Execute Homekit Scene with Pushcut API on New Contact from Zoho Desk API

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Trigger workflow on

New Contact from the Zoho Desk API

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Execute Homekit Scene with the Pushcut API

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Getting Started#

This integration creates a workflow with a Zoho Desk trigger and Pushcut action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Contact trigger
1. Connect your Zoho Desk account
2. Configure Polling schedule
3. Select a Organization ID
Configure the Execute Homekit Scene action
1. Connect your Pushcut account
2. Select a Homekit Scene
3. Optional- Configure Timeout
4. Optional- Configure Delay
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Contact on Zoho Desk

Description:Emit new event when a new contact is created. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Contacts#Contacts_Listcontacts)

Version:0.0.3

Key:zoho_desk-new-contact

View on GitHub

Zoho Desk Overview#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Trigger Code#

import common from "../common.mjs";

export default {
  ...common,
  key: "zoho_desk-new-contact",
  name: "New Contact",
  description: "Emit new event when a new contact is created. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Contacts#Contacts_Listcontacts)",
  type: "source",
  version: "0.0.3",
  dedupe: "unique",
  props: {
    ...common.props,
    orgId: {
      propDefinition: [
        common.props.zohoDesk,
        "orgId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.zohoDesk.getContacts;
    },
    getResourceFnArgs() {
      return {
        headers: {
          orgId: this.orgId,
        },
        params: {
          sortBy: "createdTime", // firstName | lastName | createdTime
        },
      };
    },
    resourceFilter(resource) {
      const lastCreatedAt = this.getLastCreatedAt() || 0;
      return Date.parse(resource.createdTime) > lastCreatedAt;
    },
    generateMeta(resource) {
      return {
        id: resource.id,
        ts: Date.parse(resource.createdTime),
        summary: `Contact ID ${resource.id}`,
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zoho Desk	`zohoDesk`	`app`	This component uses the Zoho Desk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling schedule	`timer`	`$.interface.timer`	How often to poll the Zoho Desk API
Organization ID	`orgId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Zoho Desk uses OAuth authentication. When you connect your Zoho Desk account, Pipedream will open a popup window where you can sign into Zoho Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Desk API.

Pipedream requests the following authorization scopes when you connect your account:

Desk.articles.CREATEDesk.articles.READDesk.articles.UPDATEDesk.basic.CREATEDesk.basic.READDesk.contacts.CREATEDesk.contacts.READDesk.contacts.UPDATEDesk.contacts.WRITEDesk.events.CREATEDesk.events.READDesk.events.UPDATEDesk.events.WRITEDesk.search.READDesk.settings.CREATEDesk.settings.READDesk.settings.UPDATEDesk.settings.WRITEDesk.tasks.CREATEDesk.tasks.READDesk.tasks.UPDATEDesk.tasks.WRITEDesk.tickets.CREATEDesk.tickets.READDesk.tickets.UPDATEDesk.tickets.WRITE

About Zoho Desk#

Omnichannel customer service software to delight and retain customers.

Action#

Execute Homekit Scene on Pushcut

Description:Schedules an Automation Server action request for a homekit scene. [See the documentation](https://www.pushcut.io/webapi)

Version:0.0.1

Key:pushcut-execute-homekit-scene

View on GitHub

Pushcut Overview#

The Pushcut API enables the automation of iOS notifications with custom actions, triggering events based on various conditions. On Pipedream, you can harness this functionality to create intricate workflows, combining Pushcut notifications with a multitude of services to act based on data from APIs, schedules, or other apps. Think of Pushcut as a bridge between the real world and your digital tasks, letting you know when to act and offering shortcuts to execute specific automations directly from your iOS devices.

Action Code#

import pushcut from "../../pushcut.app.mjs";

export default {
  key: "pushcut-execute-homekit-scene",
  name: "Execute Homekit Scene",
  description: "Schedules an Automation Server action request for a homekit scene. [See the documentation](https://www.pushcut.io/webapi)",
  version: "0.0.1",
  type: "action",
  props: {
    pushcut,
    homekit: {
      propDefinition: [
        pushcut,
        "homekitScene",
      ],
    },
    timeout: {
      propDefinition: [
        pushcut,
        "timeout",
      ],
    },
    delay: {
      propDefinition: [
        pushcut,
        "delay",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.pushcut.executeAction({
      data: {
        homekit: this.homekit,
        timeout: this.timeout,
        delay: this.delay,
      },
      $,
    });

    $.export("$summary", `Successfully executed homekit ${this.homekit}.`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Pushcut	`pushcut`	`app`	This component uses the Pushcut app.
Homekit Scene	`homekit`	`string`	Select a value from the drop down menu.
Timeout	`timeout`	`string`	Timeout in seconds, or 'nowait'
Delay	`delay`	`string`	Duration in which this request should be executed. Eg: 10s, 15m, 6h

Action Authentication#

Pushcut uses API keys for authentication. When you connect your Pushcut account, Pipedream securely stores the keys so you can easily authenticate to Pushcut APIs in both code and no-code steps.

To generate your API Key,

Navigate to your Pushcut account and sign in
Go to “Account”
Click the “Add API Key” button

Execute Homekit Scene with Pushcut API on New Contact from Zoho Desk API

Pipedream makes it easy to connect APIs for Pushcut, Zoho Desk and 2,700+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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