Create Report By Advertiser Account with LinkedIn Ads API on Ticket Closed (Instant) from Zendesk API

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Ticket Closed (Instant) from the Zendesk API

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Create Report By Advertiser Account with the LinkedIn Ads API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and LinkedIn Ads action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Closed (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Report By Advertiser Account action
1. Connect your LinkedIn Ads account
2. Configure Start Year
3. Select a Time Granularity
4. Select a Ad Account Id
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Closed (Instant) on Zendesk

Description:Emit new event when a ticket has changed to closed status

Version:0.2.2

Key:zendesk-ticket-closed

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Closed (Instant)",
  key: "zendesk-ticket-closed",
  type: "source",
  description: "Emit new event when a ticket has changed to closed status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Closed Webhook";
    },
    getTriggerTitle() {
      return "Ticket Closed Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "closed",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Report By Advertiser Account on LinkedIn Ads

Description:Sample query using analytics finder that gets analytics for a particular account for date range starting in a given year. [See the docs here](https://docs.microsoft.com/en-us/linkedin/marketing/integrations/ads-reporting/ads-reporting#sample-request)

Version:0.0.4

Key:linkedin_ads-create-report-by-advertiser-account

View on GitHub

LinkedIn Ads Overview#

The LinkedIn Ads API on Pipedream enables you to automate and integrate your LinkedIn advertising efforts with other services. Fetch campaign data, manage ad accounts, or automate ad creation and adjustments. With Pipedream, you can trigger workflows with HTTP requests, emails, and on a schedule, and connect to thousands of other apps with minimal effort.

Action Code#

/* eslint-disable no-unused-vars */
import common from "../common/report.mjs";

export default {
  ...common,
  key: "linkedin_ads-create-report-by-advertiser-account",
  name: "Create Report By Advertiser Account",
  description: "Sample query using analytics finder that gets analytics for a particular account for date range starting in a given year. [See the docs here](https://docs.microsoft.com/en-us/linkedin/marketing/integrations/ads-reporting/ads-reporting#sample-request)",
  version: "0.0.4",
  type: "action",
  props: {
    ...common.props,
    startYear: {
      propDefinition: [
        common.props.app,
        "startYear",
      ],
    },
    timeGranularity: {
      propDefinition: [
        common.props.app,
        "timeGranularity",
      ],
    },
    adAccountId: {
      propDefinition: [
        common.props.app,
        "adAccountId",
      ],
    },
  },
  async run({ $ }) {
    const {
      app,
      getDateRangeParam,
      startYear,
      timeGranularity,
      adAccountId,
      getListParam,
      createReport,
    } = this;

    const response = await createReport({
      $,
      params: {
        "q": "analytics",
        "pivot": "ACCOUNT",
        "dateRange": getDateRangeParam(`${startYear}-01-01`),
        timeGranularity,
        "accounts": getListParam([
          app.getSponsoredAccountUrn(adAccountId),
        ]),
      },
    });

    $.export("$summary", "Successfully retrieved analytics");

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
LinkedIn Ads	`app`	`app`	This component uses the LinkedIn Ads app.
Start Year	`startYear`	`string`	The inclusive start year range of analytics. This action query is set to 1st January, as the day and month of the start range of the analytics.
Time Granularity	`timeGranularity`	`string`	Select a value from the drop down menu:`ALLDAILYMONTHLYYEARLY`
Ad Account Id	`adAccountId`	`string`	Select a value from the drop down menu.

Action Authentication#

LinkedIn Ads uses OAuth authentication. When you connect your LinkedIn Ads account, Pipedream will open a popup window where you can sign into LinkedIn Ads and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any LinkedIn Ads API.

Pipedream requests the following authorization scopes when you connect your account:

r_ads_reportingrw_adsr_adsr_basicprofiler_marketing_leadgen_automationr_ads_leadgen_automationr_organization_adminrw_conversionsr_events