← Typeform + OneDesk integrations

Create Item with OneDesk API on New Submission from Typeform API

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Trigger workflow on
New Submission from the Typeform API
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Create Item with the OneDesk API
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Getting Started

This integration creates a workflow with a Typeform trigger and OneDesk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Submission trigger
    1. Connect your Typeform account
    2. Select a Form
  3. Configure the Create Item action
    1. Connect your OneDesk account
    2. Select a Item Type
    3. Configure Name
    4. Optional- Configure Description
    5. Optional- Select a Space ID
    6. Optional- Select a Priority
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new submission
Version:0.0.7
Key:typeform-new-submission

Typeform Overview

With the Typeform API, you can easily create beautiful, interactive forms that
allow people to share their information with you in an engaging way. Here are
some examples of what you can build with the Typeform API:

  • A contact form for your website that allows people to easily get in touch
    with you
  • An order form for your product or service that allows people to place orders
    easily and securely
  • A survey form that allows you to collect data and feedback from people
  • A registration form for your event or conference that allows people to sign
    up easily and securely

Trigger Code

import { createHmac } from "crypto";
import { uuid } from "uuidv4";
import common from "../common/common.mjs";
import constants from "../../constants.mjs";
import utils from "../common/utils.mjs";

const { typeform } = common.props;
const { parseIsoDate } = utils;

export default {
  ...common,
  key: "typeform-new-submission",
  name: "New Submission",
  version: "0.0.7",
  type: "source",
  description: "Emit new submission",
  props: {
    ...common.props,
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    db: "$.service.db",
    formId: {
      propDefinition: [
        typeform,
        "formId",
      ],
    },
  },
  methods: {
    ...common.methods,
    generateSecret() {
      return "" + Math.random();
    },
  },
  hooks: {
    ...common.hooks,
    async activate() {
      const secret = this.generateSecret();
      this._setSecret(secret);

      let tag = this._getTag();
      if (!tag) {
        tag = uuid();
        this._setTag(tag);
      }

      return await this.typeform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        tag,
        secret,
      });
    },
    async deactivate() {
      const tag = this._getTag();

      return await this.typeform.deleteHook({
        formId: this.formId,
        tag,
      });
    },
  },
  async run(event) {
    const {
      body,
      headers,
    } = event;

    const { [constants.TYPEFORM_SIGNATURE]: typeformSignature } = headers;

    if (typeformSignature) {
      const secret = this._getSecret();

      const hmac =
        createHmac(constants.ALGORITHM, secret)
          .update(body)
          .digest(constants.ENCODING);

      const signature = `${constants.ALGORITHM}=${hmac}`;

      if (typeformSignature !== signature) {
        throw new Error("signature mismatch");
      }
    }

    let formResponseString = "";
    const data = Object.assign({}, body.form_response);
    data.form_response_parsed = {};

    for (let i = 0; i < body.form_response.answers.length; i++) {
      const field = body.form_response.definition.fields[i];
      const answer = body.form_response.answers[i];

      let parsedAnswer;
      let value = answer[answer.type];

      if (value.label) {
        parsedAnswer = value.label;

      } else if (value.labels) {
        parsedAnswer = value.labels.join();

      } else if (value.choice) {
        parsedAnswer = value.choice;

      } else if (value.choices) {
        parsedAnswer = value.choices.join();

      } else {
        parsedAnswer = value;
      }

      data.form_response_parsed[field.title] = parsedAnswer;
      formResponseString += `### ${field.title}\n${parsedAnswer}\n`;
    }

    data.form_response_string = formResponseString;
    data.raw_webhook_event = body;

    if (data.landed_at) {
      data.landed_at = parseIsoDate(data.landed_at);
    }

    if (data.submitted_at) {
      data.submitted_at = parseIsoDate(data.submitted_at);
    }

    data.form_title = body.form_response.definition.title;
    delete data.answers;
    delete data.definition;

    this.$emit(data, {
      summary: JSON.stringify(data),
      id: data.token,
    });

    this.http.respond({
      status: 200,
    });
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TypeformtypeformappThis component uses the Typeform app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
FormformIdstringSelect a value from the drop down menu.

