Add Multiple Rows with Google Sheets API on New NPS Ratings from UserVoice API

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New NPS Ratings from the UserVoice API

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Add Multiple Rows with the Google Sheets API

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Getting Started#

This integration creates a workflow with a UserVoice trigger and Google Sheets action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New NPS Ratings trigger
1. Connect your UserVoice account
2. Configure Polling schedule
Configure the Add Multiple Rows action
1. Connect your Google Sheets account
2. Optional- Select a Drive
3. Select a Spreadsheet
4. Select a Sheet Name
5. Configure Row Values
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New NPS Ratings on UserVoice

Description:Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to 10 sample NPS ratings users have previously submitted.

Version:0.0.4

Key:uservoice-new-nps-ratings

View on GitHub

UserVoice Overview#

Using the UserVoice API, developers can build powerful customer service tools
to improve the service your organization provides to its customers. Here are
just a few of the possibilities:

Create a custom portal, allowing your customers to submit and manage their
requests, as well as track their progress, all within your own branded
domain.
Integrate UserVoice with your existing customer service software, enabling
customers to better track their inquiries and quickly provide feedback on
their experiences.
Design branded surveys to gather feedback from customers and gain insight
about how to improve your customer service.
Automate customer service processes to ensure each customer's inquiries are
handled quickly and efficiently.
Use data from the UserVoice API to gain valuable insights into your customer
service performance.

These are just a few of the possibilities that can be accomplished through the
UserVoice API. With its comprehensive suite of features, your organization will
be able to provide exceptional customer service experiences and better serve
your customers.

Trigger Code#

const uservoice = require("../../uservoice.app.js");
const { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } = require("@pipedream/platform");

const NUM_SAMPLE_RESULTS = 10;

module.exports = {
  name: "New NPS Ratings",
  version: "0.0.4",
  key: "uservoice-new-nps-ratings",
  description: `Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to ${NUM_SAMPLE_RESULTS} sample NPS ratings users have previously submitted.`,
  dedupe: "unique",
  type: "source",
  props: {
    uservoice,
    timer: {
      label: "Polling schedule",
      description:
        "Pipedream will poll the UserVoice API for new NPS ratings on this schedule",
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
    db: "$.service.db",
  },
  hooks: {
    async deploy() {
      // Emit sample records on the first run
      const { npsRatings } = await this.uservoice.listNPSRatings({
        numSampleResults: NUM_SAMPLE_RESULTS,
      });
      this.emitWithMetadata(npsRatings);
    },
  },
  methods: {
    emitWithMetadata(ratings) {
      for (const rating of ratings) {
        const {
          id, rating: score, body, created_at,
        } = rating;
        const summary = body && body.length
          ? `${score} - ${body}`
          : `${score}`;
        this.$emit(rating, {
          summary,
          id,
          ts: +new Date(created_at),
        });
      }
    },
  },
  async run() {
    let updated_after =
      this.db.get("updated_after") || new Date().toISOString();
    const {
      npsRatings, maxUpdatedAt,
    } = await this.uservoice.listNPSRatings({
      updated_after,
    });
    this.emitWithMetadata(npsRatings);

    if (maxUpdatedAt) {
      updated_after = maxUpdatedAt;
    }
    this.db.set("updated_after", updated_after);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
UserVoice	`uservoice`	`app`	This component uses the UserVoice app.
Polling schedule	`timer`	`$.interface.timer`	Pipedream will poll the UserVoice API for new NPS ratings on this schedule
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.

Trigger Authentication#

UserVoice uses API keys for authentication. When you connect your UserVoice account, Pipedream securely stores the keys so you can easily authenticate to UserVoice APIs in both code and no-code steps.

To connect to the UserVoice API, create a trusted API client. In your UserVoice Admin Console, navigate to Settings → Integrations → UserVoice API keys and click the button to Add API Key. Add a name and check the Trusted box at the bottom of the modal that appears:

Then, generate an access token by clicking the Create button near the right of the details of the API key:

Enter that access token below.

Finally, enter your UserVoice subdomain, which can be found in the URL of your instance: https://SUBDOMAIN.uservoice.com/

About UserVoice#

User feedback made easy and actionable

Action#

Add Multiple Rows on Google Sheets

Description:Add multiple rows of data to a Google Sheet

Version:0.2.1

Key:google_sheets-add-multiple-rows

View on GitHub

Google Sheets Overview#

Some examples of things you can build using the Google Sheets API include:

A web app that lets users input data into a Google Sheet
A script that automatically updates a Google Sheet with data from another
source
A tool that generates graphs and charts from data in a Google Sheet
A service that sends data from a Google Sheet to another API or application

Action Code#

import googleSheets from "../../google_sheets.app.mjs";

export default {
  key: "google_sheets-add-multiple-rows",
  name: "Add Multiple Rows",
  description: "Add multiple rows of data to a Google Sheet",
  version: "0.2.1",
  type: "action",
  props: {
    googleSheets,
    drive: {
      propDefinition: [
        googleSheets,
        "watchedDrive",
      ],
    },
    sheetId: {
      propDefinition: [
        googleSheets,
        "sheetID",
        (c) => ({
          driveId: googleSheets.methods.getDriveId(c.drive),
        }),
      ],
    },
    sheetName: {
      propDefinition: [
        googleSheets,
        "sheetName",
        (c) => ({
          sheetId: c.sheetId,
        }),
      ],
    },
    rows: {
      propDefinition: [
        googleSheets,
        "rows",
      ],
    },
  },
  async run() {
    let rows = this.rows;

    let inputValidated = true;

    if (!Array.isArray(rows)) {
      rows = JSON.parse(this.rows);
    }

    if (!rows || !rows.length || !Array.isArray(rows)) {
      inputValidated = false;
    } else {
      rows.forEach((row) => { if (!Array.isArray(row)) { inputValidated = false; } });
    }

    // Throw an error if input validation failed
    if (!inputValidated) {
      console.error("Data Submitted:");
      console.error(rows);
      throw new Error("Rows data is not an array of arrays. Please enter an array of arrays in the `Rows` parameter above. If you're trying to send a single rows to Google Sheets, search for the action to add a single row to Sheets or try modifying the code for this step.");
    }

    return await this.googleSheets.addRowsToSheet({
      spreadsheetId: this.sheetId,
      range: this.sheetName,
      rows,
    });
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Google Sheets	`googleSheets`	`app`	This component uses the Google Sheets app.
Drive	`drive`	`string`	Select a value from the drop down menu.
Spreadsheet	`sheetId`	`string`	Select a value from the drop down menu.
Sheet Name	`sheetName`	`string`	Select a value from the drop down menu.
Row Values	`rows`	`string`	Provide an array of arrays. Each nested array should represent a row, with each element of the nested array representing a cell/column value (e.g., passing `[["Foo",1,2],["Bar",3,4]]` will insert two rows of data with three columns each). The most common pattern is to reference an array of arrays exported by a previous step (e.g., `{{steps.foo.$return_value}}`). You may also enter or construct a string that will `JSON.parse()` to an array of arrays.

Action Authentication#

Google Sheets uses OAuth authentication. When you connect your Google Sheets account, Pipedream will open a popup window where you can sign into Google Sheets and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Google Sheets API.

Pipedream requests the following authorization scopes when you connect your account:

emailprofilehttps://www.googleapis.com/auth/drive

About Google Sheets#

With Google Sheets, you can create, edit, and collaborate wherever you are

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Pipedream makes it easy to connect APIs for Google Sheets, UserVoice and 1200+ other apps remarkably fast.

Trusted by 500,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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