description:
        "If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream",
      optional: true,
      default: false,
    },
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run({ $ }) {
    // We store a cursor to the last message ID
    let lastMessageIDs = this._getLastMessageIDs();

    // If this is our first time running this source,
    // get the last N messages, emit them, and checkpoint
    for (const channelId of this.channels) {
      let lastMessageID;
      let messages = [];

      if (!lastMessageID) {
        messages = await this.discord.getMessages({
          $,
          channelId,
          params: {
            limit: 100,
          },
        });

        lastMessageID = messages.length
          ? maxBy(messages, (message) => message.id).id
          : 1;

      } else {
        let newMessages = [];

        do {
          newMessages = await this.discord.getMessages({
            $,
            channelId,
            params: {
              after: lastMessageIDs[channelId],
            },
          });

          messages = messages.concat(newMessages);

          lastMessageID = newMessages.length
            ? maxBy(newMessages, (message) => message.id).id
            : lastMessageIDs[channelId];

        } while (newMessages.length);
      }

      // Set the new high water mark for the last message ID
      // for this channel
      lastMessageIDs[channelId] = lastMessageID;

      if (!messages.length) {
        console.log(`No new messages in channel ${channelId}`);
        return;
      }

      console.log(`${messages.length} new messages in channel ${channelId}`);

      // Batched emits do not take advantage of the built-in deduper
      if (this.emitEventsInBatch) {
        const suffixChar =
          messages.length > 1
            ? "s"
            : "";

        this.$emit(messages, {
          summary: `${messages.length} new message${suffixChar}`,
          id: lastMessageID,
        });

      } else {
        messages.forEach((message) => {
          this.$emit(message, {
            summary: message.content,
            id: message.id, // dedupes events based on this ID
          });
        });
      }
    }

    // Set the last message ID for the next run
    this._setLastMessageIDs(lastMessageIDs);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Discord BotdiscordappThis component uses the Discord Bot app.
GuildguildIdstringSelect a value from the drop down menu.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Channelschannelsstring[]Select a value from the drop down menu.
Emit messages as a single eventemitEventsInBatchboolean

If true, all messages are emitted as an array, within a single Pipedream event. Defaults to false, emitting each Discord message as its own event in Pipedream

timer$.interface.timer

Trigger Authentication

Discord Bot uses API keys for authentication. When you connect your Discord Bot account, Pipedream securely stores the keys so you can easily authenticate to Discord Bot APIs in both code and no-code steps.

This app allows you to use the Discord API using your own Discord bot. If you don't want to use a custom bot, and you just need to use the Discord API, exit this screen and use the Discord app, instead.


If you want to use your own Discord bot, but haven't created one yet, see these instructions or watch this video. You'll need to add this bot to your server(s) to make successful API requests.

Once you've created your bot, you'll find the Bot token within the Bot section of your app. Enter that token below.

About Discord Bot

Use this app to interact with the Discord API using a bot in your account

Action

Description:Send a survey by email. [See docs](https://apidocs.zonkafeedback.com/?version=latest#97c28279-79ce-47e8-ac73-a3077f37631e)
Version:0.0.1
Key:zonka_feedback-send-email-survey

Zonka Feedback Overview

With the Zonka Feedback API, you can create powerful tools for collecting
customer feedback. Here are just a few examples of the types of things you can
build with their API:

  • Create a customer feedback questionaire for your products or services
  • Build an in-store experience feedback form
  • Create customer satisfaction surveys
  • Integrate customer feedback with your existing CRM system
  • Collect employee engagement and satisfaction feedback
  • Develop real-time customer support systems
  • Put together custom analytics reports
  • Develop customer satisfaction scorecards
  • Create custom satisfaction scoring models
  • Create customer feedback trend reports
  • Create surveys for product or service launches
  • Design customer loyalty systems
  • Monitor sales and customer experiences to pinpoint areas for improvement
  • Develop customer segmentation and targeting models

Action Code

import zonkaFeedback from "../../zonka_feedback.app.mjs";

export default {
  key: "zonka_feedback-send-email-survey",
  name: "Send Email Survey",
  description: "Send a survey by email. [See docs](https://apidocs.zonkafeedback.com/?version=latest#97c28279-79ce-47e8-ac73-a3077f37631e)",
  version: "0.0.1",
  type: "action",
  props: {
    zonkaFeedback,
    surveyId: {
      propDefinition: [
        zonkaFeedback,
        "surveyId",
      ],
    },
    email: {
      type: "string",
      label: "Email",
      description: "Email address of the recipient to which the email is to be sent",
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "Subject of the email",
      optional: true,
    },
    message: {
      type: "string",
      label: "Message",
      description: "Content for message body of the email",
      optional: true,
    },
    signature: {
      type: "string",
      label: "Signature",
      description: "Signature content at the end of the email",
      optional: true,
    },
    attributes: {
      propDefinition: [
        zonkaFeedback,
        "attributes",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.zonkaFeedback.sendEmailSurvey({
      $,
      data: {
        surveyId: this.surveyId,
        email: this.email,
        subject: this.subject,
        message: this.message,
        signature: this.signature,
        attributes: this.attributes,
      },
    });
    $.export("$summary", `Survey sent to ${this.email}`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zonka FeedbackzonkaFeedbackappThis component uses the Zonka Feedback app.
Survey IDsurveyIdstringSelect a value from the drop down menu.
Emailemailstring

Email address of the recipient to which the email is to be sent

Subjectsubjectstring

Subject of the email

Messagemessagestring

Content for message body of the email

Signaturesignaturestring

Signature content at the end of the email

Survey Attributesattributesobject

Key-value pair of survey attributes

Action Authentication

Zonka Feedback uses API keys for authentication. When you connect your Zonka Feedback account, Pipedream securely stores the keys so you can easily authenticate to Zonka Feedback APIs in both code and no-code steps.

To access the APIs you need a valid Auth Token.

  • Sign into your Zonka Feedback account
  • Navigate to Company Settings > Developers > API
  • Select API
  • Click "Generate Token" to create your auth token

About Zonka Feedback

Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox.

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