Create Session with Zoho Assist API on New Message in Channel from Discord Bot API

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Trigger workflow on

New Message in Channel from the Discord Bot API

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Create Session with the Zoho Assist API

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Getting Started#

This integration creates a workflow with a Discord Bot trigger and Zoho Assist action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Message in Channel trigger
1. Connect your Discord Bot account
2. Select a Guild
3. Select one or more Channels
4. Optional- Configure Emit messages as a single event
5. Configure timer
Configure the Create Session action
1. Connect your Zoho Assist account
2. Optional- Configure Customer Email
3. Optional- Select a Type
4. Optional- Configure Computer ID
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Message in Channel on Discord Bot

Description:Emit new event for each message posted to one or more channels

Version:0.0.18

Key:discord_bot-new-message-in-channel

View on GitHub

Discord Bot Overview#

The Discord Bot API unlocks the power to interact with Discord users and channels programmatically, making it possible to automate messages, manage servers, and integrate with other services. With Pipedream's serverless platform, you can create complex workflows that respond to events in Discord, process data, and trigger actions in other apps. This opens up opportunities for community engagement, content moderation, analytics, and more, without the overhead of managing infrastructure.

Trigger Code#

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import maxBy from "lodash.maxby";
import common from "../common.mjs";
import sampleEmit from "./test-event.mjs";

const { discord } = common.props;

export default {
  ...common,
  key: "discord_bot-new-message-in-channel",
  name: "New Message in Channel",
  description: "Emit new event for each message posted to one or more channels",
  type: "source",
  version: "0.0.18",

  dedupe: "unique", // Dedupe events based on the Discord message ID
  props: {
    ...common.props,
    db: "$.service.db",
    channels: {
      type: "string[]",
      label: "Channels",
      description: "The channels you'd like to watch for new messages",
      propDefinition: [
        discord,
        "channelId",
        ({ guildId }) => ({
          guildId,
        }),
      ],
    },
    emitEventsInBatch: {
      type: "boolean",
      label: "Emit messages as a single event",
      description:
        "If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream",
      optional: true,
      default: false,
    },
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run({ $ }) {
    // We store a cursor to the last message ID
    let lastMessageIDs = this._getLastMessageIDs();

    // If this is our first time running this source,
    // get the last N messages, emit them, and checkpoint
    for (const channelId of this.channels) {
      let lastMessageID;
      let messages = [];

      if (!lastMessageID) {
        messages = await this.discord.getMessages({
          $,
          channelId,
          params: {
            limit: 100,
          },
        });

        lastMessageID = messages.length
          ? maxBy(messages, (message) => message.id).id
          : 1;

      } else {
        let newMessages = [];

        do {
          newMessages = await this.discord.getMessages({
            $,
            channelId,
            params: {
              after: lastMessageIDs[channelId],
            },
          });

          messages = messages.concat(newMessages);

          lastMessageID = newMessages.length
            ? maxBy(newMessages, (message) => message.id).id
            : lastMessageIDs[channelId];

        } while (newMessages.length);
      }

      // Set the new high water mark for the last message ID
      // for this channel
      lastMessageIDs[channelId] = lastMessageID;

      if (!messages.length) {
        console.log(`No new messages in channel ${channelId}`);
        return;
      }

      console.log(`${messages.length} new messages in channel ${channelId}`);

      // Batched emits do not take advantage of the built-in deduper
      if (this.emitEventsInBatch) {
        const suffixChar =
          messages.length > 1
            ? "s"
            : "";

        this.$emit(messages, {
          summary: `${messages.length} new message${suffixChar}`,
          id: lastMessageID,
        });

      } else {
        messages.forEach((message) => {
          this.$emit(message, {
            summary: message.content,
            id: message.id, // dedupes events based on this ID
          });
        });
      }
    }

    // Set the last message ID for the next run
    this._setLastMessageIDs(lastMessageIDs);
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Discord Bot	`discord`	`app`	This component uses the Discord Bot app.
Guild	`guildId`	`string`	Select a value from the drop down menu.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Channels	`channels`	`string[]`	Select a value from the drop down menu.
Emit messages as a single event	`emitEventsInBatch`	`boolean`	If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream
	`timer`	`$.interface.timer`

Trigger Authentication#

Discord Bot uses API keys for authentication. When you connect your Discord Bot account, Pipedream securely stores the keys so you can easily authenticate to Discord Bot APIs in both code and no-code steps.

This app allows you to use the Discord API using your own Discord bot. If you don't want to use a custom bot, and you just need to use the Discord API, exit this screen and use the Discord app, instead.

If you want to use your own Discord bot, but haven't created one yet, see these instructions or watch this video. You'll need to add this bot to your server(s) to make successful API requests.

Once you've created your bot, you'll find the Bot token within the Bot section of your app. Enter that token below.

About Discord Bot#

Use this app to interact with the Discord API using a bot in your account

Action#

Create Session on Zoho Assist

Description:Create a remote support or screen sharing session. [See the documentation](https://www.zoho.com/assist/api/createasession.html)

Version:0.0.1

Key:zoho_assist-create-session

View on GitHub

Zoho Assist Overview#

The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.

Action Code#

import { defineAction } from "@pipedream/types";
import app from "../../app/zoho_assist.app.mjs";
import { CREATE_SESSION_TYPE_OPTIONS } from "../../common/constants.mjs";
export default defineAction({
    name: "Create Session",
    description: "Create a remote support or screen sharing session. [See the documentation](https://www.zoho.com/assist/api/createasession.html)",
    key: "zoho_assist-create-session",
    version: "0.0.1",
    type: "action",
    props: {
        app,
        customerEmail: {
            type: "string",
            label: "Customer Email",
            description: "Customer Email to whom the join invitation is to be sent.",
            optional: true,
        },
        type: {
            propDefinition: [
                app,
                "type",
            ],
            description: "Session type, defaulting to Remote Support.",
            optional: true,
            options: CREATE_SESSION_TYPE_OPTIONS,
            default: "rs",
        },
        computerId: {
            type: "string",
            label: "Computer ID",
            description: "URS (unattended remote support) key to initiate an unattended access session.",
            optional: true,
        },
    },
    async run({ $ }) {
        const { customerEmail, type, computerId, } = this;
        const params = {
            $,
            params: {
                customer_email: customerEmail,
                type,
                computer_id: computerId,
            },
        };
        const { representation } = await this.app.createSession(params);
        $.export("$summary", `Successfully created session (ID: ${representation.session_id})`);
        return representation;
    },
});

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Zoho Assist	`app`	`app`	This component uses the Zoho Assist app.
Customer Email	`customerEmail`	`string`	Customer Email to whom the join invitation is to be sent.
Type	`type`	`string`	Select a value from the drop down menu:`{ "label": "Remote Support", "value": "rs" }{ "label": "Screen Sharing", "value": "dm" }`
Computer ID	`computerId`	`string`	URS (unattended remote support) key to initiate an unattended access session.

Action Authentication#

Zoho Assist uses OAuth authentication. When you connect your Zoho Assist account, Pipedream will open a popup window where you can sign into Zoho Assist and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Assist API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoAssist.sessionapi.ALLZohoAssist.userapi.READZohoAssist.reportapi.READ

About Zoho Assist#

Enterprise-grade remote support software. Secure Unattended remote access software.

More Ways to Connect Zoho Assist + Discord Bot#

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Pipedream makes it easy to connect APIs for Zoho Assist, Discord Bot and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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