← Telegram Bot + Customer.io integrations

Create or Update Customer with Customer.io API on New Message Updates (Instant) from Telegram Bot API

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New Message Updates (Instant) from the Telegram Bot API
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Create or Update Customer with the Customer.io API
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Getting Started

This integration creates a workflow with a Telegram Bot trigger and Customer.io action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message Updates (Instant) trigger
    1. Connect your Telegram Bot account
  3. Configure the Create or Update Customer action
    1. Connect your Customer.io account
    2. Configure Customer ID
    3. Configure Email
    4. Optional- Configure Created At
    5. Optional- Configure Attributes
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, open source components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a Telegram message is created or updated.
Version:0.1.3
Key:telegram_bot_api-message-updates

Telegram Bot Overview

With the Telegram Bot API, you can build bots that perform a variety of tasks,
including:

  • Sending and receiving messages
  • Social networking
  • Content management
  • File sharing
  • Location sharing
  • Bot administration
  • And more!

Trigger Code

import base from "../common/webhooks.mjs";

export default {
  ...base,
  key: "telegram_bot_api-message-updates",
  name: "New Message Updates (Instant)",
  description: "Emit new event each time a Telegram message is created or updated.",
  version: "0.1.3",
  type: "source",
  dedupe: "unique",
  methods: {
    ...base.methods,
    getMeta(event, message) {
      return {
        id: event.update_id,
        summary: message.text,
        ts: new Date(message.edit_date ?? message.date),
      };
    },
    getEventTypes() {
      return [
        "message",
        "edited_message",
      ];
    },
    processEvent(event) {
      const message = event.edited_message ?? event.message;
      this.$emit(event, this.getMeta(event, message));
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Telegram BottelegramBotApiappThis component uses the Telegram Bot app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between component invocations.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.

Trigger Authentication

Telegram Bot uses API keys for authentication. When you connect your Telegram Bot account, Pipedream securely stores the keys so you can easily authenticate to Telegram Bot APIs in both code and no-code steps.

To use the Telegram Bot API, you must first create a new bot by chatting with the BotFather.


Telegram Bot how to

After you create your bot, copy the bot token and add it below.

About Telegram Bot

Telegram is a cloud-based instant messaging and voice over IP service

Action

Description:Creates or update a customer. [See the docs here](https://customer.io/docs/api/#apitrackcustomerscustomers_update)
Version:0.2.0
Key:customer_io-create-or-update-customer

Customer.io Overview

With the Customer.io API, you can build a variety of applications and
integrations to help you better engage with your customers. Some examples of
what you can build include:

  • A customer facing application that displays customer information and account
    activity
  • An integration with your CRM system to keep customer data up-to-date
  • A system to segment your customers and send them targeted messages
  • An application to trigger events based on customer behavior
  • A tool to track customer churn and identify at-risk customers

Action Code

import app from "../../customer_io.app.mjs";

export default {
  key: "customer_io-create-or-update-customer",
  name: "Create or Update Customer",
  description: "Creates or update a customer. [See the docs here](https://customer.io/docs/api/#apitrackcustomerscustomers_update)",
  version: "0.2.0",
  type: "action",
  props: {
    app,
    customerId: {
      propDefinition: [
        app,
        "customerId",
      ],
    },
    email: {
      label: "Email",
      type: "string",
      description: "The unique identifier for the customer.",
    },
    created_at: {
      type: "string",
      label: "Created At",
      description: "The UNIX timestamp from when the user was created in your system.",
      optional: true,
    },
    attributes: {
      type: "object",
      label: "Attributes",
      description: "Custom attributes to define the customer.",
      optional: true,
    },
  },
  async run({ $ }) {
    await this.app.createOrUpdateCustomer(this.customerId, {
      email: this.email,
      created_at: this.created_at,
      ...this.attributes,
    }, $);
    $.export("$summary", "Successfully created/updated customer");
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Customer.ioappappThis component uses the Customer.io app.
Customer IDcustomerIdstring

The unique identifier for the customer.

Emailemailstring

The unique identifier for the customer.

Created Atcreated_atstring

The UNIX timestamp from when the user was created in your system.

Attributesattributesobject

Custom attributes to define the customer.

Action Authentication

Customer.io uses API keys for authentication. When you connect your Customer.io account, Pipedream securely stores the keys so you can easily authenticate to Customer.io APIs in both code and no-code steps.

To connect your Customer.io account to Pipedream, sign in to your Customer.io account and navigate to Data & Integrations > Integrations > API, then copy your site_id and api_key fields and paste them below.

About Customer.io

Send Automated Messages. Deliver Results.

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