← PagerDuty + GitHub integrations

Create Issue with GitHub API on New On-Call Rotation from PagerDuty API

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New On-Call Rotation from the PagerDuty API
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Create Issue with the GitHub API
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Getting Started

This integration creates a workflow with a PagerDuty trigger and GitHub action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New On-Call Rotation trigger
    1. Connect your PagerDuty account
    2. Optional- Select one or more Escalation Policies
    3. Configure Interval to poll for new rotations
  3. Configure the Create Issue action
    1. Connect your GitHub account
    2. Select a Repository
    3. Configure Title
    4. Optional- Configure Body
    5. Optional- Select one or more Labels
    6. Optional- Select one or more Assignees
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a new user rotates onto an on-call rotation
Version:0.1.1
Key:pagerduty-new-oncall-rotation

PagerDuty Overview

The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.

Trigger Code

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import differenceBy from "lodash.differenceby";
import pagerduty from "../../pagerduty.app.mjs";
import common from "../common.mjs";

export default {
  ...common,
  key: "pagerduty-new-oncall-rotation",
  name: "New On-Call Rotation",
  version: "0.1.1",
  description: "Emit new event each time a new user rotates onto an on-call rotation",
  type: "source",
  props: {
    ...common.props,
    pagerduty,
    db: "$.service.db",
    escalationPoliciesIds: {
      type: "string[]",
      label: "Escalation Policies",
      description: "To filter your on-call rotations to specific escalation policies, select them here. **To listen for rotations across all escalation policies, leave this blank**.",
      propDefinition: [
        pagerduty,
        "escalationPolicyId",
      ],
    },
    timer: {
      type: "$.interface.timer",
      label: "Interval to poll for new rotations",
      description:
        "The PagerDuty API doesn't support webhook notifications for on-call rotations, so we must poll the API to check for these changes. Change this interval according to your needs.",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run() {
    // If the user didn't watch specific escalation policies,
    // iterate through all of the policies on the account
    const escalationPoliciesIds =
      this.escalationPoliciesIds?.length
        ? this.escalationPoliciesIds
        : await this.pagerduty.listEscalationPoliciesIds();

    // Since we can watch multiple escalation policies for rotations, we must
    // keep track of the last users who were on-call for a given policy.
    const oncallUsersByEscalationPolicy = this.getOncallUsersByEscalationPolicy() || {};

    for (const escalationPolicyId of escalationPoliciesIds) {
      // Multiple users can technically be on-call at the same time if the account
      // has multiple schedules attached to an escalation policy, so we must watch
      // for any new users in the list of on-call users who were not in the list of
      // users previously on-call. See
      // https://community.pagerduty.com/forum/t/how-do-i-add-more-than-one-person-on-call-for-a-schedule/751
      const oncallUsers = await this.pagerduty.listOncallUsers({
        params: {
          escalation_policy_ids: [
            escalationPolicyId,
          ],
        },
      });
      const previousUsersOncall = oncallUsersByEscalationPolicy[escalationPolicyId] || [];

      // Retrieve the list of users who were previously not on-call,
      // but now entered the rotation
      const newOncallUsers = differenceBy(
        oncallUsers,
        previousUsersOncall,
        "id",
      );

      oncallUsersByEscalationPolicy[escalationPolicyId] = oncallUsers;

      if (!newOncallUsers.length) {
        console.log(`No change to on-call users for escalation policy ${escalationPolicyId}`);
        continue;
      }

      // Include escalation policy metadata in emit
      const escalationPolicy =
        await this.pagerduty.getEscalationPolicy({
          escalationPolicyId,
        });

      newOncallUsers.forEach((user) => {
        this.$emit({
          user,
          escalationPolicy,
        }, {
          summary: `${user.summary} is now on-call for escalation policy ${escalationPolicy.name}`,
        });
      });
    }

    // Persist the new set of on-call users for the next run
    this.setOncallUsersByEscalationPolicy(oncallUsersByEscalationPolicy);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
PagerDutypagerdutyappThis component uses the PagerDuty app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Escalation PoliciesescalationPoliciesIdsstring[]Select a value from the drop down menu.
Interval to poll for new rotationstimer$.interface.timer

The PagerDuty API doesn't support webhook notifications for on-call rotations, so we must poll the API to check for these changes. Change this interval according to your needs.

Trigger Authentication

PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

About PagerDuty

Real-Time Operations and Incident Response

Action

Description:Create a new issue in a Gihub repo. [See docs here](https://docs.github.com/en/rest/issues/issues#create-an-issue)
Version:0.2.15
Key:github-create-issue

GitHub Overview

The GitHub API is a powerful gateway to interaction with GitHub's vast web of data and services, offering a suite of endpoints to manipulate and retrieve information on repositories, pull requests, issues, and more. Harnessing this API on Pipedream, you can orchestrate automated workflows that respond to events in real-time, manage repository data, streamline collaborative processes, and connect GitHub with other services for a more integrated development lifecycle.

Action Code

import github from "../../github.app.mjs";

export default {
  key: "github-create-issue",
  name: "Create Issue",
  description: "Create a new issue in a Gihub repo. [See docs here](https://docs.github.com/en/rest/issues/issues#create-an-issue)",
  version: "0.2.15",
  type: "action",
  props: {
    github,
    repoFullname: {
      propDefinition: [
        github,
        "repoFullname",
      ],
    },
    title: {
      label: "Title",
      description: "The title of the issue",
      type: "string",
    },
    body: {
      label: "Body",
      description: "The contents of the issue",
      type: "string",
      optional: true,
    },
    labels: {
      label: "Labels",
      description: "Labels to associate with this issue. NOTE: Only users with push access can set labels for new issues",
      optional: true,
      propDefinition: [
        github,
        "labels",
        (c) => ({
          repoFullname: c.repoFullname,
        }),
      ],
    },
    assignees: {
      label: "Assignees",
      description: "Logins for Users to assign to this issue. NOTE: Only users with push access can set assignees for new issues",
      optional: true,
      propDefinition: [
        github,
        "collaborators",
        (c) => ({
          repoFullname: c.repoFullname,
        }),
      ],
    },
  },
  async run({ $ }) {
    const response = await this.github.createIssue({
      repoFullname: this.repoFullname,
      data: {
        title: this.title,
        body: this.body,
        labels: this.labels,
        assignees: this.assignees,
      },
    });

    $.export("$summary", "Successfully created issue.");

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
GitHubgithubappThis component uses the GitHub app.
RepositoryrepoFullnamestringSelect a value from the drop down menu.
Titletitlestring

The title of the issue

Bodybodystring

The contents of the issue

Labelslabelsstring[]Select a value from the drop down menu.
Assigneesassigneesstring[]Select a value from the drop down menu.

Action Authentication

GitHub uses OAuth authentication. When you connect your GitHub account, Pipedream will open a popup window where you can sign into GitHub and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any GitHub API.

Pipedream requests the following authorization scopes when you connect your account:

repoadmin:orgadmin:public_keyadmin:org_hookgistprojectnotificationsuserwrite:discussionwrite:packagesread:packagesadmin:repo_hook

About GitHub

Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.

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