← Salesforce + Cisco Webex integrations

Create Message with Cisco Webex API on New Record (Instant, of Selectable Type) from Salesforce API

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New Record (Instant, of Selectable Type) from the Salesforce API
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Create Message with the Cisco Webex API
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Getting Started

This integration creates a workflow with a Salesforce trigger and Cisco Webex action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Record (Instant, of Selectable Type) trigger
    1. Connect your Salesforce account
    2. Configure timer
    3. Select a Object Type
    4. Optional- Select one or more Fields to Obtain
  3. Configure the Create Message action
    1. Connect your Cisco Webex account
    2. Configure Text
    3. Optional- Configure Markdown
    4. Optional- Configure Person ID
    5. Optional- Configure To Person Email
    6. Optional- Select a Room ID
    7. Optional- Select a Parent ID
    8. Optional- Configure File
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a record of the selected object type is created. [See the documentation](https://sforce.co/3yPSJZy)
Version:0.2.0
Key:salesforce_rest_api-new-record-instant

Salesforce Overview

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Trigger Code

import startCase from "lodash/startCase.js";
import common from "../common.mjs";

export default {
  ...common,
  type: "source",
  name: "New Record (Instant, of Selectable Type)",
  key: "salesforce_rest_api-new-record-instant",
  description: "Emit new event when a record of the selected object type is created. [See the documentation](https://sforce.co/3yPSJZy)",
  version: "0.2.0",
  props: {
    ...common.props,
    fieldsToObtain: {
      propDefinition: [
        common.props.salesforce,
        "fieldsToObtain",
        (c) => ({
          objType: c.objectType,
        }),
      ],
      optional: true,
      description: "Select the field(s) to be retrieved for the records. Only applicable if the source is running on a timer. If running on a webhook, or if not specified, all fields will be retrieved.",
    },
  },
  hooks: {
    ...common.hooks,
    async deploy() {
      const objectType = this.objectType;
      const nameField = await this.salesforce.getNameFieldForObjectType(objectType);
      this.setNameField(nameField);

      // emit historical events
      const { recentItems } = await this.salesforce.listSObjectTypeIds(objectType);
      const ids = recentItems.map((item) => item.Id);
      for (const id of ids.slice(-25)) {
        const object = await this.salesforce.getSObject(objectType, id);
        const event = {
          body: {
            "New": object,
            "UserId": id,
          },
        };
        this.processWebhookEvent(event);
      }
    },
  },
  methods: {
    ...common.methods,
    generateTimerMeta(item, fieldName) {
      const { objectType } = this;
      const {
        CreatedDate: createdDate,
        [fieldName]: name,
        Id: id,
      } = item;
      const entityType = startCase(objectType);
      const summary = `New ${entityType} created: ${name ?? id}`;
      const ts = Date.parse(createdDate);
      return {
        id,
        summary,
        ts,
      };
    },
    generateWebhookMeta(data) {
      const nameField = this.getNameField();
      const { New: newObject } = data.body;
      const {
        CreatedDate: createdDate,
        Id: id,
        [nameField]: name,
      } = newObject;
      const entityType = startCase(this.objectType).toLowerCase();
      const summary = `New ${entityType} created: ${name ?? id}`;
      const ts = Date.parse(createdDate);
      return {
        id,
        summary,
        ts,
      };
    },
    getEventType() {
      return "new";
    },
    async processTimerEvent(eventData) {
      const {
        paginate,
        objectType,
        setLatestDateCovered,
        getObjectTypeColumns,
        getNameField,
        generateTimerMeta,
        $emit: emit,
      } = this;

      const {
        startTimestamp,
        endTimestamp,
      } = eventData;

      const fieldName = getNameField();
      const columns = getObjectTypeColumns();

      const events = await paginate({
        objectType,
        startTimestamp,
        endTimestamp,
        columns,
      });

      const [
        latestEvent,
      ] = events;

      if (latestEvent?.CreatedDate) {
        const latestDateCovered = new Date(latestEvent.CreatedDate);
        latestDateCovered.setSeconds(0);
        setLatestDateCovered(latestDateCovered.toISOString());
      }

      Array.from(events)
        .reverse()
        .forEach((item) => {
          const meta = generateTimerMeta(item, fieldName);
          emit(item, meta);
        });
    },
    async timerActivateHook() {
      const {
        objectType,
        getObjectTypeDescription,
        setObjectTypeColumns,
      } = this;

      let columns = this.fieldsToObtain;
      if (!columns?.length) {
        const { fields } = await getObjectTypeDescription(objectType);
        columns = fields.map(({ name }) => name);
      }

      setObjectTypeColumns(columns);
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
SalesforcesalesforceappThis component uses the Salesforce app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
timer$.interface.timer

The timer is only used as a fallback if instant event delivery (webhook) is not available.

