← Discord + Gorgias integrations

Create Customer with Gorgias API on New Message (Instant) from Discord API

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Trigger workflow on
New Message (Instant) from the Discord API
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Create Customer with the Gorgias API
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Getting Started

This integration creates a workflow with a Discord trigger and Gorgias action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message (Instant) trigger
    1. Connect your Discord account
    2. Configure Channels
    3. Configure discordApphook
  3. Configure the Create Customer action
    1. Connect your Gorgias account
    2. Configure Full Name
    3. Select a Channel
    4. Configure Channel Address
    5. Optional- Configure Email
    6. Optional- Configure Customer Data
    7. Optional- Configure External ID
    8. Optional- Select a Language
    9. Optional- Select a Timezone
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each message posted to one or more channels in a Discord server
Version:1.0.3
Key:discord-new-message

Discord Overview

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Trigger Code

import discord from "../../discord.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  type: "source",
  key: "discord-new-message",
  name: "New Message (Instant)",
  description: "Emit new event for each message posted to one or more channels in a Discord server",
  version: "1.0.3",

  dedupe: "unique",
  props: {
    discord,
    channels: {
      type: "$.discord.channel[]",
      appProp: "discord",
      label: "Channels",
      description: "Select the channel(s) you'd like to be notified for",
    },
    // eslint-disable-next-line pipedream/props-label,pipedream/props-description
    discordApphook: {
      type: "$.interface.apphook",
      appProp: "discord",
      async eventNames() {
        return this.channels || [];
      },
    },
  },
  async run(event) {
    if (event.guildID != this.discord.$auth.guild_id) {
      return;
    }
    this.$emit(event, {
      id: event.id,
    });
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
DiscorddiscordappThis component uses the Discord app.
Channelschannels$.discord.channel[]

Select the channel(s) you'd like to be notified for

discordApphook$.interface.apphook

Trigger Authentication

Discord uses OAuth authentication. When you connect your Discord account, Pipedream will open a popup window where you can sign into Discord and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Discord API.

Pipedream requests the following authorization scopes when you connect your account:

botemailidentifyguilds

About Discord

Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.

Action

Description:Create a new customer. [See the docs](https://developers.gorgias.com/reference/post_api-customers)
Version:0.0.5
Key:gorgias_oauth-create-customer

Gorgias Overview

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Action Code

import channels from "../../common/customer-channels.mjs";
import gorgias_oauth from "../../gorgias_oauth.app.mjs";

export default {
  key: "gorgias_oauth-create-customer",
  name: "Create Customer",
  description: "Create a new customer. [See the docs](https://developers.gorgias.com/reference/post_api-customers)",
  version: "0.0.5",
  type: "action",
  props: {
    gorgias_oauth,
    name: {
      type: "string",
      label: "Full Name",
      description: "Full name of the customer",
    },
    channelType: {
      propDefinition: [
        gorgias_oauth,
        "channel",
      ],
      description: "The channel used to send the message. Defaults to `email`. Will be set as the preferred (primary) channel to contact this customer.",
      options: channels,
      optional: false,
    },
    channelAddress: {
      propDefinition: [
        gorgias_oauth,
        "address",
      ],
      label: "Channel Address",
    },
    email: {
      type: "string",
      label: "Email",
      description: "Primary email address of the customer",
      optional: true,
    },
    data: {
      propDefinition: [
        gorgias_oauth,
        "data",
      ],
    },
    externalId: {
      propDefinition: [
        gorgias_oauth,
        "externalId",
      ],
    },
    language: {
      propDefinition: [
        gorgias_oauth,
        "language",
      ],
    },
    timezone: {
      propDefinition: [
        gorgias_oauth,
        "timezone",
      ],
    },
  },
  async run({ $ }) {
    const data = {
      name: this.name,
      email: this.email,
      data: this.data,
      external_id: this.externalId,
      language: this.language,
      timezone: this.timezone,
      channels: [
        {
          type: this.channelType,
          address: this.channelAddress,
          preferred: true,
        },
      ],
    };

    const response = await this.gorgias_oauth.createCustomer({
      $,
      data,
    });
    $.export("$summary", `Succesfully created customer ${response.id}`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Gorgiasgorgias_oauthappThis component uses the Gorgias app.
Full Namenamestring

