← Zoho CRM + Retriever integrations

Create Device Return with Retriever API on New Module Entry (Instant) from Zoho CRM API

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New Module Entry (Instant) from the Zoho CRM API
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Create Device Return with the Retriever API
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Getting Started

This integration creates a workflow with a Zoho CRM trigger and Retriever action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Module Entry (Instant) trigger
    1. Connect your Zoho CRM account
    2. Configure Subscription Renewal Timer
    3. Select a Module
  3. Configure the Create Device Return action
    1. Connect your Retriever account
    2. Configure Request Charger
    3. Optional- Configure Employee Info Email
    4. Configure Employee Info Name
    5. Configure Employee Info Address Line 1
    6. Optional- Configure Employee Info Address Line 2
    7. Optional- Configure Employee Info Address City
    8. Optional- Configure Employee Info Address State
    9. Optional- Configure Employee Info Address Zip
    10. Configure Company Info Return Recipient Name
    11. Optional- Configure Company Info Return Address Company
    12. Configure Company Info Return Address Line 1
    13. Optional- Configure Company Info Return Address Line 2
    14. Optional- Configure Company Info Return Address City
    15. Optional- Configure Company Info Return Address State
    16. Optional- Configure Company Info Return Address Zip
    17. Configure Company Info Display Name
    18. Optional- Configure Company Info Notification Email
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new events each time a new module/record is created in Zoho CRM
Version:0.0.14
Key:zoho_crm-new-module-entry

Zoho CRM Overview

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Trigger Code

import common from "../common/http-based/common-custom-module.mjs";
import crudOps from "../common/http-based/common-crud-operations.mjs";

export default {
  ...common,
  key: "zoho_crm-new-module-entry",
  name: "New Module Entry (Instant)",
  description: "Emit new events each time a new module/record is created in Zoho CRM",
  version: "0.0.14",
  type: "source",
  methods: {
    ...common.methods,
    getSupportedOps() {
      return [
        crudOps.createOpData(),
      ];
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Zoho CRMzohoCrmappThis component uses the Zoho CRM app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Subscription Renewal Timertimer$.interface.timer

Zoho CRM webhooks subscriptions have an expiration date of up to 1 day. This event source renews the subscription every 12 hours by default.

ModulemoduleInfostringSelect a value from the drop down menu.

Trigger Authentication

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

Action

Description:Creates a device return order. [See the documentation](https://app.helloretriever.com/api/v1/docs/#tag/Device-Return-Orders/operation/Submit%20Order)
Version:0.0.1
Key:retriever-create-device-return

Retriever Overview

The Retriever API is designed for automating contact information retrieval, enriching your CRM data, or building lead generation tools. By integrating it with Pipedream, you can strategically extract valuable data and automate workflows for marketing, sales, or customer support. Pipedream’s serverless platform enables you to connect Retriever with hundreds of other apps, triggering actions based on new data, or updating systems in real-time.

Action Code

import app from "../../retriever.app.mjs";

