← PagerDuty + Airtable integrations

Create Multiple Records with Airtable API on New On-Call Rotation from PagerDuty API

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New On-Call Rotation from the PagerDuty API
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Create Multiple Records with the Airtable API
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Getting Started

This integration creates a workflow with a PagerDuty trigger and Airtable action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New On-Call Rotation trigger
    1. Connect your PagerDuty account
    2. Optional- Select one or more Escalation Policies
    3. Configure Interval to poll for new rotations
  3. Configure the Create Multiple Records action
    1. Connect your Airtable account
    2. Select a Base
    3. Select a Table
    4. Configure Records
    5. Configure Typecast
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, open source components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a new user rotates onto an on-call rotation
Version:0.0.2
Key:pagerduty-new-on-call-rotation

Trigger Code

import differenceBy from "lodash.differenceby";
import pagerduty from "../../pagerduty.app.mjs";
import common from "../common.mjs";

export default {
  ...common,
  key: "pagerduty-new-on-call-rotation",
  name: "New On-Call Rotation",
  version: "0.0.2",
  description: "Emit new event each time a new user rotates onto an on-call rotation",
  props: {
    ...common.props,
    pagerduty,
    db: "$.service.db",
    escalationPoliciesIds: {
      type: "string[]",
      label: "Escalation Policies",
      description: "To filter your on-call rotations to specific escalation policies, select them here. **To listen for rotations across all escalation policies, leave this blank**.",
      propDefinition: [
        pagerduty,
        "escalationPolicyId",
      ],
    },
    timer: {
      type: "$.interface.timer",
      label: "Interval to poll for new rotations",
      description:
        "The PagerDuty API doesn't support webhook notifications for on-call rotations, so we must poll the API to check for these changes. Change this interval according to your needs.",
      default: {
        intervalSeconds: 60 * 15,
      },
    },
  },
  async run() {
    // If the user didn't watch specific escalation policies,
    // iterate through all of the policies on the account
    const escalationPoliciesIds =
      this.escalationPoliciesIds?.length
        ? this.escalationPoliciesIds
        : await this.pagerduty.listEscalationPoliciesIds();

    // Since we can watch multiple escalation policies for rotations, we must
    // keep track of the last users who were on-call for a given policy.
    const oncallUsersByEscalationPolicy = this.getOncallUsersByEscalationPolicy() || {};

    for (const escalationPolicyId of escalationPoliciesIds) {
      // Multiple users can technically be on-call at the same time if the account
      // has multiple schedules attached to an escalation policy, so we must watch
      // for any new users in the list of on-call users who were not in the list of
      // users previously on-call. See
      // https://community.pagerduty.com/forum/t/how-do-i-add-more-than-one-person-on-call-for-a-schedule/751
      const oncallUsers = await this.pagerduty.listOncallUsers({
        params: {
          escalation_policy_ids: [
            escalationPolicyId,
          ],
        },
      });
      const previousUsersOncall = oncallUsersByEscalationPolicy[escalationPolicyId] || [];

      // Retrieve the list of users who were previously not on-call,
      // but now entered the rotation
      const newOncallUsers = differenceBy(
        oncallUsers,
        previousUsersOncall,
        "id",
      );

      oncallUsersByEscalationPolicy[escalationPolicyId] = oncallUsers;

      if (!newOncallUsers.length) {
        console.log(`No change to on-call users for escalation policy ${escalationPolicyId}`);
        continue;
      }

      // Include escalation policy metadata in emit
      const escalationPolicy =
        await this.pagerduty.getEscalationPolicy({
          escalationPolicyId,
        });

      newOncallUsers.forEach((user) => {
        this.$emit({
          user,
          escalationPolicy,
        }, {
          summary: `${user.summary} is now on-call for escalation policy ${escalationPolicy.name}`,
        });
      });
    }

    // Persist the new set of on-call users for the next run
    this.setOncallUsersByEscalationPolicy(oncallUsersByEscalationPolicy);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
PagerDutypagerdutyappThis component uses the PagerDuty app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between component invocations.
Escalation PoliciesescalationPoliciesIdsstring[]Select a value from the drop down menu.
Interval to poll for new rotationstimer$.interface.timer

The PagerDuty API doesn't support webhook notifications for on-call rotations, so we must poll the API to check for these changes. Change this interval according to your needs.

Trigger Authentication

PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

About PagerDuty

Real-Time Operations and Incident Response

Action

Description:Create one or more records in a table by passing an array of objects containing field names and values as key/value pairs.
Version:0.2.0
Key:airtable-create-multiple-records

Airtable Overview

Using the Airtable API, you can build applications that can:

  • Create and manage databases
  • Add, update, and delete records
  • Search for records
  • Sort and filter records
  • Display records in a variety of ways
  • Import and export data

Action Code

import chunk from "lodash.chunk";
import airtable from "../../airtable.app.mjs";
import common from "../common.mjs";

const BATCH_SIZE = 10; // The Airtable API allows us to update up to 10 rows per request.

export default {
  key: "airtable-create-multiple-records",
  name: "Create Multiple Records",
  description: "Create one or more records in a table by passing an array of objects containing field names and values as key/value pairs.",
  version: "0.2.0",
  type: "action",
  props: {
    ...common.props,
    records: {
      propDefinition: [
        airtable,
        "records",
      ],
    },
    typecast: {
      propDefinition: [
        airtable,
        "typecast",
      ],
    },
  },
  async run({ $ }) {
    const baseId = this.baseId?.value ?? this.baseId;
    const tableId = this.tableId?.value ?? this.tableId;

    const table = this.airtable.base(baseId)(tableId);

    let data = this.records;
    if (!Array.isArray(data)) {
      data = JSON.parse(data);
    }
    data = data.map((fields) => ({
      fields,
    }));
    if (!data.length) {
      throw new Error("No Airtable record data passed to step. Please pass at least one record");
    }

    const params = {
      typecast: this.typecast,
    };

    const responses = [];
    for (const c of chunk(data, BATCH_SIZE)) {
      try {
        responses.push(...(await table.create(c, params)));
      } catch (err) {
        this.airtable.throwFormattedError(err);
      }
    }

    const l = responses.length;
    $.export("$summary", `Added ${l} record${l === 1
      ? ""
      : "s"} to ${this.baseId?.label || baseId}: [${this.tableId?.label || tableId}](https://airtable.com/${baseId}/${tableId})`);

    return responses;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
AirtableairtableappThis component uses the Airtable app.
BasebaseIdstringSelect a value from the drop down menu.
TabletableIdstringSelect a value from the drop down menu.
Recordsrecordsstring

Provide an array of objects. Each object should represent a new record with the column name as the key and the data to insert as the corresponding value (e.g., passing [{"foo":"bar","id":123},{"foo":"baz","id":456}] will create two records and with values added to the fields foo and id). The most common pattern is to reference an array of objects exported by a previous step (e.g., {{steps.foo.$return_value}}). You may also enter or construct a string that will JSON.parse() to an array of objects.

Typecasttypecastboolean

The Airtable API will perform best-effort automatic data conversion from string values if the typecast parameter is True. Automatic conversion is disabled by default to ensure data integrity, but it may be helpful for integrating with 3rd party data sources.

Action Authentication

Airtable uses API keys for authentication. When you connect your Airtable account, Pipedream securely stores the keys so you can easily authenticate to Airtable APIs in both code and no-code steps.

Visit your account settings, copy your API key, and enter it below. If you only need to read data from Airtable, and not modify it, you can generate a read-only API key.


get airtable api key

About Airtable

Looks like a spreadsheet, acts like a database.

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