Delete Ticket with Zendesk API on New or Modified Task from Todoist API

Pipedream makes it easy to connect APIs for Zendesk, Todoist and 2,400+ other apps remarkably fast.

Trigger workflow on

New or Modified Task from the Todoist API

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Delete Ticket with the Zendesk API

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Getting Started#

This integration creates a workflow with a Todoist trigger and Zendesk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New or Modified Task trigger
1. Connect your Todoist account
2. Configure Polling Interval
3. Optional- Select one or more Select Projects
Configure the Delete Ticket action
1. Connect your Zendesk account
2. Select a Ticket ID
3. Optional- Configure Custom Subdomain
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New or Modified Task on Todoist

Description:Emit new event for each new or modified task. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

Version:0.0.6

Key:todoist-new-or-modified-task

View on GitHub

Todoist Overview#

The Todoist API unlocks the potential to automate task management with precision. With Pipedream, you can craft workflows that react to events in Todoist, like task completions or due date changes, or drive actions in Todoist, such as creating tasks or updating projects. By integrating Todoist with Pipedream, you can seamlessly connect your to-do list with other apps to streamline your productivity, manage tasks based on triggers from other services, or compile reports on your task management patterns.

Trigger Code#

import common from "../common-task.mjs";

export default {
  ...common,
  key: "todoist-new-or-modified-task",
  name: "New or Modified Task",
  description: "Emit new event for each new or modified task. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)",
  version: "0.0.6",
  type: "source",
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Todoist	`todoist`	`app`	This component uses the Todoist app.
Polling Interval	`timer`	`$.interface.timer`	Pipedream will poll the Todoist API on this schedule
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Select Projects	`selectProjects`	`string[]`	Select a value from the drop down menu.

Trigger Authentication#

Todoist uses OAuth authentication. When you connect your Todoist account, Pipedream will open a popup window where you can sign into Todoist and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Todoist API.

Pipedream requests the following authorization scopes when you connect your account:

task:adddata:read_writedata:deleteproject:delete

About Todoist#

Todoist is a delightfully simple yet powerful task planner and to-do list app.

Action#

Delete Ticket on Zendesk

Description:Deletes a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#delete-ticket).

Version:0.1.2

Key:zendesk-delete-ticket

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Action Code#

import app from "../../zendesk.app.mjs";

export default {
  key: "zendesk-delete-ticket",
  name: "Delete Ticket",
  description: "Deletes a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#delete-ticket).",
  type: "action",
  version: "0.1.2",
  props: {
    app,
    ticketId: {
      propDefinition: [
        app,
        "ticketId",
      ],
    },
    customSubdomain: {
      propDefinition: [
        app,
        "customSubdomain",
      ],
    },
  },
  methods: {
    deleteTicket({
      ticketId, ...args
    } = {}) {
      return this.app.delete({
        path: `/tickets/${ticketId}`,
        ...args,
      });
    },
  },
  async run({ $: step }) {
    const {
      ticketId,
      customSubdomain,
    } = this;

    await this.deleteTicket({
      step,
      ticketId,
      customSubdomain,
    });

    step.export("$summary", "Successfully deleted ticket");

    return true;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
Ticket ID	`ticketId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

Action Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

Delete Ticket with Zendesk API on New or Modified Task from Todoist API

Pipedream makes it easy to connect APIs for Zendesk, Todoist and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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