← Microsoft Teams + Zoho Assist integrations

Create Session with Zoho Assist API on New Team Member from Microsoft Teams API

Pipedream makes it easy to connect APIs for Zoho Assist, Microsoft Teams and 2,400+ other apps remarkably fast.

Trigger workflow on
New Team Member from the Microsoft Teams API
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Create Session with the Zoho Assist API
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Getting Started

This integration creates a workflow with a Microsoft Teams trigger and Zoho Assist action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Team Member trigger
    1. Connect your Microsoft Teams account
    2. Configure Polling interval
    3. Select a Team
  3. Configure the Create Session action
    1. Connect your Zoho Assist account
    2. Optional- Configure Customer Email
    3. Optional- Select a Type
    4. Optional- Configure Computer ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new member is added to a team
Version:0.0.7
Key:microsoft_teams-new-team-member

Microsoft Teams Overview

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Trigger Code

import base from "../common/base.mjs";

export default {
  ...base,
  key: "microsoft_teams-new-team-member",
  name: "New Team Member",
  description: "Emit new event when a new member is added to a team",
  version: "0.0.7",
  type: "source",
  dedupe: "unique",
  props: {
    ...base.props,
    team: {
      propDefinition: [
        base.props.microsoftTeams,
        "team",
      ],
    },
  },
  methods: {
    ...base.methods,
    async getResources() {
      return this.getNewPaginatedResources(
        this.microsoftTeams.listTeamMembers,
        {
          teamId: this.team,
        },
      );
    },
    generateMeta(member) {
      return {
        id: member.userId,
        summary: member.displayName,
        ts: Date.now(),
      };
    },
  },
  async run() {
    const resources = await this.getResources();
    for (const resource of resources) {
      const meta = this.generateMeta(resource);
      this.$emit(resource, meta);
    }
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Microsoft TeamsmicrosoftTeamsappThis component uses the Microsoft Teams app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Polling intervaltimer$.interface.timer

Pipedream will poll the YouTube API on this schedule

TeamteamstringSelect a value from the drop down menu.

Trigger Authentication

Microsoft Teams uses OAuth authentication. When you connect your Microsoft Teams account, Pipedream will open a popup window where you can sign into Microsoft Teams and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Microsoft Teams API.

Pipedream requests the following authorization scopes when you connect your account:

User.Reademailoffline_accessopenidprofileChat.ReadChat.ReadWriteChatMessage.SendChannel.ReadBasic.AllChannelMessage.Read.AllChannelMessage.SendTeam.ReadBasic.AllSchedule.Read.All

About Microsoft Teams

Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Action

Description:Create a remote support or screen sharing session. [See the documentation](https://www.zoho.com/assist/api/createasession.html)
Version:0.0.1
Key:zoho_assist-create-session

Zoho Assist Overview

The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.

Action Code

import { defineAction } from "@pipedream/types";
import app from "../../app/zoho_assist.app.mjs";
import { CREATE_SESSION_TYPE_OPTIONS } from "../../common/constants.mjs";
export default defineAction({
    name: "Create Session",
    description: "Create a remote support or screen sharing session. [See the documentation](https://www.zoho.com/assist/api/createasession.html)",
    key: "zoho_assist-create-session",
    version: "0.0.1",
    type: "action",
    props: {
        app,
        customerEmail: {
            type: "string",
            label: "Customer Email",
            description: "Customer Email to whom the join invitation is to be sent.",
            optional: true,
        },
        type: {
            propDefinition: [
                app,
                "type",
            ],
            description: "Session type, defaulting to Remote Support.",
            optional: true,
            options: CREATE_SESSION_TYPE_OPTIONS,
            default: "rs",
        },
        computerId: {
            type: "string",
            label: "Computer ID",
            description: "URS (unattended remote support) key to initiate an unattended access session.",
            optional: true,
        },
    },
    async run({ $ }) {
        const { customerEmail, type, computerId, } = this;
        const params = {
            $,
            params: {
                customer_email: customerEmail,
                type,
                computer_id: computerId,
            },
        };
        const { representation } = await this.app.createSession(params);
        $.export("$summary", `Successfully created session (ID: ${representation.session_id})`);
        return representation;
    },
});

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zoho AssistappappThis component uses the Zoho Assist app.
Customer EmailcustomerEmailstring

Customer Email to whom the join invitation is to be sent.

TypetypestringSelect a value from the drop down menu:{ "label": "Remote Support", "value": "rs" }{ "label": "Screen Sharing", "value": "dm" }
Computer IDcomputerIdstring

URS (unattended remote support) key to initiate an unattended access session.

Action Authentication

Zoho Assist uses OAuth authentication. When you connect your Zoho Assist account, Pipedream will open a popup window where you can sign into Zoho Assist and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Assist API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoAssist.sessionapi.ALLZohoAssist.userapi.READZohoAssist.reportapi.READ

About Zoho Assist

Enterprise-grade remote support software. Secure Unattended remote access software.

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