← Zendesk + DealMachine integrations

Add Lead with DealMachine API on New Ticket (Instant) from Zendesk API

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New Ticket (Instant) from the Zendesk API
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Add Lead with the DealMachine API
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Getting Started

This integration creates a workflow with a Zendesk trigger and DealMachine action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
  3. Configure the Add Lead action
    1. Connect your DealMachine account
    2. Select a Address Type
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket is created
Version:0.2.2
Key:zendesk-new-ticket

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "New Ticket (Instant)",
  key: "zendesk-new-ticket",
  type: "source",
  description: "Emit new event when a ticket is created",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "New Ticket Webhook";
    },
    getTriggerTitle() {
      return "New Ticket Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Add a lead to your team's account. [See the documentation](https://docs.dealmachine.com/#1f003772-6a7b-43f6-8839-1f30bed55b19)
Version:0.0.1
Key:dealmachine-add-lead

DealMachine Overview

The DealMachine API allows for automation of real estate investment tasks such as property research, direct mail marketing, and lead management. By connecting the DealMachine API to Pipedream, users can automate workflows, combine real estate data with other apps, and trigger custom actions based on specific criteria. Pipedream's serverless platform provides a powerful way to interact with the DealMachine API, process data, and integrate with countless other services to optimize real estate investment strategies.

Action Code

import dealmachine from "../../dealmachine.app.mjs";

export default {
  key: "dealmachine-add-lead",
  name: "Add Lead",
  version: "0.0.1",
  description: "Add a lead to your team's account. [See the documentation](https://docs.dealmachine.com/#1f003772-6a7b-43f6-8839-1f30bed55b19)",
  type: "action",
  props: {
    dealmachine,
    addressType: {
      type: "integer",
      label: "Address Type",
      description: "The type of the address you want to add.",
      reloadProps: true,
      options: [
        {
          label: "Full Address",
          value: 1,
        },
        {
          label: "Lat and Lng",
          value: 2,
        },
        {
          label: "Object Address",
          value: 3,
        },
      ],
    },
  },
  async additionalProps() {
    switch (this.addressType) {
    case 1:
      return {
        fullAddress: {
          type: "string",
          label: "Full Address",
          description: "A full address in one string (This will be the least accurate).",
        },
      };
    case 2:
      return {
        latitude: {
          type: "string",
          label: "Latitude",
          description: "The latitude of the address.",
        },
        longitude: {
          type: "string",
          label: "Longitude",
          description: "The longitude of the address.",
        },
      };
    case 3:
      return {
        address: {
          type: "string",
          label: "Address",
          description: "The address of the lead.",
        },
        address2: {
          type: "string",
          label: "Address 2",
          description: "The second line of the address.",
          optional: true,
        },
        city: {
          type: "string",
          label: "City",
          description: "The city of the address.",
        },
        state: {
          type: "string",
          label: "State",
          description: "The state of the address.",
        },
        zip: {
          type: "string",
          label: "Zip",
          description: "The zipcode of the address.",
        },
      };
    }
  },
  async run({ $ }) {
    const {
      dealmachine,
      fullAddress,
      ...data
    } = this;

    const {
      error, data: response,
    } = await dealmachine.addLead({
      $,
      data: {
        full_address: fullAddress,
        ...data,
      },
    });

    if (error) {
      throw new Error(error.message);
    }

    $.export("$summary", `A new lead with Id: ${response.id} was successfully created!`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
DealMachinedealmachineappThis component uses the DealMachine app.
Address TypeaddressTypeintegerSelect a value from the drop down menu:{ "label": "Full Address", "value": 1 }{ "label": "Lat and Lng", "value": 2 }{ "label": "Object Address", "value": 3 }

Action Authentication

DealMachine uses API keys for authentication. When you connect your DealMachine account, Pipedream securely stores the keys so you can easily authenticate to DealMachine APIs in both code and no-code steps.

To retrieve your API Key,

  • Navigate to your DealMachine account and sign in
  • Hit the navigation menu on the top right.
  • Go to “Application Settings” > “API”

About DealMachine

We help single family real estate investors find more deals for less money with our suite of direct-to-seller marketing tools.

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