Full name of the customer

ChannelchannelTypestringSelect a value from the drop down menu:emailphonechattwitterfacebookinstagraminstagram-direct-message
Channel AddresschannelAddressstring

Actual address of the entry. Can be an email, facebook id, phone number, etc

Emailemailstring

Primary email address of the customer

Customer Datadataobject

Object containing custom data associated with the customer that will be shown in the helpdesk along with integration data

External IDexternalIdstring

ID of the customer in a foreign system. This field is not used by Gorgias

LanguagelanguagestringSelect a value from the drop down menu:{ "label": "Abkhazian", "value": "ab" }{ "label": "Afar", "value": "aa" }{ "label": "Afrikaans", "value": "af" }{ "label": "Akan", "value": "ak" }{ "label": "Albanian", "value": "sq" }{ "label": "Amharic", "value": "am" }{ "label": "Arabic", "value": "ar" }{ "label": "Aragonese", "value": "an" }{ "label": "Armenian", "value": "hy" }{ "label": "Assamese", "value": "as" }{ "label": "Avaric", "value": "av" }{ "label": "Avestan", "value": "ae" }{ "label": "Aymara", "value": "ay" }{ "label": "Azerbaijani", "value": "az" }{ "label": "Bambara", "value": "bm" }{ "label": "Bashkir", "value": "ba" }{ "label": "Basque", "value": "eu" }{ "label": "Belarusian", "value": "be" }{ "label": "Bengali", "value": "bn" }{ "label": "Bislama", "value": "bi" }{ "label": "Bosnian", "value": "bs" }{ "label": "Breton", "value": "br" }{ "label": "Bulgarian", "value": "bg" }{ "label": "Burmese", "value": "my" }{ "label": "Catalan, Valencian", "value": "ca" }{ "label": "Chamorro", "value": "ch" }{ "label": "Chechen", "value": "ce" }{ "label": "Chichewa, Chewa, Nyanja", "value": "ny" }{ "label": "Chinese", "value": "zh" }{ "label": "Church Slavic, Old Slavonic, Church Slavonic, Old Bulgarian, Old Church Slavonic", "value": "cu" }{ "label": "Chuvash", "value": "cv" }{ "label": "Cornish", "value": "kw" }{ "label": "Corsican", "value": "co" }{ "label": "Cree", "value": "cr" }{ "label": "Croatian", "value": "hr" }{ "label": "Czech", "value": "cs" }{ "label": "Danish", "value": "da" }{ "label": "Divehi, Dhivehi, Maldivian", "value": "dv" }{ "label": "Dutch, Flemish", "value": "nl" }{ "label": "Dzongkha", "value": "dz" }{ "label": "English", "value": "en" }{ "label": "Esperanto", "value": "eo" }{ "label": "Estonian", "value": "et" }{ "label": "Ewe", "value": "ee" }{ "label": "Faroese", "value": "fo" }{ "label": "Fijian", "value": "fj" }{ "label": "Finnish", "value": "fi" }{ "label": "French", "value": "fr" }{ "label": "Western Frisian", "value": "fy" }{ "label": "Fulah", "value": "ff" }{ "label": "Gaelic, Scottish Gaelic", "value": "gd" }{ "label": "Galician", "value": "gl" }{ "label": "Ganda", "value": "lg" }{ "label": "Georgian", "value": "ka" }{ "label": "German", "value": "de" }{ "label": "Greek, Modern(1453–)", "value": "el" }{ "label": "Kalaallisut, Greenlandic", "value": "kl" }{ "label": "Guarani", "value": "gn" }{ "label": "Gujarati", "value": "gu" }{ "label": "Haitian, Haitian Creole", "value": "ht" }{ "label": "Hausa", "value": "ha" }{ "label": "Hebrew", "value": "he" }{ "label": "Herero", "value": "hz" }{ "label": "Hindi", "value": "hi" }{ "label": "Hiri Motu", "value": "ho" }{ "label": "Hungarian", "value": "hu" }{ "label": "Icelandic", "value": "is" }{ "label": "Ido", "value": "io" }{ "label": "Igbo", "value": "ig" }{ "label": "Indonesian", "value": "id" }{ "label": "Interlingua(International Auxiliary Language Association)", "value": "ia" }{ "label": "Interlingue, Occidental", "value": "ie" }{ "label": "Inuktitut", "value": "iu" }{ "label": "Inupiaq", "value": "ik" }{ "label": "Irish", "value": "ga" }{ "label": "Italian", "value": "it" }{ "label": "Japanese", "value": "ja" }{ "label": "Javanese", "value": "jv" }{ "label": "Kannada", "value": "kn" }{ "label": "Kanuri", "value": "kr" }{ "label": "Kashmiri", "value": "ks" }{ "label": "Kazakh", "value": "kk" }{ "label": "Central Khmer", "value": "km" }{ "label": "Kikuyu, Gikuyu", "value": "ki" }{ "label": "Kinyarwanda", "value": "rw" }{ "label": "Kirghiz, Kyrgyz", "value": "ky" }{ "label": "Komi", "value": "kv" }{ "label": "Kongo", "value": "kg" }{ "label": "Korean", "value": "ko" }{ "label": "Kuanyama, Kwanyama", "value": "kj" }{ "label": "Kurdish", "value": "ku" }{ "label": "Lao", "value": "lo" }{ "label": "Latin", "value": "la" }{ "label": "Latvian", "value": "lv" }{ "label": "Limburgan, Limburger, Limburgish", "value": "li" }{ "label": "Lingala", "value": "ln" }{ "label": "Lithuanian", "value": "lt" }{ "label": "Luba - Katanga", "value": "lu" }{ "label": "Luxembourgish, Letzeburgesch", "value": "lb" }{ "label": "Macedonian", "value": "mk" }{ "label": "Malagasy", "value": "mg" }{ "label": "Malay", "value": "ms" }{ "label": "Malayalam", "value": "ml" }{ "label": "Maltese", "value": "mt" }{ "label": "Manx", "value": "gv" }{ "label": "Maori", "value": "mi" }{ "label": "Marathi", "value": "mr" }{ "label": "Marshallese", "value": "mh" }{ "label": "Mongolian", "value": "mn" }{ "label": "Nauru", "value": "na" }{ "label": "Navajo, Navaho", "value": "nv" }{ "label": "North Ndebele", "value": "nd" }{ "label": "South Ndebele", "value": "nr" }{ "label": "Ndonga", "value": "ng" }{ "label": "Nepali", "value": "ne" }{ "label": "Norwegian", "value": "no" }{ "label": "Norwegian Bokmål", "value": "nb" }{ "label": "Norwegian Nynorsk", "value": "nn" }{ "label": "Sichuan Yi, Nuosu", "value": "ii" }{ "label": "Occitan", "value": "oc" }{ "label": "Ojibwa", "value": "oj" }{ "label": "Oriya", "value": "or" }{ "label": "Oromo", "value": "om" }{ "label": "Ossetian, Ossetic", "value": "os" }{ "label": "Pali", "value": "pi" }{ "label": "Pashto, Pushto", "value": "ps" }{ "label": "Persian", "value": "fa" }{ "label": "Polish", "value": "pl" }{ "label": "Portuguese", "value": "pt" }{ "label": "Punjabi, Panjabi", "value": "pa" }{ "label": "Quechua", "value": "qu" }{ "label": "Romanian, Moldavian, Moldovan", "value": "ro" }{ "label": "Romansh", "value": "rm" }{ "label": "Rundi", "value": "rn" }{ "label": "Russian", "value": "ru" }{ "label": "Northern Sami", "value": "se" }{ "label": "Samoan", "value": "sm" }{ "label": "Sango", "value": "sg" }{ "label": "Sanskrit", "value": "sa" }{ "label": "Sardinian", "value": "sc" }{ "label": "Serbian", "value": "sr" }{ "label": "Shona", "value": "sn" }{ "label": "Sindhi", "value": "sd" }{ "label": "Sinhala, Sinhalese", "value": "si" }{ "label": "Slovak", "value": "sk" }{ "label": "Slovenian", "value": "sl" }{ "label": "Somali", "value": "so" }{ "label": "Southern Sotho", "value": "st" }{ "label": "Spanish, Castilian", "value": "es" }{ "label": "Sundanese", "value": "su" }{ "label": "Swahili", "value": "sw" }{ "label": "Swati", "value": "ss" }{ "label": "Swedish", "value": "sv" }{ "label": "Tagalog", "value": "tl" }{ "label": "Tahitian", "value": "ty" }{ "label": "Tajik", "value": "tg" }{ "label": "Tamil", "value": "ta" }{ "label": "Tatar", "value": "tt" }{ "label": "Telugu", "value": "te" }{ "label": "Thai", "value": "th" }{ "label": "Tibetan", "value": "bo" }{ "label": "Tigrinya", "value": "ti" }{ "label": "Tonga(Tonga Islands)", "value": "to" }{ "label": "Tsonga", "value": "ts" }{ "label": "Tswana", "value": "tn" }{ "label": "Turkish", "value": "tr" }{ "label": "Turkmen", "value": "tk" }{ "label": "Twi", "value": "tw" }{ "label": "Uighur, Uyghur", "value": "ug" }{ "label": "Ukrainian", "value": "uk" }{ "label": "Urdu", "value": "ur" }{ "label": "Uzbek", "value": "uz" }{ "label": "Venda", "value": "ve" }{ "label": "Vietnamese", "value": "vi" }{ "label": "Volapük", "value": "vo" }{ "label": "Walloon", "value": "wa" }{ "label": "Welsh", "value": "cy" }{ "label": "Wolof", "value": "wo" }{ "label": "Xhosa", "value": "xh" }{ "label": "Yiddish", "value": "yi" }{ "label": "Yoruba", "value": "yo" }{ "label": "Zhuang, Chuang", "value": "za" }{ "label": "Zulu", "value": "zu" }
TimezonetimezonestringSelect a value from the drop down menu:Africa/AbidjanAfrica/AccraAfrica/Addis_AbabaAfrica/AlgiersAfrica/AsmaraAfrica/AsmeraAfrica/BamakoAfrica/BanguiAfrica/BanjulAfrica/BissauAfrica/BlantyreAfrica/BrazzavilleAfrica/BujumburaAfrica/CairoAfrica/CasablancaAfrica/CeutaAfrica/ConakryAfrica/DakarAfrica/Dar_es_SalaamAfrica/DjiboutiAfrica/DoualaAfrica/El_AaiunAfrica/FreetownAfrica/GaboroneAfrica/HarareAfrica/JohannesburgAfrica/JubaAfrica/KampalaAfrica/KhartoumAfrica/KigaliAfrica/KinshasaAfrica/LagosAfrica/LibrevilleAfrica/LomeAfrica/LuandaAfrica/LubumbashiAfrica/LusakaAfrica/MalaboAfrica/MaputoAfrica/MaseruAfrica/MbabaneAfrica/MogadishuAfrica/MonroviaAfrica/NairobiAfrica/NdjamenaAfrica/NiameyAfrica/NouakchottAfrica/OuagadougouAfrica/Porto-NovoAfrica/Sao_TomeAfrica/TimbuktuAfrica/TripoliAfrica/TunisAfrica/WindhoekAmerica/AdakAmerica/AnchorageAmerica/AnguillaAmerica/AntiguaAmerica/AraguainaAmerica/Argentina/Buenos_AiresAmerica/Argentina