Trigger Authentication

Typeform uses OAuth authentication. When you connect your Typeform account, Pipedream will open a popup window where you can sign into Typeform and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Typeform API.

Pipedream requests the following authorization scopes when you connect your account:

offlineaccounts:readforms:writeforms:readimages:writeimages:readthemes:writethemes:readresponses:readresponses:writewebhooks:readwebhooks:writeworkspaces:readworkspaces:write

About Typeform

People-Friendly Forms and Surveys

Action

Description:Creates a new item. [See the docs](https://www.onedesk.com/developers/#_create_work_item)
Version:0.0.1
Key:onedesk-create-item

OneDesk Overview

The OneDesk API allows developers to easily access
and integrate several of OneDesk's core services into their own applications.
With the OneDesk API, developers are able to customize and combine multiple
services to create completely unique and versatile applications that their
users can enjoy.

The OneDesk API provides developers access to:

  • Project Management: Create, edit and delete projects and tasks, and
    collaborate with team members
  • Knowledge Management: Create, edit and share documents and FAQs
  • Ideas and Feedback Management: Manage customer feedback and ideas
  • Resource Scheduling: Define resource profiles and calendars for project
    scheduling
  • Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create
powerful and engaging applications that cover a variety of use cases. Here are
some examples of applications you can build with the OneDesk API:

  • Corporate Project Planning App - A mobile and web-based application that
    allows teams to collaborate on planning and organizing projects
  • Knowledge Base App - A web-based application that lets teams store, share and
    update knowledge resources across multiple devices
  • Time Tracking App - A mobile and web-based application that provides detailed
    time tracking, resource scheduling and cost allocation capabilities
  • Customer Support App - A web-based application that uses knowledge management
    and feedback management capabilities to manage customer interactions and
    inquiries quickly and easily
  • Collaboration App - A mobile and web-based application that allows teams to
    easily collaborate with each other on multiple projects and tasks

Action Code

import onedesk from "../../onedesk.app.mjs";

export default {
  key: "onedesk-create-item",
  name: "Create Item",
  description: "Creates a new item. [See the docs](https://www.onedesk.com/developers/#_create_work_item)",
  version: "0.0.1",
  type: "action",
  props: {
    onedesk,
    type: {
      propDefinition: [
        onedesk,
        "itemType",
      ],
    },
    name: {
      type: "string",
      label: "Name",
      description: "Name of the item",
    },
    description: {
      type: "string",
      label: "Description",
      description: "Description of the item",
      optional: true,
    },
    spaceId: {
      propDefinition: [
        onedesk,
        "spaceId",
      ],
    },
    priority: {
      propDefinition: [
        onedesk,
        "priority",
      ],
    },
  },
  async run({ $ }) {
    const { data } = await this.onedesk.createItem({
      data: {
        type: this.type,
        name: this.name,
        description: this.description,
        spaceId: this.spaceId,
        priority: this.priority,
      },
      $,
    });

    $.export("$summary", `Successfully created item with ID ${data.id}.`);

    return data;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
OneDeskonedeskappThis component uses the OneDesk app.
Item TypetypestringSelect a value from the drop down menu.
Namenamestring

Name of the item

Descriptiondescriptionstring

Description of the item

Space IDspaceIdstringSelect a value from the drop down menu.
PrioritypriorityintegerSelect a value from the drop down menu:{ "label": "0 Stars", "value": 0 }{ "label": "1 Star", "value": 20 }{ "label": "2 Stars", "value": 40 }{ "label": "3 Stars", "value": 60 }{ "label": "4 Stars", "value": 80 }{ "label": "5 Stars", "value": 100 }

Action Authentication

OneDesk uses OAuth authentication. When you connect your OneDesk account, Pipedream will open a popup window where you can sign into OneDesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any OneDesk API.

Pipedream requests the following authorization scopes when you connect your account:

About OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

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