← RingCentral + Ongage integrations

Ongage Find Subscriber with Ongage API on New Missed Inbound Call (Instant) from RingCentral API

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New Missed Inbound Call (Instant) from the RingCentral API
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Ongage Find Subscriber with the Ongage API
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Getting Started

This integration creates a workflow with a RingCentral trigger and Ongage action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Missed Inbound Call (Instant) trigger
    1. Connect your RingCentral account
    2. Select one or more Extensions
  3. Configure the Ongage Find Subscriber action
    1. Connect your Ongage account
    2. Configure Email Address
    3. Configure Halt on error?
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time an incoming call is missed
Version:0.1.5
Key:ringcentral-missed-inbound-call

RingCentral Overview

RingCentral API is a powerful tool that allows users to build applications and
solutions that make communication easier and more convenient. With RingCentral
API, developers can build communication solutions that include voice and video,
SMS/MMS, Fax, and other features.

With RingCentral API, developers can build:

  • Voice and Video calls with advanced interactions, such as ringback tones,
    call screening, call forwarding, call recording and conference calling.
  • Rich messaging applications leveraging SMS, MMS, and chat functionality.
  • Fax solutions, such as sending and receiving faxes through a web application.
  • Presence and availability services, allowing users to set their status and
    view the status of other users.
  • Automated voice solutions such as voice recognition, voice menus and more.
  • Voice analytics and call quality monitoring.
  • Contact center solutions with the ability to monitor and manage queues.

Trigger Code

import common from "../common/http-based.mjs";

export default {
  ...common,
  key: "ringcentral-missed-inbound-call",
  name: "New Missed Inbound Call (Instant)",
  description: "Emit new event each time an incoming call is missed",
  version: "0.1.5",
  type: "source",
  props: {
    ...common.props,
    extensionId: {
      propDefinition: [
        common.props.ringcentral,
        "extensionId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getSupportedNotificationTypes() {
      return new Set([
        "ringcentral-extension-telephony-sessions-event-missed-inbound-call",
        "ringcentral-account-telephony-sessions-event-missed-inbound-call",
      ]);
    },
    getPropValues() {
      return {
        extensionId: this.extensionId,
      };
    },
    generateMeta(data) {
      const {
        timestamp,
        body: eventDetails,
      } = data;
      const { telephonySessionId: id } = eventDetails;
      const { from: { phoneNumber: callerPhoneNumber } } = eventDetails.parties[0];

      const maskedCallerNumber = this.getMaskedNumber(callerPhoneNumber);
      const summary = `Missed inbound call from ${maskedCallerNumber}`;
      const ts = Date.parse(timestamp);

      return {
        id,
        summary,
        ts,
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
RingCentralringcentralappThis component uses the RingCentral app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
ExtensionsextensionIdstring[]Select a value from the drop down menu.

Trigger Authentication

RingCentral uses OAuth authentication. When you connect your RingCentral account, Pipedream will open a popup window where you can sign into RingCentral and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any RingCentral API.

Pipedream requests the following authorization scopes when you connect your account:

About RingCentral

Experience Intelligent Phone, Meetings, Contact Center, and AI Solutions with RingCentral, the complete cloud communications platform.

Action

Description:Find a list subscriber in Ongage.
Version:0.0.2
Key:ongage-find-subscriber

Ongage Overview

With the Ongage API, you can build powerful, data-driven marketing automation
tools that make complex campaigns easy to manage, saving both time and money.
Here are some examples of what you can build by leveraging the Ongage API:

  • Create dynamic segments of customers and prospects based on a variety of
    criteria.
  • Create and schedule email campaigns, automated messages, and SMS messages.
  • Monitor the performance of campaigns and optimize ad impressions for more
    effective results.
  • Integrate with third-party services such as Salesforce, HubSpot, and Marketo
    to easily store and track customer and prospect data for better marketing
    decision-making.
  • Automate marketing processes like onboarding and retention, providing a
    seamless experience for customers and prospects.
  • Track results from multiple campaigns and measure ROI using detailed
    analytics and reporting.
  • Build custom dashboards and reporting based on the data collected from
    campaigns.
  • Automate segmentation and targeting to ensure campaigns are always sent to
    the right audience.
  • Create automated triggered campaigns that respond in real-time to customer
    and prospect behavior.
  • Easily sync data between multiple platforms to keep customer and prospect
    data up-to-date.
  • And much more!

Action Code

const ongage = require("../../ongage.app.js");

module.exports = {
  key: "ongage-find-subscriber",
  name: "Ongage Find Subscriber",
  description: "Find a list subscriber in Ongage.",
  version: "0.0.2",
  type: "action",
  props: {
    ongage,
    email: {
      propDefinition: [
        ongage,
        "email",
      ],
    },
    haltOnError: {
      propDefinition: [
        ongage,
        "haltOnError",
      ],
    },
  },
  async run () {
    try {
      return await this.ongage.findSubscriber(
        this.email,
      );
    } catch (err) {
      if (this.haltOnError) {
        throw err;
      }
      if (err.response) {
        return err.response.data;
      }
      return err;
    }
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
OngageongageappThis component uses the Ongage app.
Email Addressemailstring
Halt on error?haltOnErrorboolean

Action Authentication

Ongage uses API keys for authentication. When you connect your Ongage account, Pipedream securely stores the keys so you can easily authenticate to Ongage APIs in both code and no-code steps.

Connect to your Ongage account using the Username and Password of the Ongage User who will be using and issuing the API commands, along with your Account Code, that you can find under the Account Profile. See docs.

x_username: your_ongage_username
x_password: your_ongage_password
x_account_code: your_ongage_account_code

About Ongage

Email Marketing Platform For Data-Driven Growth

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