Create Ticket with Richpanel API on New 2Captcha Balance Updated from twocaptcha API

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New 2Captcha Balance Updated from the twocaptcha API

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Create Ticket with the Richpanel API

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Getting Started#

This integration creates a workflow with a twocaptcha trigger and Richpanel action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New 2Captcha Balance Updated trigger
1. Connect your twocaptcha account
2. Configure timer
Configure the Create Ticket action
1. Connect your Richpanel account
2. Optional- Configure Ticket ID
3. Select a Status
4. Optional- Configure Subject
5. Configure Comment Body
6. Optional- Select a Priority
7. Select a Comment Sender Type
8. Select a Via Channel
9. Configure Via Source From Address
10. Configure Via Source From Name
11. Configure Via Source To Address
12. Configure Via Source To Name
13. Configure Via Source From Number
14. Configure Via Source To Number
15. Configure Via Source From
16. Configure Via Source To
17. Optional- Select one or more Tags
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New 2Captcha Balance Updated on twocaptcha

Description:Emit new event when the user's balance in 2Captcha API is changed.

Version:0.0.1

Key:_twocaptcha-balance-updated

View on GitHub

twocaptcha Overview#

The 2Captcha API enables automated solving of captchas and reCaptcha. On Pipedream, you can integrate this API into workflows to handle captcha challenges when scraping websites, automating form submissions, or any process that encounters captchas. The API takes the captcha image or reCaptcha data as input and returns the text or token needed to bypass the captcha, effectively allowing your automations to mimic human interaction.

Trigger Code#

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import _twocaptcha from "../../_twocaptcha.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "_twocaptcha-balance-updated",
  name: "New 2Captcha Balance Updated",
  description: "Emit new event when the user's balance in 2Captcha API is changed.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  props: {
    _twocaptcha,
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  methods: {
    _getLastBalance() {
      return this.db.get("lastBalance") || null;
    },
    _setLastBalance(lastBalance) {
      this.db.set("lastBalance", lastBalance);
    },
    generateMeta(currentBalance) {
      const ts = Date.now();
      return {
        id: `${currentBalance}-${ts}`,
        summary: `Balance Updated: ${currentBalance}`,
        ts,
      };
    },
    async startEvent() {
      const lastBalance = this._getLastBalance();

      let response = await this._twocaptcha.getBalance();

      if (!lastBalance || (lastBalance && response.balance != lastBalance)) {
        this.$emit(response, this.generateMeta(response.balance));
        this._setLastBalance(response.balance);
      }
    },
  },
  async run() {
    await this.startEvent();
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
twocaptcha	`_twocaptcha`	`app`	This component uses the twocaptcha app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

twocaptcha uses API keys for authentication. When you connect your twocaptcha account, Pipedream securely stores the keys so you can easily authenticate to twocaptcha APIs in both code and no-code steps.

About twocaptcha#

Captcha Solving Service. 2captcha is a service for solving CAPTCHA. We solve all types of.

Action#

Create Ticket on Richpanel

Description:Creates a new support ticket in Richpanel. [See the documentation](https://developer.richpanel.com/reference/create-conversation).

Version:0.0.1

Key:richpanel-create-ticket

View on GitHub

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import { VIA_CHANNEL_OPTIONS } from "../../common/constants.mjs";
import { parseObject } from "../../common/utils.mjs";
import richpanel from "../../richpanel.app.mjs";

