Send Audio For Transcription with Gladia API on New User from Zoho CRM API

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New User from the Zoho CRM API

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Send Audio For Transcription with the Gladia API

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Getting Started#

This integration creates a workflow with a Zoho CRM trigger and Gladia action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New User trigger
1. Connect your Zoho CRM account
2. Configure Polling Interval
3. Select a User Type
Configure the Send Audio For Transcription action
1. Connect your Gladia account
2. Optional- Configure Audio
3. Optional- Configure Audio URL
4. Optional- Configure Toggle Noise Reduction
5. Optional- Configure Transcription Hint
6. Optional- Configure Toggle Diarization
7. Optional- Select a Target Translation Language
8. Optional- Configure Toggle Direct Translation
9. Optional- Select a Language Behaviour
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New User on Zoho CRM

Description:Emits an event each time a new user is created in Zoho CRM

Version:0.0.10

Key:zoho_crm-new-user

View on GitHub

Zoho CRM Overview#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Trigger Code#

import common from "../common/timer-based/base.mjs";
import userTypes from "./common-user-types.mjs";

export default {
  ...common,
  key: "zoho_crm-new-user",
  name: "New User",
  description: "Emits an event each time a new user is created in Zoho CRM",
  version: "0.0.10",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    userType: {
      type: "string",
      label: "User Type",
      description: "The type of users to generate events for",
      options: userTypes,
    },
  },
  hooks: {
    async activate() {
      const userCount = await this.zohoCrm.getUserCount({
        type: this.userType,
      });
      this._setUserCount(userCount);
    },
  },
  methods: {
    ...common.methods,
    _getUserCount() {
      return this.db.get("userCount");
    },
    _setUserCount(userCount) {
      this.db.set("userCount", userCount);
    },
    generateMeta({
      user,
      event,
    }) {
      const {
        id,
        first_name: firstName = "",
        last_name: lastName = "",
      } = user;
      const lastNameInitial = lastName
        ? `${lastName.slice(0, 1)}.`
        : "";
      const userNameDisplay = `${firstName} ${lastNameInitial}`;
      const summary = `New User: ${userNameDisplay}`;
      const { timestamp: ts } = event;
      return {
        id,
        summary,
        ts,
      };
    },
    async processEvent(event) {
      const lastUserCount = this._getUserCount();
      const usersPage = this.zohoCrm.computeLastUsersPage({
        userCount: lastUserCount,
      });
      let usersOffset = this.zohoCrm.computeUsersOffset({
        userCount: lastUserCount,
      });
      let newUserCount = lastUserCount;
      const userScan = await this.zohoCrm.getUsers({
        page: usersPage,
        type: this.userType,
      });
      for await (const user of userScan) {
        if (usersOffset > 0) {
          // The first items in the user retrieval could have been already
          // processed. `usersOffset` contains the amount of items that we need to
          // skip before we hit a new, unprocessed item.
          --usersOffset;
          continue;
        }

        const meta = this.generateMeta({
          user,
          event,
        });
        this.$emit(user, meta);
        ++newUserCount;
      }

      this._setUserCount(newUserCount);
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zoho CRM	`zohoCrm`	`app`	This component uses the Zoho CRM app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling Interval	`timer`	`$.interface.timer`	Pipedream will poll the Zoho API on this schedule
User Type	`userType`	`string`	Select a value from the drop down menu:`{ "value": "AllUsers", "label": "All users in your organization (both active and inactive users)" }{ "value": "ActiveUsers", "label": "Active Users" }{ "value": "DeactiveUsers", "label": "Users who were deactivated" }{ "value": "ConfirmedUsers", "label": "Confirmed users" }{ "value": "NotConfirmedUsers", "label": "Non-confirmed users" }{ "value": "DeletedUsers", "label": "Deleted users" }{ "value": "ActiveConfirmedUsers", "label": "Active users who are also confirmed" }{ "value": "AdminUsers", "label": "Admin users" }{ "value": "ActiveConfirmedAdmins", "label": "Active users with the administrative privileges and are also confirmed" }{ "value": "CurrentUser", "label": "The current CRM user" }`

Trigger Authentication#

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM#

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

Action#

Send Audio For Transcription on Gladia

Description:Sends audio to Gladia for transcription and optional translation. [See the documentation](https://docs.gladia.io/reference/pre-recorded)

Version:0.0.1

Key:gladia-send-audio-for-transcription

View on GitHub

Gladia Overview#

The Gladia API offers a suite of AI-powered capabilities, including image recognition, text analysis, and language processing. With its integration on Pipedream, you can build serverless workflows to automate tasks like content moderation, data enrichment, and real-time translations. Leverage Gladia's AI functions within Pipedream to create powerful, event-driven workflows that respond to various triggers such as webhooks, schedules, or app events.

