← RingCentral + Docusign integrations

Create Signature Request with Docusign API on New Inbound Call (Instant) from RingCentral API

Pipedream makes it easy to connect APIs for Docusign, RingCentral and 2,000+ other apps remarkably fast.

Trigger workflow on
New Inbound Call (Instant) from the RingCentral API
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Create Signature Request with the Docusign API
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Getting Started

This integration creates a workflow with a RingCentral trigger and Docusign action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Inbound Call (Instant) trigger
    1. Connect your RingCentral account
    2. Select one or more Extensions
  3. Configure the Create Signature Request action
    1. Connect your Docusign account
    2. Select a Account
    3. Select a Template
    4. Configure Email Subject
    5. Optional- Configure Email Blurb
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event on each incoming call
Version:0.1.5
Key:ringcentral-new-inbound-call

RingCentral Overview

RingCentral API is a powerful tool that allows users to build applications and
solutions that make communication easier and more convenient. With RingCentral
API, developers can build communication solutions that include voice and video,
SMS/MMS, Fax, and other features.

With RingCentral API, developers can build:

  • Voice and Video calls with advanced interactions, such as ringback tones,
    call screening, call forwarding, call recording and conference calling.
  • Rich messaging applications leveraging SMS, MMS, and chat functionality.
  • Fax solutions, such as sending and receiving faxes through a web application.
  • Presence and availability services, allowing users to set their status and
    view the status of other users.
  • Automated voice solutions such as voice recognition, voice menus and more.
  • Voice analytics and call quality monitoring.
  • Contact center solutions with the ability to monitor and manage queues.

Trigger Code

import common from "../common/http-based.mjs";

export default {
  ...common,
  key: "ringcentral-new-inbound-call",
  name: "New Inbound Call (Instant)",
  description: "Emit new event on each incoming call",
  version: "0.1.5",
  type: "source",
  props: {
    ...common.props,
    extensionId: {
      propDefinition: [
        common.props.ringcentral,
        "extensionId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getSupportedNotificationTypes() {
      return new Set([
        "ringcentral-extension-telephony-sessions-event-inbound-call",
      ]);
    },
    getPropValues() {
      return {
        extensionId: this.extensionId,
      };
    },
    generateMeta(data) {
      const {
        timestamp,
        body: eventDetails,
      } = data;
      const { telephonySessionId: id } = eventDetails;
      const { from: { phoneNumber: callerPhoneNumber } } = eventDetails.parties[0];

      const maskedCallerNumber = this.getMaskedNumber(callerPhoneNumber);
      const summary = `New inbound call from ${maskedCallerNumber}`;
      const ts = Date.parse(timestamp);

      return {
        id,
        summary,
        ts,
      };
    },
    isEventRelevant(event) {
      const { body: eventDetails } = event.body;
      const { status: { code: statusCode } } = eventDetails.parties[0];
      return [
        "Setup",
        "Proceeding",
        "Answered",
      ].includes(statusCode);
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
RingCentralringcentralappThis component uses the RingCentral app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
ExtensionsextensionIdstring[]Select a value from the drop down menu.

Trigger Authentication

RingCentral uses OAuth authentication. When you connect your RingCentral account, Pipedream will open a popup window where you can sign into RingCentral and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any RingCentral API.

Pipedream requests the following authorization scopes when you connect your account:

About RingCentral

Experience Intelligent Phone, Meetings, Contact Center, and AI Solutions with RingCentral, the complete cloud communications platform.

Action

Description:Creates a signature request from a template [See the docs here](https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopes/create)
Version:0.1.3
Key:docusign-create-signature-request

Docusign Overview

The Docusign API allows developers to integrate Docusign's electronic signature
capabilities into their own applications. With the API, developers can create,
send, and manage documents that require electronic signatures. Additionally,
the API can be used to track the status of document signing processes, as well
as manage account settings and users.

Action Code

import docusign from "../../docusign.app.mjs";
import common from "../common/common.mjs";

export default {
  ...common,
  key: "docusign-create-signature-request",
  version: "0.1.3",
  name: "Create Signature Request",
  description: "Creates a signature request from a template [See the docs here](https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopes/create)",
  type: "action",
  methods: {
    ...common.methods,
    _getStatusType() {
      return "sent";
    },
  },
  props: {
    ...common.props,
    docusign,
    account: {
      propDefinition: [
        docusign,
        "account",
      ],
    },
    template: {
      propDefinition: [
        docusign,
        "template",
        (c) => ({
          account: c.account,
        }),
      ],
      reloadProps: true,
    },
    emailSubject: {
      propDefinition: [
        docusign,
        "emailSubject",
      ],
    },
    emailBlurb: {
      propDefinition: [
        docusign,
        "emailBlurb",
      ],
    },
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
DocusigndocusignappThis component uses the Docusign app.
AccountaccountstringSelect a value from the drop down menu.
TemplatetemplatestringSelect a value from the drop down menu.
Email SubjectemailSubjectstring

Subject line of email

Email BlurbemailBlurbstring

Email message to recipient. Overrides template setting.

Action Authentication

Docusign uses OAuth authentication. When you connect your Docusign account, Pipedream will open a popup window where you can sign into Docusign and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Docusign API.

Pipedream requests the following authorization scopes when you connect your account:

signatureextendedopenid

About Docusign

Electronic Signature and Agreement Cloud

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