Create Multiple Records with Airtable API on New Transcript Created from Twilio API

Pipedream makes it easy to connect APIs for Airtable, Twilio and 2,500+ other apps remarkably fast.

Trigger workflow on

New Transcript Created from the Twilio API

Next, do this

Create Multiple Records with the Airtable API

No credit card required

▶

Watch us build a workflow

8 min

Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Getting Started#

This integration creates a workflow with a Twilio trigger and Airtable action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Transcript Created trigger
1. Connect your Twilio account
2. Configure Polling schedule
3. Optional- Configure Include Transcript Text?
Configure the Create Multiple Records action
1. Connect your Airtable account
2. Select a Base
3. Configure warningAlert
4. Select a Table
5. Configure Records
6. Configure customExpressionInfo
7. Optional- Configure Typecast
8. Optional- Configure Return Fields By ID
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Transcript Created on Twilio

Description:Emit new event when a new call transcript is created

Version:0.0.2

Key:twilio-new-transcript-created

View on GitHub

Twilio Overview#

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Trigger Code#

import common from "../common/common-polling.mjs";

export default {
  ...common,
  key: "twilio-new-transcript-created",
  name: "New Transcript Created",
  description: "Emit new event when a new call transcript is created",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    includeTranscriptText: {
      propDefinition: [
        common.props.twilio,
        "includeTranscriptText",
      ],
    },
  },
  methods: {
    ...common.methods,
    async listResults(...args) {
      const results = await this.twilio.listTranscripts(...args);
      if (!this.includeTranscriptText) {
        return results;
      }
      const transcripts = [];
      for (const result of results) {
        const {
          sentences, transcript,
        } = await this.twilio.getSentences(result.sid);
        transcripts.push({
          ...result,
          sentences,
          transcript,
        });
      }
      return transcripts;
    },
    generateMeta(transcript) {
      const {
        sid: id,
        dateCreated,
      } = transcript;
      return {
        id,
        summary: `New transcript ${id}`,
        ts: Date.parse(dateCreated),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Twilio	`twilio`	`app`	This component uses the Twilio app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling schedule	`timer`	`$.interface.timer`	Pipedream polls Twilio for events on this schedule.
Include Transcript Text?	`includeTranscriptText`	`boolean`	Set to `true` to include the transcript sentences in the response

Trigger Authentication#

Twilio uses API keys for authentication. When you connect your Twilio account, Pipedream securely stores the keys so you can easily authenticate to Twilio APIs in both code and no-code steps.

To connect your Twilio account to Pipedream,

API Key and API Key SID

First, create an API key in Twilio

There are three types of keys: Main, Standard, and Restricted. You'll need a Main key to interact with certain API endpoints, like /Accounts.
If you don't need to interact with those endpoints, you can use a Standard or Restricted key.

After creating your key, you'll see fields for Sid and Secret. Enter those in the fields below.

Account SID and Auth Token

Visit your Twilio Dashboard. You'll see your Account SID and Auth Token under Account info.

About Twilio#

Twilio is a cloud communications platform for building SMS, Voice & Messaging applications on an API built for global scale.

Action#

Create Multiple Records on Airtable

Description:Create one or more records in a table in a single operation with an array. [See the documentation](https://airtable.com/developers/web/api/create-records)

Version:0.0.11

Key:airtable_oauth-create-multiple-records

View on GitHub

Airtable Overview#

Airtable (OAuth) API on Pipedream allows you to manipulate and leverage your Airtable data in a myriad of powerful ways. Sync data between Airtable and other apps, trigger workflows on updates, or process bulk data operations asynchronously. By using Airtable's structured databases with Pipedream's serverless platform, you can craft custom automation solutions, integrate with other services seamlessly, and streamline complex data processes.

