← Zendesk + Eventbrite integrations

Get Event Attendees with Eventbrite API on Ticket Closed (Instant) from Zendesk API

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Ticket Closed (Instant) from the Zendesk API
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Get Event Attendees with the Eventbrite API
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Getting Started

This integration creates a workflow with a Zendesk trigger and Eventbrite action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Ticket Closed (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
  3. Configure the Get Event Attendees action
    1. Connect your Eventbrite account
    2. Configure Event ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket has changed to closed status
Version:0.2.2
Key:zendesk-ticket-closed

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Closed (Instant)",
  key: "zendesk-ticket-closed",
  type: "source",
  description: "Emit new event when a ticket has changed to closed status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Closed Webhook";
    },
    getTriggerTitle() {
      return "Ticket Closed Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "closed",
          },
        ],
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Get event attendees for a specified event. [See the documentation](https://www.eventbrite.com/platform/api#/reference/attendee/list/list-attendees-by-event)
Version:0.0.3
Key:eventbrite-get-event-attendees

Eventbrite Overview

The Eventbrite API offers a powerful way to create, manage, and attend events programmatically. With Pipedream, you can leverage this API to automate a swath of tasks such as syncing attendee data, updating events in real-time, and connecting Eventbrite to other apps to streamline event workflows. By employing Pipedream's serverless platform, you can engineer intricate automations that respond to event triggers (like new event creation or ticket purchase) and conduct actions across your software stack without writing extensive code.

Action Code

import eventbrite from "../../eventbrite.app.mjs";

export default {
  key: "eventbrite-get-event-attendees",
  name: "Get Event Attendees",
  description: "Get event attendees for a specified event. [See the documentation](https://www.eventbrite.com/platform/api#/reference/attendee/list/list-attendees-by-event)",
  version: "0.0.3",
  type: "action",
  props: {
    eventbrite,
    eventId: {
      propDefinition: [
        eventbrite,
        "eventId",
      ],
    },
  },
  methods: {
    async *attendeeStream($, params = {}) {
      let hasMoreItems;
      do {
        const {
          attendees,
          pagination = {},
        } = await this.eventbrite.getEventAttendees($, this.eventId, params);
        for (const attendee of attendees) {
          yield attendee;
        }

        hasMoreItems = !!pagination.has_more_items;
        params.continuation = pagination.continuation;
      } while (hasMoreItems);
    },
  },
  async run({ $ }) {
    const attendeeStream = await this.attendeeStream($);
    const attendees = [];
    for await (const attendee of attendeeStream) {
      attendees.push(attendee);
    }
    $.export("$summary", `Successfully fetched ${attendees.length} attendees`);
    return attendees;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
EventbriteeventbriteappThis component uses the Eventbrite app.
Event IDeventIdinteger

Enter the ID of an event

Action Authentication

Eventbrite uses OAuth authentication. When you connect your Eventbrite account, Pipedream will open a popup window where you can sign into Eventbrite and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Eventbrite API.

Pipedream requests the following authorization scopes when you connect your account:

About Eventbrite

Eventbrite brings people together through live experiences. Discover events that match your passions, or create your own with online ticketing tools.

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