Object TypeobjectTypestringSelect a value from the drop down menu.
Fields to ObtainfieldsToObtainstring[]Select a value from the drop down menu.

Trigger Authentication

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce

Web services API for interacting with Salesforce

Action

Description:Post a plain text or [rich text](https://developer.webex.com/docs/basics#formatting-messages) message, and optionally, a [file attachment](https://developer.webex.com/docs/basics#message-attachments), to a room. [See the docs here](https://developer.webex.com/docs/api/v1/messages/create-a-message)
Version:0.1.0
Key:cisco_webex-create-message

Cisco Webex Overview

The Cisco Webex API allows developers to integrate their applications with Cisco's robust collaboration tools, creating a workflow of communication within teams and automating various aspects of the meeting lifecycle, from scheduling to follow-up actions. With this API, you can streamline meeting setups, fetch detailed information about participants and meetings, send messages to spaces (rooms), and manage your Webex resources programmatically. Leveraging Pipedream's capabilities, you can connect these features with other apps to automate complex tasks, analyze meeting data, enhance productivity, and maintain a well-organized communication ecosystem.

Action Code

import ciscoWebex from "../../cisco_webex.app.mjs";

export default {
  key: "cisco_webex-create-message",
  name: "Create Message",
  description: "Post a plain text or [rich text](https://developer.webex.com/docs/basics#formatting-messages) message, and optionally, a [file attachment](https://developer.webex.com/docs/basics#message-attachments), to a room. [See the docs here](https://developer.webex.com/docs/api/v1/messages/create-a-message)",
  type: "action",
  version: "0.1.0",
  props: {
    ciscoWebex,
    text: {
      type: "string",
      label: "Text",
      description: "The message, in plain text. If markdown is specified this parameter may be optionally used to provide alternate text for UI clients that do not support rich text. The maximum message length is 7439 bytes.",
    },
    markdown: {
      type: "string",
      label: "Markdown",
      description: "The message, in Markdown format. The maximum message length is 7439 bytes.",
      optional: true,
    },
    toPersonId: {
      propDefinition: [
        ciscoWebex,
        "personId",
      ],
      optional: true,
    },
    toPersonEmail: {
      type: "string",
      label: "To Person Email",
      description: "The email address of the recipient when sending a private 1:1 message.",
      optional: true,
    },
    roomId: {
      optional: true,
      propDefinition: [
        ciscoWebex,
        "roomId",
      ],
    },
    parentId: {
      optional: true,
      propDefinition: [
        ciscoWebex,
        "messageId",
        ({ roomId }) => ({
          roomId,
        }),
      ],
    },
    file: {
      type: "string",
      label: "File",
      description: "The public URL to a binary file to be posted into the room. (E.g. `http://www.example.com/images/media.png`)",
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      roomId,
      parentId,
      toPersonId,
      toPersonEmail,
      text,
      markdown,
      file,
    } = this;

    const files = file && [
      file,
    ] || undefined;

    const response =
      await this.ciscoWebex.createMessage({
        data: {
          roomId,
          parentId,
          toPersonId,
          toPersonEmail,
          text,
          markdown,
          files,
        },
      });

    $.export("$summary", `Successfully posted message with ID ${response.id}`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Cisco WebexciscoWebexappThis component uses the Cisco Webex app.
Texttextstring

The message, in plain text. If markdown is specified this parameter may be optionally used to provide alternate text for UI clients that do not support rich text. The maximum message length is 7439 bytes.

Markdownmarkdownstring

The message, in Markdown format. The maximum message length is 7439 bytes.

Person IDtoPersonIdstring

The person ID of the recipient when sending a private 1:1 message.

To Person EmailtoPersonEmailstring

The email address of the recipient when sending a private 1:1 message.

Room IDroomIdstringSelect a value from the drop down menu.
Parent IDparentIdstringSelect a value from the drop down menu.
Filefilestring

The public URL to a binary file to be posted into the room. (E.g. http://www.example.com/images/media.png)

Action Authentication

Cisco Webex uses OAuth authentication. When you connect your Cisco Webex account, Pipedream will open a popup window where you can sign into Cisco Webex and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Cisco Webex API.

Pipedream requests the following authorization scopes when you connect your account:

spark:allspark-admin:people_readspark-admin:people_writespark:devices_readspark:devices_write

About Cisco Webex

Video conferencing, online meetings, screen share, and webinars

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