← Cisco Webex + Zoho CRM integrations

List Objects with Zoho CRM API on New Message (Instant) from Cisco Webex API

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New Message (Instant) from the Cisco Webex API
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List Objects with the Zoho CRM API
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Getting Started

This integration creates a workflow with a Cisco Webex trigger and Zoho CRM action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message (Instant) trigger
    1. Connect your Cisco Webex account
  3. Configure the List Objects action
    1. Connect your Zoho CRM account
    2. Select a Module
    3. Optional- Configure Fields
    4. Optional- Configure IDs
    5. Optional- Select a Sort Order
    6. Optional- Configure Sort By
    7. Optional- Select a Converted
    8. Optional- Select a Approved
    9. Optional- Configure Page
    10. Optional- Configure Per Page
    11. Optional- Configure Custom View ID
    12. Optional- Configure Territory ID
    13. Optional- Configure Include Child
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a message is added. [See the docs here](https://developer.webex.com/docs/api/guides/webhooks#webex-webhooks)
Version:0.1.0
Key:cisco_webex-new-message

Cisco Webex Overview

The Cisco Webex API allows developers to integrate their applications with Cisco's robust collaboration tools, creating a workflow of communication within teams and automating various aspects of the meeting lifecycle, from scheduling to follow-up actions. With this API, you can streamline meeting setups, fetch detailed information about participants and meetings, send messages to spaces (rooms), and manage your Webex resources programmatically. Leveraging Pipedream's capabilities, you can connect these features with other apps to automate complex tasks, analyze meeting data, enhance productivity, and maintain a well-organized communication ecosystem.

Trigger Code

import constants from "../../common/constants.mjs";
import common from "../common/webhook.mjs";

export default {
  ...common,
  key: "cisco_webex-new-message",
  name: "New Message (Instant)",
  description: "Emit new event when a message is added. [See the docs here](https://developer.webex.com/docs/api/guides/webhooks#webex-webhooks)",
  type: "source",
  version: "0.1.0",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "New Message";
    },
    getResourceType() {
      return constants.RESOURCE_TYPE.MESSAGES;
    },
    getEventType() {
      return constants.EVENT_TYPE.CREATED;
    },
    getMetadata(body) {
      const {
        data: resource,
        created,
      } = body;
      return {
        id: resource.id,
        summary: `New message created by ${resource.personEmail}`,
        ts: Date.parse(created),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Cisco WebexciscoWebexappThis component uses the Cisco Webex app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.

Trigger Authentication

Cisco Webex uses OAuth authentication. When you connect your Cisco Webex account, Pipedream will open a popup window where you can sign into Cisco Webex and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Cisco Webex API.

Pipedream requests the following authorization scopes when you connect your account:

spark:allspark-admin:people_readspark-admin:people_writespark:devices_readspark:devices_write

About Cisco Webex

Video conferencing, online meetings, screen share, and webinars

Action

Description:Gets the list of available records from a module.
Version:0.2.1
Key:zoho_crm-list-objects

Zoho CRM Overview

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Action Code

import zohoCrm from "../../zoho_crm.app.mjs";

export default {
  key: "zoho_crm-list-objects",
  name: "List Objects",
  description: "Gets the list of available records from a module.",
  version: "0.2.1",
  type: "action",
  props: {
    zohoCrm,
    module: {
      propDefinition: [
        zohoCrm,
        "module",
      ],
    },
    fields: {
      type: "string",
      label: "Fields",
      description: "To retrieve specific field values. Comma separated field API names.",
      optional: true,
    },
    ids: {
      type: "string",
      label: "IDs",
      description: "To retrieve specific records based on their unique ID.",
      optional: true,
    },
    sortOrder: {
      type: "string",
      label: "Sort Order",
      description: "To sort the list of records in either ascending or descending order.",
      optional: true,
      options: [
        "asc",
        "desc",
      ],
    },
    sortBy: {
      type: "string",
      label: "Sort By",
      description: "Specify the API name of the field based on which the records must be sorted.",
      optional: true,
    },
    converted: {
      type: "string",
      label: "Converted",
      description: "To retrieve the list of converted records.",
      optional: true,
      options: [
        "false",
        "true",
        "both",
      ],
    },
    approved: {
      type: "string",
      label: "Approved",
      description: "To retrieve the list of approved records.",
      optional: true,
      options: [
        "false",
        "true",
        "both",
      ],
    },
    page: {
      type: "string",
      label: "Page",
      description: "To get the list of records from the respective pages.",
      optional: true,
    },
    perPage: {
      type: "string",
      label: "Per Page",
      description: "To get the list of records available per page.",
      optional: true,
    },
    cvId: {
      type: "string",
      label: "Custom View ID",
      description: "To get the list of records in a custom view.",
      optional: true,
    },
    territoryId: {
      type: "string",
      label: "Territory ID",
      description: "To get the list of records in a territory.",
      optional: true,
    },
    includeChild: {
      type: "boolean",
      label: "Include Child",
      description: "To include records from the child territories",
      optional: true,
    },
  },
  async run({ $ }) {
    const params = {
      fields: this.fields,
      ids: this.ids,
      sort_order: this.sortOrder,
      sort_by: this.sortBy,
      converted: this.converted,
      approved: this.approved,
      page: this.page,
      per_page: this.perPage,
      cvid: this.cvId,
      territory_id: this.territoryId,
      include_child: this.includeChild,
    };
    const response = await this.zohoCrm.listRecords(this.module, this.page, params, $);
    $.export("$summary", "Successfully listed objects");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zoho CRMzohoCrmappThis component uses the Zoho CRM app.
ModulemodulestringSelect a value from the drop down menu.
Fieldsfieldsstring

To retrieve specific field values. Comma separated field API names.

IDsidsstring

To retrieve specific records based on their unique ID.

Sort OrdersortOrderstringSelect a value from the drop down menu:ascdesc
Sort BysortBystring

Specify the API name of the field based on which the records must be sorted.

ConvertedconvertedstringSelect a value from the drop down menu:falsetrueboth
ApprovedapprovedstringSelect a value from the drop down menu:falsetrueboth
Pagepagestring

To get the list of records from the respective pages.

Per PageperPagestring

To get the list of records available per page.

Custom View IDcvIdstring

To get the list of records in a custom view.

Territory IDterritoryIdstring

To get the list of records in a territory.

Include ChildincludeChildboolean

To include records from the child territories

Action Authentication

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

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