Get ID Map (V1) with CoinMarketCap API on Ticket Pending (Instant) from Zendesk API

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Ticket Pending (Instant) from the Zendesk API

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Get ID Map (V1) with the CoinMarketCap API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and CoinMarketCap action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Pending (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Get ID Map (V1) action
1. Connect your CoinMarketCap account
2. Optional- Select a listingStatus
3. Optional- Configure start
4. Optional- Configure limit
5. Optional- Select a sort
6. Optional- Configure symbol
7. Optional- Select one or more Supplemental Fields
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Pending (Instant) on Zendesk

Description:Emit new event when a ticket has changed to pending status

Version:0.2.2

Key:zendesk-ticket-pended

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Pending (Instant)",
  key: "zendesk-ticket-pended",
  type: "source",
  description: "Emit new event when a ticket has changed to pending status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Pending Webhook";
    },
    getTriggerTitle() {
      return "Ticket Pending Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "pending",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Get ID Map (V1) on CoinMarketCap

Description:Returns a mapping of all cryptocurrencies to unique CoinMarketCap ids. [See the documentation](https://coinmarketcap.com/api/documentation/v1/#operation/getV1CryptocurrencyMap)

Version:0.1.2

Key:coinmarketcap-id-map

View on GitHub

CoinMarketCap Overview#

The CoinMarketCap API delivers real-time and historical cryptocurrency market data, including price, volume, market cap, and much more, for over 9,000 cryptocurrencies. With this data, you can track crypto trends, compare currency performance, or integrate up-to-date information into apps, widgets, or websites. Pipedream's platform enables developers to create automated workflows that can harness the vast array of data from CoinMarketCap to trigger actions, notify stakeholders, or power analytics dashboards.

Action Code#

// legacy_hash_id: a_LgijYE
import coinmarketcap from "../../coinmarketcap.app.mjs";

export default {
  key: "coinmarketcap-id-map",
  name: "Get ID Map (V1)",
  description: "Returns a mapping of all cryptocurrencies to unique CoinMarketCap ids. [See the documentation](https://coinmarketcap.com/api/documentation/v1/#operation/getV1CryptocurrencyMap)",
  version: "0.1.2",
  type: "action",
  props: {
    coinmarketcap,
    listingStatus: {
      type: "string",
      description: "Only active cryptocurrencies are returned by default. Pass inactive to get a list of cryptocurrencies that are no longer active. Pass untracked to get a list of cryptocurrencies that are listed but do not yet meet methodology requirements to have tracked markets available. You may pass one or more comma-separated values.",
      optional: true,
      options: [
        "active",
        "inactive",
        "untracked",
      ],
    },
    start: {
      type: "integer",
      description: "Optionally offset the start (1-based index) of the paginated list of items to return.",
      optional: true,
    },
    limit: {
      type: "string",
      description: "Optionally specify the number of results to return. Use this parameter and the \"start\" parameter to determine your own pagination size.",
      optional: true,
    },
    sort: {
      type: "string",
      description: "What field to sort the list of cryptocurrencies by.",
      optional: true,
      options: [
        "cmc_rank",
        "id",
      ],
    },
    symbol: {
      type: "string",
      description: "Optionally pass a comma-separated list of cryptocurrency symbols to return CoinMarketCap IDs for. If this option is passed, other options will be ignored.",
      optional: true,
    },
    aux: {
      propDefinition: [
        coinmarketcap,
        "aux",
      ],
      options: [
        "platform",
        "first_historical_data",
        "last_historical_data",
        "is_active",
        "status",
      ],
    },
  },
  async run({ $ }) {
    const limit = this.limit ?? 100;

    const response = await this.coinmarketcap._makeRequest({
      $,
      url: "/v1/cryptocurrency/map",
      params: {
        listing_status: this.listingStatus,
        start: this.start,
        limit,
        sort: this.sort,
        symbol: this.symbol,
        aux: this.aux?.join?.(),
      },
    });
    $.export("$summary", "Successfully retrieved ID map");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
CoinMarketCap	`coinmarketcap`	`app`	This component uses the CoinMarketCap app.
listingStatus	`listingStatus`	`string`	Select a value from the drop down menu:`activeinactiveuntracked`
start	`start`	`integer`	Optionally offset the start (1-based index) of the paginated list of items to return.
limit	`limit`	`string`	Optionally specify the number of results to return. Use this parameter and the "start" parameter to determine your own pagination size.
sort	`sort`	`string`	Select a value from the drop down menu:`cmc_rankid`
symbol	`symbol`	`string`	Optionally pass a comma-separated list of cryptocurrency symbols to return CoinMarketCap IDs for. If this option is passed, other options will be ignored.
Supplemental Fields	`aux`	`string[]`	Select a value from the drop down menu:`platformfirst_historical_datalast_historical_datais_activestatus`

Action Authentication#

CoinMarketCap uses API keys for authentication. When you connect your CoinMarketCap account, Pipedream securely stores the keys so you can easily authenticate to CoinMarketCap APIs in both code and no-code steps.

Enter your CoinMarketCap API key. See the docs for more information.
Select your environment (Pro vs. Sandbox).

Get ID Map (V1) with CoinMarketCap API on Ticket Pending (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for CoinMarketCap, Zendesk and 2,000+ other apps remarkably fast.

Trusted by 800,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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