← RSS + Mojo Helpdesk integrations

Create User with Mojo Helpdesk API on New Item in Feed from RSS API

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New Item in Feed from the RSS API
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Create User with the Mojo Helpdesk API
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Getting Started

This integration creates a workflow with a RSS trigger and Mojo Helpdesk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Item in Feed trigger
    1. Connect your RSS account
    2. Configure timer
    3. Configure Feed URL
    4. Configure Published After
  3. Configure the Create User action
    1. Connect your Mojo Helpdesk account
    2. Configure Email
    3. Configure First Name
    4. Optional- Configure Last Name
    5. Optional- Configure Send Welcome Email?
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new items from an RSS feed
Version:1.2.6
Key:rss-new-item-in-feed

RSS Overview

The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.

Trigger Code

import rss from "../../app/rss.app.mjs";
import { defineSource } from "@pipedream/types";
import rssCommon from "../common/common.mjs";
export default defineSource({
    ...rssCommon,
    key: "rss-new-item-in-feed",
    name: "New Item in Feed",
    description: "Emit new items from an RSS feed",
    version: "1.2.6",
    type: "source",
    dedupe: "unique",
    props: {
        ...rssCommon.props,
        url: {
            propDefinition: [
                rss,
                "url",
            ],
        },
        publishedAfter: {
            type: "string",
            label: "Published After",
            description: "Emit items published after the specified date in ISO 8601 format .e.g `2022-12-07T12:57:10+07:00`",
            default: new Date(Date.now() - 24 * 60 * 60 * 1000).toISOString(), // default to one day ago
        },
    },
    hooks: {
        async activate() {
            // Try to parse the feed one time to confirm we can fetch and parse.
            // The code will throw any errors to the user.
            await this.rss.fetchAndParseFeed(this.url);
        },
    },
    methods: {
        ...rssCommon.methods,
        generateMeta: function (item) {
            return {
                id: this.rss.itemKey(item),
                summary: item.title,
                ts: Date.now(),
            };
        },
    },
    async run() {
        const items = await this.rss.fetchAndParseFeed(this.url);
        for (const item of items.reverse()) {
            const publishedAfter = +new Date(this.publishedAfter);
            const ts = this.rss.itemTs(item);
            if (Number.isNaN(publishedAfter) || publishedAfter > ts) {
                continue;
            }
            const meta = this.generateMeta(item);
            this.$emit(item, meta);
        }
    },
});

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
RSSrssappThis component uses the RSS app.
timer$.interface.timer

How often you want to poll the feed for new items

Feed URLurlstring

Enter the URL for any public RSS feed

Published AfterpublishedAfterstring

Emit items published after the specified date in ISO 8601 format .e.g 2022-12-07T12:57:10+07:00

Trigger Authentication

The RSS API does not require authentication.

About RSS

Real Simple Syndication

Action

Description:Create a new user. [See the docs here](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#create-user)
Version:0.0.1
Key:mojo_helpdesk-create-user

Mojo Helpdesk Overview

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Action Code

import mojoHelpdesk from "../../mojo_helpdesk.app.mjs";

export default {
  key: "mojo_helpdesk-create-user",
  name: "Create User",
  description: "Create a new user. [See the docs here](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#create-user)",
  version: "0.0.1",
  type: "action",
  props: {
    mojoHelpdesk,
    email: {
      type: "string",
      label: "Email",
      description: "Email address of the new user",
    },
    firstName: {
      type: "string",
      label: "First Name",
      description: "First name of the new user",
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "Last name of the new user",
      optional: true,
    },
    sendWelcomeEmail: {
      type: "boolean",
      label: "Send Welcome Email?",
      description: "Set to true to send a welcome email to the user's email address",
      optional: true,
      default: false,
    },
  },
  async run({ $ }) {
    const data = {
      email: this.email,
      first_name: this.firstName,
      last_name: this.lastName,
      send_welcome_email: +this.sendWelcomeEmail,
    };

    const response = await this.mojoHelpdesk.createUser({
      data,
      $,
    });

    $.export("$summary", `Successfully created user with ID ${response.id}`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Mojo HelpdeskmojoHelpdeskappThis component uses the Mojo Helpdesk app.
Emailemailstring

Email address of the new user

First NamefirstNamestring

First name of the new user

Last NamelastNamestring

Last name of the new user

Send Welcome Email?sendWelcomeEmailboolean

Set to true to send a welcome email to the user's email address

Action Authentication

Mojo Helpdesk uses API keys for authentication. When you connect your Mojo Helpdesk account, Pipedream securely stores the keys so you can easily authenticate to Mojo Helpdesk APIs in both code and no-code steps.

The Mojo Helpdesk API requires an access key that is found in the Mojo Helpdesk user profile.

About Mojo Helpdesk

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

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