Create or Update Customer with Customer.io API on New Message in Channel from Discord Bot API

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New Message in Channel from the Discord Bot API

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Create or Update Customer with the Customer.io API

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Getting Started#

This integration creates a workflow with a Discord Bot trigger and Customer.io action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Message in Channel trigger
1. Connect your Discord Bot account
2. Select a Guild
3. Select one or more Channels
4. Optional- Configure Emit messages as a single event
5. Configure timer
Configure the Create or Update Customer action
1. Connect your Customer.io account
2. Configure Customer ID
3. Configure Email
4. Optional- Configure Created At
5. Optional- Configure Attributes
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Message in Channel on Discord Bot

Description:Emit new event for each message posted to one or more channels

Version:0.0.18

Key:discord_bot-new-message-in-channel

View on GitHub

Discord Bot Overview#

The Discord Bot API unlocks the power to interact with Discord users and channels programmatically, making it possible to automate messages, manage servers, and integrate with other services. With Pipedream's serverless platform, you can create complex workflows that respond to events in Discord, process data, and trigger actions in other apps. This opens up opportunities for community engagement, content moderation, analytics, and more, without the overhead of managing infrastructure.

Trigger Code#

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import maxBy from "lodash.maxby";
import common from "../common.mjs";
import sampleEmit from "./test-event.mjs";

const { discord } = common.props;

export default {
  ...common,
  key: "discord_bot-new-message-in-channel",
  name: "New Message in Channel",
  description: "Emit new event for each message posted to one or more channels",
  type: "source",
  version: "0.0.18",

  dedupe: "unique", // Dedupe events based on the Discord message ID
  props: {
    ...common.props,
    db: "$.service.db",
    channels: {
      type: "string[]",
      label: "Channels",
      description: "The channels you'd like to watch for new messages",
      propDefinition: [
        discord,
        "channelId",
        ({ guildId }) => ({
          guildId,
        }),
      ],
    },
    emitEventsInBatch: {
      type: "boolean",
      label: "Emit messages as a single event",
      description:
        "If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream",
      optional: true,
      default: false,
    },
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run({ $ }) {
    // We store a cursor to the last message ID
    let lastMessageIDs = this._getLastMessageIDs();

    // If this is our first time running this source,
    // get the last N messages, emit them, and checkpoint
    for (const channelId of this.channels) {
      let lastMessageID;
      let messages = [];

      if (!lastMessageID) {
        messages = await this.discord.getMessages({
          $,
          channelId,
          params: {
            limit: 100,
          },
        });

        lastMessageID = messages.length
          ? maxBy(messages, (message) => message.id).id
          : 1;

      } else {
        let newMessages = [];

        do {
          newMessages = await this.discord.getMessages({
            $,
            channelId,
            params: {
              after: lastMessageIDs[channelId],
            },
          });

          messages = messages.concat(newMessages);

          lastMessageID = newMessages.length
            ? maxBy(newMessages, (message) => message.id).id
            : lastMessageIDs[channelId];

        } while (newMessages.length);
      }

      // Set the new high water mark for the last message ID
      // for this channel
      lastMessageIDs[channelId] = lastMessageID;

      if (!messages.length) {
        console.log(`No new messages in channel ${channelId}`);
        return;
      }

      console.log(`${messages.length} new messages in channel ${channelId}`);

      // Batched emits do not take advantage of the built-in deduper
      if (this.emitEventsInBatch) {
        const suffixChar =
          messages.length > 1
            ? "s"
            : "";

        this.$emit(messages, {
          summary: `${messages.length} new message${suffixChar}`,
          id: lastMessageID,
        });

      } else {
        messages.forEach((message) => {
          this.$emit(message, {
            summary: message.content,
            id: message.id, // dedupes events based on this ID
          });
        });
      }
    }

    // Set the last message ID for the next run
    this._setLastMessageIDs(lastMessageIDs);
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Discord Bot	`discord`	`app`	This component uses the Discord Bot app.
Guild	`guildId`	`string`	Select a value from the drop down menu.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Channels	`channels`	`string[]`	Select a value from the drop down menu.
Emit messages as a single event	`emitEventsInBatch`	`boolean`	If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream
	`timer`	`$.interface.timer`

Trigger Authentication#

Discord Bot uses API keys for authentication. When you connect your Discord Bot account, Pipedream securely stores the keys so you can easily authenticate to Discord Bot APIs in both code and no-code steps.

