Create Donation with Streamlabs API on New Ticket (Instant) from Zendesk API

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New Ticket (Instant) from the Zendesk API

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Create Donation with the Streamlabs API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Streamlabs action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Donation action
1. Connect your Streamlabs account
2. Configure Name
3. Configure Identifier
4. Configure Amount
5. Select a Currency
6. Optional- Configure Message
7. Optional- Configure Created At
8. Optional- Select a Skip Alert
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket (Instant) on Zendesk

Description:Emit new event when a ticket is created

Version:0.2.2

Key:zendesk-new-ticket

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "New Ticket (Instant)",
  key: "zendesk-new-ticket",
  type: "source",
  description: "Emit new event when a ticket is created",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "New Ticket Webhook";
    },
    getTriggerTitle() {
      return "New Ticket Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Donation on Streamlabs

Description:Create a donation for the authenticated user. [See the documentation](https://dev.streamlabs.com/reference/donations-1)

Version:0.0.1

Key:streamlabs-create-donation

View on GitHub

Streamlabs Overview#

The Streamlabs API opens doors to automating and enhancing live streaming experiences. By tapping into Streamlabs' functionalities, you can automate alerts, manage donations, and interact with your audience in real time. Augment your streaming workflow by integrating with other services to cut down on manual processes, respond to events as they happen, and personalize the interaction with your viewers.

Action Code#

import streamlabs from "../../streamlabs.app.mjs";
import currencies from "../../common/currencies.mjs";

export default {
  key: "streamlabs-create-donation",
  name: "Create Donation",
  description: "Create a donation for the authenticated user. [See the documentation](https://dev.streamlabs.com/reference/donations-1)",
  version: "0.0.1",
  type: "action",
  props: {
    streamlabs,
    name: {
      type: "string",
      label: "Name",
      description: "The name of the donor. Has to be between 2-25 length and should only contain utf8 characters",
    },
    identifier: {
      type: "string",
      label: "Identifier",
      description: "An identifier for this donor, which is used to group donations with the same donor. For example, if you create more than one donation with the same identifier, they will be grouped together as if they came from the same donor. Typically this is best suited as an email address, or a unique hash.",
    },
    amount: {
      type: "string",
      label: "Amount",
      description: "The amount of this donation",
    },
    currency: {
      type: "string",
      label: "Currency",
      description: "The 3 letter currency code for this donation. Must be one of the [supported currency codes](https://dev.streamlabs.com/docs/currency-codes)",
      options: currencies,
    },
    message: {
      type: "string",
      label: "Message",
      description: "The message from the donor. Must be < 255 characters",
      optional: true,
    },
    createdAt: {
      type: "string",
      label: "Created At",
      description: "A timestamp that identifies when this donation was made. If left blank, it will default to now. Enter in ISO-8601 format (e.g., `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC)",
      optional: true,
    },
    skipAlert: {
      type: "string",
      label: "Skip Alert",
      description: "Set to `yes` if you need to skip the alert. Default is `no`",
      options: [
        "yes",
        "no",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.streamlabs.createDonation({
      $,
      data: {
        name: this.name,
        identifier: this.identifier,
        amount: parseFloat(this.amount),
        currency: this.currency,
        message: this.message,
        createdAt: this.createdAt && Date.parse(this.createdAt),
        skip_alert: this.skipAlert,
      },
    });
    if (response?.donation_id) {
      $.export("$summary", `Successfully created donation with ID: ${response.donation_id}`);
    }
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Streamlabs	`streamlabs`	`app`	This component uses the Streamlabs app.
Name	`name`	`string`	The name of the donor. Has to be between 2-25 length and should only contain utf8 characters
Identifier	`identifier`	`string`	An identifier for this donor, which is used to group donations with the same donor. For example, if you create more than one donation with the same identifier, they will be grouped together as if they came from the same donor. Typically this is best suited as an email address, or a unique hash.
Amount	`amount`	`string`	The amount of this donation
Currency	`currency`	`string`	Select a value from the drop down menu:`{ "value": "USD", "label": "US Dollar" }{ "value": "AUD", "label": "Australian Dollar" }{ "value": "BRL", "label": "Brazilian Real" }{ "value": "CAD", "label": "Canadian Dollar" }{ "value": "CZK", "label": "Czech Koruna" }{ "value": "DKK", "label": "Danish Krone" }{ "value": "EUR", "label": "Euro" }{ "value": "HKD", "label": "Hong Kong Dollar" }{ "value": "ILS", "label": "Israeli New Sheqel" }{ "value": "MYR", "label": "Malaysian Ringgit" }{ "value": "MXN", "label": "Mexican Peso" }{ "value": "NOK", "label": "Norwegian Krone" }{ "value": "NZD", "label": "New Zealand Dollar" }{ "value": "PHP", "label": "Philippine Peso" }{ "value": "PLN", "label": "Polish Zloty" }{ "value": "GBP", "label": "Pound Sterling" }{ "value": "RUB", "label": "Russian Ruble" }{ "value": "SGD", "label": "Singapore Dollar" }{ "value": "SEK", "label": "Swedish Krona" }{ "value": "CHF", "label": "Swiss Franc" }{ "value": "THB", "label": "Thai Baht" }{ "value": "TRY", "label": "Turkish Lira" }`
Message	`message`	`string`	The message from the donor. Must be < 255 characters
Created At	`createdAt`	`string`	A timestamp that identifies when this donation was made. If left blank, it will default to now. Enter in ISO-8601 format (e.g., `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC)
Skip Alert	`skipAlert`	`string`	Select a value from the drop down menu:`yesno`

Action Authentication#

Streamlabs uses OAuth authentication. When you connect your Streamlabs account, Pipedream will open a popup window where you can sign into Streamlabs and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Streamlabs API.

Pipedream requests the following authorization scopes when you connect your account:

donations.createalerts.writealerts.create

Create Donation with Streamlabs API on New Ticket (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Streamlabs, Zendesk and 2,500+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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