export default {
  key: "retriever-create-device-return",
  name: "Create Device Return",
  description: "Creates a device return order. [See the documentation](https://app.helloretriever.com/api/v1/docs/#tag/Device-Return-Orders/operation/Submit%20Order)",
  type: "action",
  version: "0.0.1",
  props: {
    app,
    requestCharger: {
      type: "boolean",
      label: "Request Charger",
      description: "Whether or not to request a charger with the device return.",
    },
    employeeInfoEmail: {
      type: "string",
      label: "Employee Info Email",
      description: "Optional email address for notifying the employee when a box ships and is delivered, as well as sending reminders.",
      optional: true,
    },
    employeeInfoName: {
      type: "string",
      label: "Employee Info Name",
      description: "The employee name to print on the shipping label.",
    },
    employeeInfoAddressLine1: {
      type: "string",
      label: "Employee Info Address Line 1",
      description: "The first line of the employee's address (typically the street address), or a full, comma-separated address. If providing the *Employee Info Address Line 1*, *Employee Info Address City*, *Employee Info Address State*, and *Employee Info Address Zip* are required (*Employee Info Address Line 2* remains optional). If providing a full address, it is best to use the format `1 Main St, New York, NY 10001` or `1 Main St, Apt 200, New York, NY 10001`. We will attempt to parse any full address, but cannot guarantee accuracy - especially if other formats are used. It is highly recommended to provide the address in separate fields.",
    },
    employeeInfoAddressLine2: {
      type: "string",
      label: "Employee Info Address Line 2",
      description: "Optional second line of the employee's address.",
      optional: true,
    },
    employeeInfoAddressCity: {
      type: "string",
      label: "Employee Info Address City",
      description: "Optional if a full address is provided in *Employee Info Address Line 1*. Required otherwise.",
      optional: true,
    },
    employeeInfoAddressState: {
      type: "string",
      label: "Employee Info Address State",
      description: "Optional if a full address is provided in *Employee Info Address Line 1*. Required otherwise.",
      optional: true,
    },
    employeeInfoAddressZip: {
      type: "string",
      label: "Employee Info Address Zip",
      description: "Optional if a full address is provided in *Employee Info Address Line 1*. Required otherwise.",
      optional: true,
    },
    companyInfoReturnRecipientName: {
      type: "string",
      label: "Company Info Return Recipient Name",
      description: "The return recipient name to print on the shipping label.",
    },
    companyInfoReturnAddressCompany: {
      type: "string",
      label: "Company Info Return Address Company",
      description: "The return recipient company to print on the shipping label.",
      optional: true,
    },
    companyInfoReturnAddressLine1: {
      type: "string",
      label: "Company Info Return Address Line 1",
      description: "The first line of the return address (typically the street address), or a full, comma-separated address. If providing the *Company Info Return Address Line 1*, *Company Info Return Address City*, *Company Info Return Address State*, and *Company Info Return Address  Zip* are required (*Company Info Return Address Line 2* remains optional). If providing a full address, it is best to use the format `1 Main St, New York, NY 10001` or `1 Main St, Apt 200, New York, NY 10001`. We will attempt to parse any full address, but cannot guarantee accuracy - especially if other formats are used. It is highly recommended to provide the address in separate fields.",
    },
    companyInfoReturnAddressLine2: {
      type: "string",
      label: "Company Info Return Address Line 2",
      description: "Optional second line of the return address.",
      optional: true,
    },
    companyInfoReturnAddressCity: {
      type: "string",
      label: "Company Info Return Address City",
      description: "Optional if a full address is provided in *Company Info Return Address Line 1*. Required otherwise.",
      optional: true,
    },
    companyInfoReturnAddressState: {
      type: "string",
      label: "Company Info Return Address State",
      description: "Optional if a full address is provided in *Company Info Return Address Line 1*. Required otherwise.",
      optional: true,
    },
    companyInfoReturnAddressZip: {
      type: "string",
      label: "Company Info Return Address Zip",
      description: "Optional if a full address is provided in *Company Info Return Address Line 1*. Required otherwise.",
      optional: true,
    },
    companyInfoDisplayName: {
      type: "string",
      label: "Company Info Display Name",
      description: "Used in email communications with the employee.",
    },
    companyInfoNotificationEmail: {
      type: "string",
      label: "Company Info Notification Email",
      description: "Optional email address for updates on the status of this device return.",
      optional: true,
    },
  },
  methods: {
    createDeviceReturn(args = {}) {
      return this.app.post({
        path: "/device_returns/",
        ...args,
      });
    },
  },
  async run({ $: step }) {
    const {
      createDeviceReturn,
      requestCharger,
      employeeInfoEmail,
      employeeInfoName,
      employeeInfoAddressLine1,
      employeeInfoAddressLine2,
      employeeInfoAddressCity,
      employeeInfoAddressState,
      employeeInfoAddressZip,
      companyInfoReturnRecipientName,
      companyInfoReturnAddressCompany,
      companyInfoReturnAddressLine1,
      companyInfoReturnAddressLine2,
      companyInfoReturnAddressCity,
      companyInfoReturnAddressState,
      companyInfoReturnAddressZip,
      companyInfoDisplayName,
      companyInfoNotificationEmail,
    } = this;