This app allows you to use the Discord API using your own Discord bot. If you don't want to use a custom bot, and you just need to use the Discord API, exit this screen and use the Discord app, instead.

If you want to use your own Discord bot, but haven't created one yet, see these instructions or watch this video. You'll need to add this bot to your server(s) to make successful API requests.

Once you've created your bot, you'll find the Bot token within the Bot section of your app. Enter that token below.

About Discord Bot#

Use this app to interact with the Discord API using a bot in your account

Action#

Create or Update Customer on Customer.io

Description:Creates or update a customer. [See the docs here](https://customer.io/docs/api/#apitrackcustomerscustomers_update)

Version:0.2.0

Key:customer_io-create-or-update-customer

View on GitHub

Customer.io Overview#

Customer.io is a versatile automation tool that allows you to harness the power of email, SMS, and push notifications to create personalized customer experiences. With its comprehensive API, Customer.io enables you to track customer interactions, segment audiences, and trigger targeted communications based on user behavior and data. By leveraging Pipedream, you can easily connect Customer.io to various other services and APIs to automate complex workflows, synthesize data, and respond to events in real-time.

Action Code#

import app from "../../customer_io.app.mjs";

export default {
  key: "customer_io-create-or-update-customer",
  name: "Create or Update Customer",
  description: "Creates or update a customer. [See the docs here](https://customer.io/docs/api/#apitrackcustomerscustomers_update)",
  version: "0.2.0",
  type: "action",
  props: {
    app,
    customerId: {
      propDefinition: [
        app,
        "customerId",
      ],
    },
    email: {
      label: "Email",
      type: "string",
      description: "The unique identifier for the customer.",
    },
    created_at: {
      type: "string",
      label: "Created At",
      description: "The UNIX timestamp from when the user was created in your system.",
      optional: true,
    },
    attributes: {
      type: "object",
      label: "Attributes",
      description: "Custom attributes to define the customer.",
      optional: true,
    },
  },
  async run({ $ }) {
    await this.app.createOrUpdateCustomer(this.customerId, {
      email: this.email,
      created_at: this.created_at,
      ...this.attributes,
    }, $);
    $.export("$summary", "Successfully created/updated customer");
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Customer.io	`app`	`app`	This component uses the Customer.io app.
Customer ID	`customerId`	`string`	The unique identifier for the customer.
Email	`email`	`string`	The unique identifier for the customer.
Created At	`created_at`	`string`	The UNIX timestamp from when the user was created in your system.
Attributes	`attributes`	`object`	Custom attributes to define the customer.

Action Authentication#

Customer.io uses API keys for authentication. When you connect your Customer.io account, Pipedream securely stores the keys so you can easily authenticate to Customer.io APIs in both code and no-code steps.

To connect your Customer.io account to Pipedream, sign in to your Customer.io account and navigate to Data & Integrations > Integrations > API, then copy your site_id and api_key fields and paste them below.

About Customer.io#

Send Automated Messages. Deliver Results.

More Ways to Connect Customer.io + Discord Bot#

Other Popular Integrations#

Send Event To Customer io with Customer.io API on New Message in Channel from Discord Bot API

Discord Bot + Customer.io

Create or Update Customer with Customer.io API on New Message in Channel from Discord Bot API

Pipedream makes it easy to connect APIs for Customer.io, Discord Bot and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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