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import FormData from "form-data";
import fs from "fs";
import {
  camelToSnakeCase, checkTmp,
} from "../../common/utils.mjs";
import gladia from "../../gladia.app.mjs";

export default {
  key: "gladia-send-audio-for-transcription",
  name: "Send Audio For Transcription",
  description: "Sends audio to Gladia for transcription and optional translation. [See the documentation](https://docs.gladia.io/reference/pre-recorded)",
  version: "0.0.1",
  type: "action",
  props: {
    gladia,
    audio: {
      propDefinition: [
        gladia,
        "audio",
      ],
      optional: true,
    },
    audioUrl: {
      propDefinition: [
        gladia,
        "audioUrl",
      ],
      optional: true,
    },
    toggleNoiseReduction: {
      propDefinition: [
        gladia,
        "toggleNoiseReduction",
      ],
      optional: true,
    },
    transcriptionHint: {
      propDefinition: [
        gladia,
        "transcriptionHint",
      ],
      optional: true,
    },
    toggleDiarization: {
      propDefinition: [
        gladia,
        "toggleDiarization",
      ],
      optional: true,
    },
    targetTranslationLanguage: {
      propDefinition: [
        gladia,
        "targetTranslationLanguage",
      ],
      optional: true,
    },
    toggleDirectTranslate: {
      propDefinition: [
        gladia,
        "toggleDirectTranslate",
      ],
      optional: true,
    },
    languageBehaviour: {
      propDefinition: [
        gladia,
        "languageBehaviour",
      ],
      reloadProps: true,
      optional: true,
    },
  },
  async additionalProps() {
    const props = {};
    if (this.languageBehaviour === "manual") {
      props.language = {
        type: "string",
        label: "Language",
        description: "If language_behaviour is set to manual, define the language to use for the transcription",
      };
    }
    return props;
  },
  async run({ $ }) {
    if (!this.audio && !this.audioUrl) {
      throw new ConfigurationError("You must provite whether **Audio** or **Audio URL**.");
    }

    const {
      gladia,
      audio,
      toggleNoiseReduction,
      toggleDiarization,
      toggleDirectTranslate,
      ...data
    } = this;

    const formData = new FormData();
    if (audio) {
      const filePath = checkTmp(audio);
      formData.append("audio", fs.createReadStream(filePath));
    }
    formData.append("toggle_noise_reduction", `${toggleNoiseReduction}`);
    formData.append("toggle_diarization", `${toggleDiarization}`);
    formData.append("toggle_direct_translate", `${toggleDirectTranslate}`);

    for (const [
      key,
      value,
    ] of Object.entries(data)) {
      formData.append(`${camelToSnakeCase(key)}`, value);
    }
    const response = await gladia.sendAudioForTranscription({
      data: formData,
      headers: formData.getHeaders(),
    });

    $.export("$summary", "The audio was successfully transcripted!");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Gladia	`gladia`	`app`	This component uses the Gladia app.
Audio	`audio`	`string`	The path of the audio file in /tmp folder to be transcribed. The audio file should be in WAV format. To upload a file to /tmp folder, please follow the doc here
Audio URL	`audioUrl`	`string`	The URL of the audio file to be transcribed. The audio file should be in WAV format.
Toggle Noise Reduction	`toggleNoiseReduction`	`boolean`	Activate the noise reduction to improve transcription quality
Transcription Hint	`transcriptionHint`	`string`	Provide a custom vocabulary to the model to improve accuracy of transcribing context specific words, technical terms, names, etc.
Toggle Diarization	`toggleDiarization`	`boolean`	Activate the diarization of the audio
Target Translation Language	`targetTranslationLanguage`	`string`	Select a value from the drop down menu:`afrikaansalbanianamharicarabicarmenianasturianazerbaijanibashkirbelarusianbengalibosnianbretonbulgarianburmesecatalancebuanochinesecroatianczechdanishdutchenglishestonianfinnishflemishfrenchwestern frisianfulahgaelicgaliciangandageorgiangermangreekgujaratihaitianhausahebrewhindihungarianicelandicigboilokoindonesianirishitalianjapanesejavanesekannadakazakhkoreanlaolatvianlingalalithuanianluxembourgishmacedonianmalagasymalaymalayalammarathimoldavianmoldovanmongoliannepalinorwegianoccitanoriyapanjabipashtopolishportuguesepushtoromanianrussianserbiansindhisinhalaslovaksloveniansomalispanishsundaneseswahiliswatiswedishtagalogtamilthaitswanaturkishukrainianurduuzbekvalencianvietnamesewelshwolofxhosayiddishyoruba`
Toggle Direct Translation	`toggleDirectTranslate`	`boolean`	A boolean value indicating whether to perform direct translation. Set to true to use direct translation and false to disable direct translation.
Language Behaviour	`languageBehaviour`	`string`	Select a value from the drop down menu:`manualautomatic single languageautomatic multiple languages`

Send Audio For Transcription with Gladia API on New User from Zoho CRM API

Pipedream makes it easy to connect APIs for Gladia, Zoho CRM and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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