    const response = await createDeviceReturn({
      step,
      data: {
        request_charger: requestCharger,
        employee_info: {
          email: employeeInfoEmail,
          name: employeeInfoName,
          address_line_1: employeeInfoAddressLine1,
          address_line_2: employeeInfoAddressLine2,
          address_city: employeeInfoAddressCity,
          address_state: employeeInfoAddressState,
          address_zip: employeeInfoAddressZip,
        },
        company_info: {
          return_recipient_name: companyInfoReturnRecipientName,
          return_address_company: companyInfoReturnAddressCompany,
          return_address_line_1: companyInfoReturnAddressLine1,
          return_address_line_2: companyInfoReturnAddressLine2,
          return_address_city: companyInfoReturnAddressCity,
          return_address_state: companyInfoReturnAddressState,
          return_address_zip: companyInfoReturnAddressZip,
          display_name: companyInfoDisplayName,
          notification_email: companyInfoNotificationEmail,
        },
      },
    });

    step.export("$summary", `Successfully created device return order with ID \`${response.id}\``);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
RetrieverappappThis component uses the Retriever app.
Request ChargerrequestChargerboolean

Whether or not to request a charger with the device return.

Employee Info EmailemployeeInfoEmailstring

Optional email address for notifying the employee when a box ships and is delivered, as well as sending reminders.

Employee Info NameemployeeInfoNamestring

The employee name to print on the shipping label.

Employee Info Address Line 1employeeInfoAddressLine1string

The first line of the employee's address (typically the street address), or a full, comma-separated address. If providing the Employee Info Address Line 1, Employee Info Address City, Employee Info Address State, and Employee Info Address Zip are required (Employee Info Address Line 2 remains optional). If providing a full address, it is best to use the format 1 Main St, New York, NY 10001 or 1 Main St, Apt 200, New York, NY 10001. We will attempt to parse any full address, but cannot guarantee accuracy - especially if other formats are used. It is highly recommended to provide the address in separate fields.

Employee Info Address Line 2employeeInfoAddressLine2string

Optional second line of the employee's address.

Employee Info Address CityemployeeInfoAddressCitystring

Optional if a full address is provided in Employee Info Address Line 1. Required otherwise.

Employee Info Address StateemployeeInfoAddressStatestring

Optional if a full address is provided in Employee Info Address Line 1. Required otherwise.

Employee Info Address ZipemployeeInfoAddressZipstring

Optional if a full address is provided in Employee Info Address Line 1. Required otherwise.

Company Info Return Recipient NamecompanyInfoReturnRecipientNamestring

The return recipient name to print on the shipping label.

Company Info Return Address CompanycompanyInfoReturnAddressCompanystring

The return recipient company to print on the shipping label.

Company Info Return Address Line 1companyInfoReturnAddressLine1string

The first line of the return address (typically the street address), or a full, comma-separated address. If providing the Company Info Return Address Line 1, Company Info Return Address City, Company Info Return Address State, and Company Info Return Address Zip are required (Company Info Return Address Line 2 remains optional). If providing a full address, it is best to use the format 1 Main St, New York, NY 10001 or 1 Main St, Apt 200, New York, NY 10001. We will attempt to parse any full address, but cannot guarantee accuracy - especially if other formats are used. It is highly recommended to provide the address in separate fields.

Company Info Return Address Line 2companyInfoReturnAddressLine2string

Optional second line of the return address.

Company Info Return Address CitycompanyInfoReturnAddressCitystring

Optional if a full address is provided in Company Info Return Address Line 1. Required otherwise.

Company Info Return Address StatecompanyInfoReturnAddressStatestring

Optional if a full address is provided in Company Info Return Address Line 1. Required otherwise.

Company Info Return Address ZipcompanyInfoReturnAddressZipstring

Optional if a full address is provided in Company Info Return Address Line 1. Required otherwise.

Company Info Display NamecompanyInfoDisplayNamestring

Used in email communications with the employee.

Company Info Notification EmailcompanyInfoNotificationEmailstring

Optional email address for updates on the status of this device return.

Action Authentication

Retriever uses API keys for authentication. When you connect your Retriever account, Pipedream securely stores the keys so you can easily authenticate to Retriever APIs in both code and no-code steps.

Sign in and copy your API Key from API option in the left navigation menu.

About Retriever

Easy laptop and monitor returns for employee offboarding, upgrades, and repairs.

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