/CatamarcaAmerica/Argentina/ComodRivadaviaAmerica/Argentina/CordobaAmerica/Argentina/JujuyAmerica/Argentina/La_RiojaAmerica/Argentina/MendozaAmerica/Argentina/Rio_GallegosAmerica/Argentina/SaltaAmerica/Argentina/San_JuanAmerica/Argentina/San_LuisAmerica/Argentina/TucumanAmerica/Argentina/UshuaiaAmerica/ArubaAmerica/AsuncionAmerica/AtikokanAmerica/AtkaAmerica/BahiaAmerica/Bahia_BanderasAmerica/BarbadosAmerica/BelemAmerica/BelizeAmerica/Blanc-SablonAmerica/Boa_VistaAmerica/BogotaAmerica/BoiseAmerica/Buenos_AiresAmerica/Cambridge_BayAmerica/Campo_GrandeAmerica/CancunAmerica/CaracasAmerica/CatamarcaAmerica/CayenneAmerica/CaymanAmerica/ChicagoAmerica/ChihuahuaAmerica/Coral_HarbourAmerica/CordobaAmerica/Costa_RicaAmerica/CrestonAmerica/CuiabaAmerica/CuracaoAmerica/DanmarkshavnAmerica/DawsonAmerica/Dawson_CreekAmerica/DenverAmerica/DetroitAmerica/DominicaAmerica/EdmontonAmerica/EirunepeAmerica/El_SalvadorAmerica/EnsenadaAmerica/Fort_NelsonAmerica/Fort_WayneAmerica/FortalezaAmerica/Glace_BayAmerica/GodthabAmerica/Goose_BayAmerica/Grand_TurkAmerica/GrenadaAmerica/GuadeloupeAmerica/GuatemalaAmerica/GuayaquilAmerica/GuyanaAmerica/HalifaxAmerica/HavanaAmerica/HermosilloAmerica/Indiana/IndianapolisAmerica/Indiana/KnoxAmerica/Indiana/MarengoAmerica/Indiana/PetersburgAmerica/Indiana/Tell_CityAmerica/Indiana/VevayAmerica/Indiana/VincennesAmerica/Indiana/WinamacAmerica/IndianapolisAmerica/InuvikAmerica/IqaluitAmerica/JamaicaAmerica/JujuyAmerica/JuneauAmerica/Kentucky/LouisvilleAmerica/Kentucky/MonticelloAmerica/Knox_INAmerica/KralendijkAmerica/La_PazAmerica/LimaAmerica/Los_AngelesAmerica/LouisvilleAmerica/Lower_PrincesAmerica/MaceioAmerica/ManaguaAmerica/ManausAmerica/MarigotAmerica/MartiniqueAmerica/MatamorosAmerica/MazatlanAmerica/MendozaAmerica/MenomineeAmerica/MeridaAmerica/MetlakatlaAmerica/Mexico_CityAmerica/MiquelonAmerica/MonctonAmerica/MonterreyAmerica/MontevideoAmerica/MontrealAmerica/MontserratAmerica/NassauAmerica/New_YorkAmerica/NipigonAmerica/NomeAmerica/NoronhaAmerica/North_Dakota/BeulahAmerica/North_Dakota/CenterAmerica/North_Dakota/New_SalemAmerica/NuukAmerica/OjinagaAmerica/PanamaAmerica/PangnirtungAmerica/ParamariboAmerica/PhoenixAmerica/Port-au-PrinceAmerica/Port_of_SpainAmerica/Porto_AcreAmerica/Porto_VelhoAmerica/Puerto_RicoAmerica/Punta_ArenasAmerica/Rainy_RiverAmerica/Rankin_InletAmerica/RecifeAmerica/ReginaAmerica/ResoluteAmerica/Rio_BrancoAmerica/RosarioAmerica/Santa_IsabelAmerica/SantaremAmerica/SantiagoAmerica/Santo_DomingoAmerica/Sao_PauloAmerica/ScoresbysundAmerica/ShiprockAmerica/SitkaAmerica/St_BarthelemyAmerica/St_JohnsAmerica/St_KittsAmerica/St_LuciaAmerica/St_ThomasAmerica/St_VincentAmerica/Swift_CurrentAmerica/TegucigalpaAmerica/ThuleAmerica/Thunder_BayAmerica/TijuanaAmerica/TorontoAmerica/TortolaAmerica/VancouverAmerica/VirginAmerica/WhitehorseAmerica/WinnipegAmerica/YakutatAmerica/YellowknifeAntarctica/CaseyAntarctica/DavisAntarctica/DumontDUrvilleAntarctica/MacquarieAntarctica/MawsonAntarctica/McMurdoAntarctica/PalmerAntarctica/RotheraAntarctica/South_PoleAntarctica/SyowaAntarctica/TrollAntarctica/VostokArctic/LongyearbyenAsia/AdenAsia/AlmatyAsia/AmmanAsia/AnadyrAsia/AqtauAsia/AqtobeAsia/AshgabatAsia/AshkhabadAsia/AtyrauAsia/BaghdadAsia/BahrainAsia/BakuAsia/BangkokAsia/BarnaulAsia/BeirutAsia/BishkekAsia/BruneiAsia/CalcuttaAsia/ChitaAsia/ChoibalsanAsia/ChongqingAsia/ChungkingAsia/ColomboAsia/DaccaAsia/DamascusAsia/DhakaAsia/DiliAsia/DubaiAsia/DushanbeAsia/FamagustaAsia/GazaAsia/HarbinAsia/HebronAsia/Ho_Chi_MinhAsia/Hong_KongAsia/HovdAsia/IrkutskAsia/IstanbulAsia/JakartaAsia/JayapuraAsia/JerusalemAsia/KabulAsia/KamchatkaAsia/KarachiAsia/KashgarAsia/KathmanduAsia/KatmanduAsia/KhandygaAsia/KolkataAsia/KrasnoyarskAsia/Kuala_LumpurAsia/KuchingAsia/KuwaitAsia/MacaoAsia/MacauAsia/MagadanAsia/MakassarAsia/ManilaAsia/MuscatAsia/NicosiaAsia/NovokuznetskAsia/NovosibirskAsia/OmskAsia/OralAsia/Phnom_PenhAsia/PontianakAsia/PyongyangAsia/QatarAsia/QostanayAsia/QyzylordaAsia/RangoonAsia/RiyadhAsia/SaigonAsia/SakhalinAsia/SamarkandAsia/SeoulAsia/ShanghaiAsia/SingaporeAsia/SrednekolymskAsia/TaipeiAsia/TashkentAsia/T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Action Authentication

Gorgias uses OAuth authentication. When you connect your Gorgias account, Pipedream will open a popup window where you can sign into Gorgias and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Gorgias API.

Pipedream requests the following authorization scopes when you connect your account:

openidemailprofileofflinewrite:all

About Gorgias

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

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Create Ticket with Gorgias API on New Message (Instant) from Discord API
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New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

 
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Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

 
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New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

 
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Emit new event for each new member added to a guild

 
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Reaction Added (Instant) from the Discord API

Emit new event for each reaction added to a message

 
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Send Message with the Discord API

Send a simple message to a Discord channel

 
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Send Message (Advanced) with the Discord API

Send a simple or structured message (using embeds) to a Discord channel

 
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Send Message With File with the Discord API

Post a message with an attached file

 
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Create Ticket with the Gorgias API

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