Send Audio For Transcription with Gladia API on New Conversation Reached Out (Instant) from OnceHub API

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New Conversation Reached Out (Instant) from the OnceHub API

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Send Audio For Transcription with the Gladia API

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Getting Started#

This integration creates a workflow with a OnceHub trigger and Gladia action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Conversation Reached Out (Instant) trigger
1. Connect your OnceHub account
Configure the Send Audio For Transcription action
1. Connect your Gladia account
2. Optional- Configure Audio
3. Optional- Configure Audio URL
4. Optional- Configure Toggle Noise Reduction
5. Optional- Configure Transcription Hint
6. Optional- Configure Toggle Diarization
7. Optional- Select a Target Translation Language
8. Optional- Configure Toggle Direct Translation
9. Optional- Select a Language Behaviour
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Conversation Reached Out (Instant) on OnceHub

Description:Emit new event when a chatbot reaches out to a website visitor. [See the docs](https://developers.oncehub.com/reference/create-a-webhook)

Version:0.0.1

Key:oncehub-new-conversation-reached-out

View on GitHub

OnceHub Overview#

The OnceHub API is a powerful tool for automating the scheduling of meetings and appointments. With this API, you can dynamically manage bookings, sync calendars, personalize notifications, and streamline the entire process of setting up and following up on appointments. When used on Pipedream, you can harness the serverless power of the platform to trigger workflows based on events in OnceHub, or to act upon data from other services, making the maintenance of your calendar and scheduling needs a breeze.

Trigger Code#

import common from "../common/common-webhook.mjs";

export default {
  ...common,
  key: "oncehub-new-conversation-reached-out",
  name: "New Conversation Reached Out (Instant)",
  description: "Emit new event when a chatbot reaches out to a website visitor. [See the docs](https://developers.oncehub.com/reference/create-a-webhook)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getHookParams() {
      return {
        name: "Pipedream New Conversation Reached Out Subscription",
        events: [
          "conversation.reached_out",
        ],
      };
    },
    generateMeta(conversation) {
      const ts = Date.parse(conversation.last_updated_time);
      return {
        id: `${conversation.id}${ts}`,
        summary: `Conversation ID ${conversation.id} reached out`,
        ts,
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
OnceHub	`oncehub`	`app`	This component uses the OnceHub app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.

Trigger Authentication#

OnceHub uses API keys for authentication. When you connect your OnceHub account, Pipedream securely stores the keys so you can easily authenticate to OnceHub APIs in both code and no-code steps.

To retrieve your API key,

Navigate to your OnceHub account and sign in
Go to Settings > API & Webhooks

About OnceHub#

Don't keep your leads waiting. Capture, qualify, and engage with inbound leads in minutes, not days.

Action#

Send Audio For Transcription on Gladia

Description:Sends audio to Gladia for transcription and optional translation. [See the documentation](https://docs.gladia.io/reference/pre-recorded)

Version:0.0.1

Key:gladia-send-audio-for-transcription

View on GitHub

Gladia Overview#

The Gladia API offers a suite of AI-powered capabilities, including image recognition, text analysis, and language processing. With its integration on Pipedream, you can build serverless workflows to automate tasks like content moderation, data enrichment, and real-time translations. Leverage Gladia's AI functions within Pipedream to create powerful, event-driven workflows that respond to various triggers such as webhooks, schedules, or app events.

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import FormData from "form-data";
import fs from "fs";
import {
  camelToSnakeCase, checkTmp,
} from "../../common/utils.mjs";
import gladia from "../../gladia.app.mjs";