export default {
  key: "richpanel-create-ticket",
  name: "Create Ticket",
  description: "Creates a new support ticket in Richpanel. [See the documentation](https://developer.richpanel.com/reference/create-conversation).",
  version: "0.0.1",
  type: "action",
  props: {
    richpanel,
    id: {
      propDefinition: [
        richpanel,
        "createId",
      ],
      optional: true,
    },
    status: {
      propDefinition: [
        richpanel,
        "status",
      ],
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "The subject of the ticket.",
      optional: true,
    },
    commentBody: {
      propDefinition: [
        richpanel,
        "commentBody",
      ],
    },
    priority: {
      type: "string",
      label: "Priority",
      description: "The priority of the ticket.",
      options: [
        "HIGH",
        "LOW",
      ],
      optional: true,
    },
    commentSenderType: {
      propDefinition: [
        richpanel,
        "commentSenderType",
      ],
    },
    viaChannel: {
      type: "string",
      label: "Via Channel",
      description: "The channel via which the ticket is created.",
      reloadProps: true,
      options: VIA_CHANNEL_OPTIONS,
    },
    viaSourceFromAddress: {
      type: "string",
      label: "Via Source From Address",
      description: "The email address of the source from.",
      hidden: true,
    },
    viaSourceFromName: {
      type: "string",
      label: "Via Source From Name",
      description: "The name of the source from.",
      hidden: true,
    },
    viaSourceToAddress: {
      type: "string",
      label: "Via Source To Address",
      description: "The email address of the source to.",
      hidden: true,
    },
    viaSourceToName: {
      type: "string",
      label: "Via Source To Name",
      description: "The name of the source to.",
      hidden: true,
    },
    viaSourceFromNumber: {
      type: "string",
      label: "Via Source From Number",
      description: "The phone number of the source from.",
      hidden: true,
    },
    viaSourceToNumber: {
      type: "string",
      label: "Via Source To Number",
      description: "The phone number of the source to.",
      hidden: true,
    },
    viaSourceFrom: {
      type: "object",
      label: "Via Source From",
      description: "The object source from which the ticket was created. **Examples: {\"address\": \"abc@email.com\"} or {\"id\": \"+16692668044\"}. It depends on the selected channel**.",
      hidden: true,
    },
    viaSourceTo: {
      type: "object",
      label: "Via Source To",
      description: "The object source to which the ticket was created. **Examples: {\"address\": \"abc@email.com\"} or {\"id\": \"+16692668044\"}. It depends on the selected channel**.",
      hidden: true,
    },
    tags: {
      propDefinition: [
        richpanel,
        "tags",
      ],
      optional: true,
    },
  },
  async additionalProps(props) {
    switch (this.viaChannel) {
    case "email" :
      props.viaSourceFromAddress.hidden = false;
      props.viaSourceFromName.hidden = false;
      props.viaSourceToAddress.hidden = false;
      props.viaSourceToName.hidden = false;
      props.viaSourceFrom.hidden = true;
      props.viaSourceTo.hidden = true;
      props.viaSourceFromNumber.hidden = true;
      props.viaSourceToNumber.hidden = true;
      break;
    case "aircall" :
      props.viaSourceFromNumber.hidden = false;
      props.viaSourceToNumber.hidden = false;
      props.viaSourceFrom.hidden = true;
      props.viaSourceTo.hidden = true;
      props.viaSourceFromAddress.hidden = true;
      props.viaSourceFromName.hidden = true;
      props.viaSourceToAddress.hidden = true;
      props.viaSourceToName.hidden = true;
      break;
    default:
      props.viaSourceFrom.hidden = false;
      props.viaSourceTo.hidden = false;
      props.viaSourceFromAddress.hidden = true;
      props.viaSourceFromName.hidden = true;
      props.viaSourceToAddress.hidden = true;
      props.viaSourceToName.hidden = true;
      props.viaSourceFromNumber.hidden = true;
      props.viaSourceToNumber.hidden = true;
    }
    return {};
  },
  async run({ $ }) {
    try {
      const source = {};
      switch (this.viaChannel) {
      case "email" :
        source.from = {
          address: this.viaSourceFromAddress,
          name: this.viaSourceFromName,
        };
        source.to = {
          address: this.viaSourceToAddress,
          name: this.viaSourceToName,
        };
        break;
      case "aircall" :
        source.from = {
          id: this.viaSourceFromNumber,
        };
        source.to = {
          id: this.viaSourceToNumber,
        };
        break;
      default:
        source.from = parseObject(this.viaSourceFrom);
        source.to = parseObject(this.viaSourceTo);
      }

      const response = await this.richpanel.createTicket({
        $,
        data: {
          ticket: {
            id: this.id,
            status: this.status,
            subject: this.subject,
            comment: {
              body: this.commentBody,
              sender_type: this.commentSenderType,
            },
            priority: this.priority,
            via: {
              channel: this.viaChannel,
              source,
            },
            tags: parseObject(this.tags),
          },
        },
      });

      $.export("$summary", `Created ticket ${response.ticket.id}`);
      return response;
    } catch ({ response }) {
      throw new ConfigurationError(response?.data?.error?.message);
    }
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Richpanel	`richpanel`	`app`	This component uses the Richpanel app.
Ticket ID	`id`	`string`	The ID of the ticket to create
Status	`status`	`string`	Select a value from the drop down menu:`{ "label": "Open", "value": "OPEN" }{ "label": "Closed", "value": "CLOSED" }`
Subject	`subject`	`string`	The subject of the ticket.
Comment Body	`commentBody`	`string`	The body of the comment for the ticket
Priority	`priority`	`string`	Select a value from the drop down menu:`HIGHLOW`
Comment Sender Type	`commentSenderType`	`string`	Select a value from the drop down menu:`{ "label": "Customer", "value": "customer" }{ "label": "Operator", "value": "operator" }`
Via Channel	`viaChannel`	`string`	Select a value from the drop down menu:`{ "label": "Email", "value": "email" }{ "label": "Messenger", "value": "messenger" }{ "label": "Facebook Message", "value": "facebook_message" }{ "label": "Instagram", "value": "instagram" }{ "label": "Aircall", "value": "aircall" }{ "label": "Phone", "value": "phone" }{ "label": "WhatsApp", "value": "whatsapp" }`
Tags	`tags`	`string[]`	Select a value from the drop down menu.