Action Code#

import chunk from "lodash.chunk";
import airtable from "../../airtable_oauth.app.mjs";
import common from "../common/common.mjs";
import { ConfigurationError } from "@pipedream/platform";

const BATCH_SIZE = 10; // The Airtable API allows us to update up to 10 rows per request.

export default {
  key: "airtable_oauth-create-multiple-records",
  name: "Create Multiple Records",
  description: "Create one or more records in a table in a single operation with an array. [See the documentation](https://airtable.com/developers/web/api/create-records)",
  version: "0.0.11",
  type: "action",
  props: {
    ...common.props,
    records: {
      propDefinition: [
        airtable,
        "records",
      ],
    },
    customExpressionInfo: {
      type: "alert",
      alertType: "info",
      content: `You can use a custom expression that evaluates to an object for each entry in the array, e.g. \`{{ { "foo": "bar", "id": 123 } }}\`.
\\
You can also reference an object exported by a previous step, e.g. \`{{steps.foo.$return_value}}\`.
\\
If desired, you can use a custom expression in the same fashion for the entire array instead of providing individual values.`,
    },
    typecast: {
      propDefinition: [
        airtable,
        "typecast",
      ],
    },
    returnFieldsByFieldId: {
      propDefinition: [
        airtable,
        "returnFieldsByFieldId",
      ],
    },
  },
  async run({ $ }) {
    const baseId = this.baseId?.value ?? this.baseId;
    const tableId = this.tableId?.value ?? this.tableId;

    let data = this.records;
    if (!Array.isArray(data)) {
      data = JSON.parse(data);
    }
    data = data.map((fields, index) => {
      if (typeof fields === "string") {
        try {
          fields = JSON.parse(fields);
        } catch (err) {
          throw new ConfigurationError(`Error parsing record (index ${index}) as JSON: ${err.message}`);
        }
      }
      return {
        fields,
      };
    });
    if (!data.length) {
      throw new Error("No Airtable record data passed to step. Please pass at least one record");
    }

    const responses = [];
    for (const c of chunk(data, BATCH_SIZE)) {
      try {
        const records = await this.airtable.createRecord({
          baseId,
          tableId,
          data: c,
          opts: {
            typecast: this.typecast,
            returnFieldsByFieldId: this.returnFieldsByFieldId,
          },
        });
        responses.push(...records);
      } catch (err) {
        this.airtable.throwFormattedError(err);
      }
    }

    const l = responses.length;
    $.export("$summary", `Added ${l} record${l === 1
      ? ""
      : "s"} to ${this.baseId?.label || baseId}: [${this.tableId?.label || tableId}](https://airtable.com/${baseId}/${tableId})`);

    return responses;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Airtable	`airtable`	`app`	This component uses the Airtable app.
Base	`baseId`	`string`	Select a value from the drop down menu.
Table	`tableId`	`string`	Select a value from the drop down menu.
Records	`records`	`string[]`	Each item in the array should be an object in JSON format, representing a new record. The keys are the column names and the corresponding values are the data to insert.
Typecast	`typecast`	`boolean`	The Airtable API will perform best-effort automatic data conversion from string values if the typecast parameter is `True`. This is disabled by default to ensure data integrity, but it may be helpful for integrating with 3rd party data sources.
Return Fields By ID	`returnFieldsByFieldId`	`boolean`	If set to `true`, the returned field objects will have the field ID as the key, instead of the field name.

Action Authentication#

Airtable uses OAuth authentication. When you connect your Airtable account, Pipedream will open a popup window where you can sign into Airtable and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Airtable API.

Pipedream requests the following authorization scopes when you connect your account:

data.records:readdata.records:writedata.recordComments:readdata.recordComments:writeschema.bases:readschema.bases:writewebhook:manageuser.email:read

About Airtable#

Airtable is a low-code platform to build next-gen apps. Move beyond rigid tools, operationalize your critical data, and reimagine workflows with AI.

More Ways to Connect Airtable + Twilio#

Other Popular Integrations#

Create Field with Airtable API on New Call (Instant) from Twilio API

Twilio + Airtable