export default {
  key: "gladia-send-audio-for-transcription",
  name: "Send Audio For Transcription",
  description: "Sends audio to Gladia for transcription and optional translation. [See the documentation](https://docs.gladia.io/reference/pre-recorded)",
  version: "0.0.1",
  type: "action",
  props: {
    gladia,
    audio: {
      propDefinition: [
        gladia,
        "audio",
      ],
      optional: true,
    },
    audioUrl: {
      propDefinition: [
        gladia,
        "audioUrl",
      ],
      optional: true,
    },
    toggleNoiseReduction: {
      propDefinition: [
        gladia,
        "toggleNoiseReduction",
      ],
      optional: true,
    },
    transcriptionHint: {
      propDefinition: [
        gladia,
        "transcriptionHint",
      ],
      optional: true,
    },
    toggleDiarization: {
      propDefinition: [
        gladia,
        "toggleDiarization",
      ],
      optional: true,
    },
    targetTranslationLanguage: {
      propDefinition: [
        gladia,
        "targetTranslationLanguage",
      ],
      optional: true,
    },
    toggleDirectTranslate: {
      propDefinition: [
        gladia,
        "toggleDirectTranslate",
      ],
      optional: true,
    },
    languageBehaviour: {
      propDefinition: [
        gladia,
        "languageBehaviour",
      ],
      reloadProps: true,
      optional: true,
    },
  },
  async additionalProps() {
    const props = {};
    if (this.languageBehaviour === "manual") {
      props.language = {
        type: "string",
        label: "Language",
        description: "If language_behaviour is set to manual, define the language to use for the transcription",
      };
    }
    return props;
  },
  async run({ $ }) {
    if (!this.audio && !this.audioUrl) {
      throw new ConfigurationError("You must provite whether **Audio** or **Audio URL**.");
    }

    const {
      gladia,
      audio,
      toggleNoiseReduction,
      toggleDiarization,
      toggleDirectTranslate,
      ...data
    } = this;

    const formData = new FormData();
    if (audio) {
      const filePath = checkTmp(audio);
      formData.append("audio", fs.createReadStream(filePath));
    }
    formData.append("toggle_noise_reduction", `${toggleNoiseReduction}`);
    formData.append("toggle_diarization", `${toggleDiarization}`);
    formData.append("toggle_direct_translate", `${toggleDirectTranslate}`);

    for (const [
      key,
      value,
    ] of Object.entries(data)) {
      formData.append(`${camelToSnakeCase(key)}`, value);
    }
    const response = await gladia.sendAudioForTranscription({
      data: formData,
      headers: formData.getHeaders(),
    });

    $.export("$summary", "The audio was successfully transcripted!");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Gladia	`gladia`	`app`	This component uses the Gladia app.
Audio	`audio`	`string`	The path of the audio file in /tmp folder to be transcribed. The audio file should be in WAV format. To upload a file to /tmp folder, please follow the doc here
Audio URL	`audioUrl`	`string`	The URL of the audio file to be transcribed. The audio file should be in WAV format.
Toggle Noise Reduction	`toggleNoiseReduction`	`boolean`	Activate the noise reduction to improve transcription quality
Transcription Hint	`transcriptionHint`	`string`	Provide a custom vocabulary to the model to improve accuracy of transcribing context specific words, technical terms, names, etc.
Toggle Diarization	`toggleDiarization`	`boolean`	Activate the diarization of the audio
Target Translation Language	`targetTranslationLanguage`	`string`	Select a value from the drop down menu:`afrikaansalbanianamharicarabicarmenianasturianazerbaijanibashkirbelarusianbengalibosnianbretonbulgarianburmesecatalancebuanochinesecroatianczechdanishdutchenglishestonianfinnishflemishfrenchwestern frisianfulahgaelicgaliciangandageorgiangermangreekgujaratihaitianhausahebrewhindihungarianicelandicigboilokoindonesianirishitalianjapanesejavanesekannadakazakhkoreanlaolatvianlingalalithuanianluxembourgishmacedonianmalagasymalaymalayalammarathimoldavianmoldovanmongoliannepalinorwegianoccitanoriyapanjabipashtopolishportuguesepushtoromanianrussianserbiansindhisinhalaslovaksloveniansomalispanishsundaneseswahiliswatiswedishtagalogtamilthaitswanaturkishukrainianurduuzbekvalencianvietnamesewelshwolofxhosayiddishyoruba`
Toggle Direct Translation	`toggleDirectTranslate`	`boolean`	A boolean value indicating whether to perform direct translation. Set to true to use direct translation and false to disable direct translation.
Language Behaviour	`languageBehaviour`	`string`	Select a value from the drop down menu:`manualautomatic single languageautomatic multiple languages`

Action Authentication#

Gladia uses API keys for authentication. When you connect your Gladia account, Pipedream securely stores the keys so you can easily authenticate to Gladia APIs in both code and no-code steps.