← Jotform + OneDesk integrations

Create Item with OneDesk API on New Submission (Instant) from Jotform API

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Trigger workflow on
New Submission (Instant) from the Jotform API
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Create Item with the OneDesk API
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Getting Started

This integration creates a workflow with a Jotform trigger and OneDesk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Submission (Instant) trigger
    1. Connect your Jotform account
    2. Select a Form
    3. Optional- Configure Encrypted
  3. Configure the Create Item action
    1. Connect your OneDesk account
    2. Select a Item Type
    3. Configure Name
    4. Optional- Configure Description
    5. Optional- Select a Space ID
    6. Optional- Select a Priority
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a form is submitted
Version:0.1.2
Key:jotform-new-submission

Jotform Overview

Using the Jotform API, you can easily add forms to your website or application.
You can also use the Jotform API to manage your form submissions, gather
insights from your form data, and more.

Here are some examples of what you can build using the Jotform API:

  • A contact form for your website
  • A survey form to collect data from your users
  • A registration form for your events or courses
  • A payment form for your products or services
  • A lead capture form to collect leads from your website visitors

Trigger Code

import jotform from "../../jotform.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "jotform-new-submission",
  name: "New Submission (Instant)",
  description: "Emit new event when a form is submitted",
  version: "0.1.2",
  type: "source",
  dedupe: "unique",
  props: {
    jotform,
    http: "$.interface.http",
    formId: {
      propDefinition: [
        jotform,
        "formId",
      ],
    },
    encrypted: {
      propDefinition: [
        jotform,
        "encrypted",
      ],
      reloadProps: true,
    },
  },
  async additionalProps() {
    const props = {};
    if (this.encrypted) {
      props.privateKey = jotform.propDefinitions.privateKey;
    }
    return props;
  },
  hooks: {
    async deploy() {
      const { content: form } = await this.jotform.getForm(this.formId);
      const { content: submissions } = await this.jotform.getFormSubmissions({
        formId: this.formId,
        params: {
          limit: 25,
          orderby: "created_at",
        },
      });
      for (let submission of submissions.reverse()) {
        if (this.encrypted) {
          submission = this.jotform.decryptSubmission(submission, this.privateKey);
        }
        const meta = {
          id: submission.id,
          summary: form.title,
          ts: Date.now(),
        };
        this.$emit(submission, meta);
      }
    },
    async activate() {
      return (await this.jotform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
      }));
    },
    async deactivate() {
      return (await this.jotform.deleteHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
      }));
    },
  },
  async run(event) {
    const { body } = event;
    let { content: submission } = await this.jotform.getFormSubmission({
      submissionId: body.submissionID,
    });

    // insert answers from the webhook event
    const rawRequest = JSON.parse(body.rawRequest);
    for (const key of Object.keys(rawRequest)) {
      const regex = /^q(\d+)_/;
      const match = key.match(regex);
      if (match && match[1]) {
        submission.answers[match[1]].answer = rawRequest[key];
      }
    }

    if (this.encrypted) {
      submission = this.jotform.decryptSubmission(submission, this.privateKey);
    }

    this.$emit(submission, {
      summary: body.formTitle || JSON.stringify(body),
      id: body.submissionID,
      ts: Date.now(),
    });
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
JotformjotformappThis component uses the Jotform app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
FormformIdstringSelect a value from the drop down menu.
Encryptedencryptedboolean

Are the form responses encrypted? Set to true to decrypt responses.

Trigger Authentication

Jotform uses API keys for authentication. When you connect your Jotform account, Pipedream securely stores the keys so you can easily authenticate to Jotform APIs in both code and no-code steps.

About Jotform

Jotform enables you to create online forms, collect responses directly in your email, and create fillable PDF forms.

Action

Description:Creates a new item. [See the docs](https://www.onedesk.com/developers/#_create_work_item)
Version:0.0.1
Key:onedesk-create-item

OneDesk Overview

The OneDesk API allows developers to easily access
and integrate several of OneDesk's core services into their own applications.
With the OneDesk API, developers are able to customize and combine multiple
services to create completely unique and versatile applications that their
users can enjoy.

The OneDesk API provides developers access to:

  • Project Management: Create, edit and delete projects and tasks, and
    collaborate with team members
  • Knowledge Management: Create, edit and share documents and FAQs
  • Ideas and Feedback Management: Manage customer feedback and ideas
  • Resource Scheduling: Define resource profiles and calendars for project
    scheduling
  • Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create
powerful and engaging applications that cover a variety of use cases. Here are
some examples of applications you can build with the OneDesk API:

  • Corporate Project Planning App - A mobile and web-based application that
    allows teams to collaborate on planning and organizing projects
  • Knowledge Base App - A web-based application that lets teams store, share and
    update knowledge resources across multiple devices
  • Time Tracking App - A mobile and web-based application that provides detailed
    time tracking, resource scheduling and cost allocation capabilities
  • Customer Support App - A web-based application that uses knowledge management
    and feedback management capabilities to manage customer interactions and
    inquiries quickly and easily
  • Collaboration App - A mobile and web-based application that allows teams to
    easily collaborate with each other on multiple projects and tasks

Action Code

import onedesk from "../../onedesk.app.mjs";

export default {
  key: "onedesk-create-item",
  name: "Create Item",
  description: "Creates a new item. [See the docs](https://www.onedesk.com/developers/#_create_work_item)",
  version: "0.0.1",
  type: "action",
  props: {
    onedesk,
    type: {
      propDefinition: [
        onedesk,
        "itemType",
      ],
    },
    name: {
      type: "string",
      label: "Name",
      description: "Name of the item",
    },
    description: {
      type: "string",
      label: "Description",
      description: "Description of the item",
      optional: true,
    },
    spaceId: {
      propDefinition: [
        onedesk,
        "spaceId",
      ],
    },
    priority: {
      propDefinition: [
        onedesk,
        "priority",
      ],
    },
  },
  async run({ $ }) {
    const { data } = await this.onedesk.createItem({
      data: {
        type: this.type,
        name: this.name,
        description: this.description,
        spaceId: this.spaceId,
        priority: this.priority,
      },
      $,
    });

    $.export("$summary", `Successfully created item with ID ${data.id}.`);

    return data;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
OneDeskonedeskappThis component uses the OneDesk app.
Item TypetypestringSelect a value from the drop down menu.
Namenamestring

Name of the item

Descriptiondescriptionstring

Description of the item

Space IDspaceIdstringSelect a value from the drop down menu.
PrioritypriorityintegerSelect a value from the drop down menu:{ "label": "0 Stars", "value": 0 }{ "label": "1 Star", "value": 20 }{ "label": "2 Stars", "value": 40 }{ "label": "3 Stars", "value": 60 }{ "label": "4 Stars", "value": 80 }{ "label": "5 Stars", "value": 100 }

Action Authentication

OneDesk uses OAuth authentication. When you connect your OneDesk account, Pipedream will open a popup window where you can sign into OneDesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any OneDesk API.

Pipedream requests the following authorization scopes when you connect your account:

About OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

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