Add Email to Global Suppression with Twilio SendGrid API on New Survey Response Received from AskNicely API

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New Survey Response Received from the AskNicely API

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Add Email to Global Suppression with the Twilio SendGrid API

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Getting Started#

This integration creates a workflow with a AskNicely trigger and Twilio SendGrid action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Survey Response Received trigger
1. Connect your AskNicely account
2. Configure Polling interval
Configure the Add Email to Global Suppression action
1. Connect your Twilio SendGrid account
2. Configure Recipient Emails
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Survey Response Received on AskNicely

Description:Emit new event when a survey is responded.

Version:0.0.1

Key:asknicely-survey-response-received

View on GitHub

AskNicely Overview#

The AskNicely API enables you to tap into customer feedback processes by automating the collection and analysis of customer satisfaction data. With Pipedream, you can leverage this API to create custom workflows that trigger on specific events, interact with other apps, and perform actions based on customer feedback scores and comments. Whether you're syncing data to a CRM, triggering email campaigns based on scores, or aggregating responses for analysis, the API's integration into Pipedream opens a world of possibilities for enhancing customer experience and operational efficiency.

Trigger Code#

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import asknicely from "../../asknicely.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "asknicely-survey-response-received",
  name: "New Survey Response Received",
  version: "0.0.1",
  description: "Emit new event when a survey is responded.",
  type: "source",
  dedupe: "unique",
  props: {
    asknicely,
    db: "$.service.db",
    timer: {
      label: "Polling interval",
      description: "Pipedream will poll the AskNicely on this schedule",
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  methods: {
    _getLastDate() {
      return this.db.get("lastDate") || 0;
    },
    _setLastDate(lastDate) {
      this.db.set("lastDate", lastDate);
    },
    async startEvent(maxResults = 0) {
      const { asknicely } = this;

      const lastDate = this._getLastDate();
      const items = asknicely.paginate({
        fn: asknicely.getResponses,
        sort: "desc",
        sinceTime: lastDate,
        maxResults,
      });

      let responseArray = [];

      for await (const item of items) {
        responseArray.push(item);
      }
      if (responseArray.length) this._setLastDate(responseArray[0].responded);

      for (const item of responseArray.reverse()) {
        this.$emit(
          item,
          {
            id: item.response_id,
            summary: `A new response with id: "${item.response_id}" was received!`,
            ts: item.responded,
          },
        );
      }
    },
  },
  hooks: {
    async deploy() {
      await this.startEvent(25);
    },
  },
  async run() {
    await this.startEvent();
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
AskNicely	`asknicely`	`app`	This component uses the AskNicely app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling interval	`timer`	`$.interface.timer`	Pipedream will poll the AskNicely on this schedule

Trigger Authentication#

AskNicely uses API keys for authentication. When you connect your AskNicely account, Pipedream securely stores the keys so you can easily authenticate to AskNicely APIs in both code and no-code steps.

To retrieve your API Key,

Navigate to your AskNicely account and sign in
Go to “Settings” > “Users”
Select your account, then click “Show API Key”

Your domain in 1234 if your AskNicely login portal URL is https://1234.asknice.ly/login/

About AskNicely#

The #1 Rated Customer Experience Platform for Frontline Teams.

Action#

Add Email to Global Suppression on Twilio SendGrid

Description:Allows you to add one or more email addresses to the global suppressions group. [See the docs here](https://sendgrid.api-docs.io/v3.0/suppressions-global-suppressions/add-recipient-addresses-to-the-global-suppression-group)

Version:0.0.4

Key:sendgrid-add-email-to-global-suppression

View on GitHub

Twilio SendGrid Overview#

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Action Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "sendgrid-add-email-to-global-suppression",
  name: "Add Email to Global Suppression",
  description: "Allows you to add one or more email addresses to the global suppressions group. [See the docs here](https://sendgrid.api-docs.io/v3.0/suppressions-global-suppressions/add-recipient-addresses-to-the-global-suppression-group)",
  version: "0.0.4",
  type: "action",
  props: {
    ...common.props,
    recipientEmails: {
      type: "string[]",
      label: "Recipient Emails",
      description: "An array of email addresses to be added to the global suppressions group. Example `[\"email1@example.com\",\"email2@example.com\"]`",
    },
  },
  async run({ $ }) {
    const resp = await this.sendgrid.addEmailToGlobalSuppression(this.recipientEmails);
    $.export("$summary", "Successfully added emails to global suppressions group");
    return resp;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Twilio SendGrid	`sendgrid`	`app`	This component uses the Twilio SendGrid app.
Recipient Emails	`recipientEmails`	`string[]`	An array of email addresses to be added to the global suppressions group. Example `["email1@example.com","email2@example.com"]`