Add Email to Global Suppression with Twilio SendGrid API on New Message in Conversation from Drift API

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New Message in Conversation from the Drift API

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Add Email to Global Suppression with the Twilio SendGrid API

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Getting Started#

This integration creates a workflow with a Drift trigger and Twilio SendGrid action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Message in Conversation trigger
1. Connect your Drift account
2. Configure Conversation ID
3. Optional- Configure Message Context
4. Configure Polling Interval
Configure the Add Email to Global Suppression action
1. Connect your Twilio SendGrid account
2. Configure Recipient Emails
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Message in Conversation on Drift

Description:Emit new event when a message is received in a specific Drift conversation. [See the documentations](https://devdocs.drift.com/docs/retrieve-a-conversations-messages)

Version:0.0.1

Key:drift-new-message

View on GitHub

Drift Overview#

The Drift API, contrary to the customer messaging platform, is actually a geocoding service provided by Geocod.io. It allows you to convert physical addresses to geographic coordinates and vice versa, enrich addresses with detailed location data, and offers batch geocoding features for processing multiple addresses simultaneously. With Pipedream, you can harness this API for a variety of location-based automations, enriching customer data with geographical insights, automating logistics, or enhancing marketing campaigns with location targeting.

Trigger Code#

import drift from "../../drift.app.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import { doesContextMatch } from "../../common/utils.mjs";

export default {
  key: "drift-new-message",
  name: "New Message in Conversation",
  description: "Emit new event when a message is received in a specific Drift conversation. [See the documentations](https://devdocs.drift.com/docs/retrieve-a-conversations-messages)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",

  props: {
    drift,
    db: "$.service.db",
    conversationId: {
      type: "integer",
      label: "Conversation ID",
      description: "Enter the ID of the conversation",
    },
    messageContext: {
      type: "object",
      label: "Message Context",
      description: "Enter message context [See the documentation](https://devdocs.drift.com/docs/message-model).",
      optional: true,
    },
    timer: {
      type: "$.interface.timer",
      label: "Polling Interval",
      description: "How often to poll Drift for new messages.",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },

  async run({ $ }) {
    const {
      drift,
      db,
      conversationId,
    } = this;

    const messageContext = drift.parseIfJSONString(this.messageContext);

    console.log(messageContext);
    const messages = await drift.getMessagesByConvId($, conversationId);

    if (!messages?.length) {
      console.log("No messages found.");
      return;
    };

    let lastMessageId = await db.get("lastMessage");

    const lastFetchedMsgId = messages[messages.length - 1].id;

    if (!lastMessageId) {
      await db.set("lastMessage", lastFetchedMsgId);
      console.log(`Initialized with ID ${lastFetchedMsgId}.`);
      return;
    };

    if (lastMessageId === lastFetchedMsgId) {
      console.log("No new messages found");
      return;
    };

    const lastMessageIndex = messages.findIndex((obj) => obj.id === lastMessageId);

    if (lastMessageIndex === -1) {
      console.log("Last message ID not found.");
      return;
    };

    for (let i = lastMessageIndex + 1; i < messages.length; i++) {
      if (messageContext) {
        if (!doesContextMatch(messageContext, messages[i].context)) continue;
      }
      this.$emit(messages[i], {
        id: messages[i].id,
        summary: `New message with ID ${messages[i].id}`,
        ts: messages[i].createdAt,
      });
    };

    await db.set("lastMessage", lastFetchedMsgId);

  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Drift	`drift`	`app`	This component uses the Drift app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Conversation ID	`conversationId`	`integer`	Enter the ID of the conversation
Message Context	`messageContext`	`object`	Enter message context See the documentation
Polling Interval	`timer`	`$.interface.timer`	How often to poll Drift for new messages.

Trigger Authentication#

Drift uses OAuth authentication. When you connect your Drift account, Pipedream will open a popup window where you can sign into Drift and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Drift API.

Pipedream requests the following authorization scopes when you connect your account:

contact_readcontact_writeall_contact_readconversation_writeconversation_readuser_writeuser_readaccount_readaccount_writeplaybook_read

About Drift#

The New Way Businesses Buy From Businesses

Action#

Add Email to Global Suppression on Twilio SendGrid

Description:Allows you to add one or more email addresses to the global suppressions group. [See the docs here](https://sendgrid.api-docs.io/v3.0/suppressions-global-suppressions/add-recipient-addresses-to-the-global-suppression-group)

Version:0.0.6

Key:sendgrid-add-email-to-global-suppression

View on GitHub

Twilio SendGrid Overview#

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Action Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "sendgrid-add-email-to-global-suppression",
  name: "Add Email to Global Suppression",
  description: "Allows you to add one or more email addresses to the global suppressions group. [See the docs here](https://sendgrid.api-docs.io/v3.0/suppressions-global-suppressions/add-recipient-addresses-to-the-global-suppression-group)",
  version: "0.0.6",
  annotations: {
    destructiveHint: false,
    openWorldHint: true,
    readOnlyHint: false,
  },
  type: "action",
  props: {
    ...common.props,
    recipientEmails: {
      type: "string[]",
      label: "Recipient Emails",
      description: "An array of email addresses to be added to the global suppressions group. Example `[\"email1@example.com\",\"email2@example.com\"]`",
    },
  },
  async run({ $ }) {
    const resp = await this.sendgrid.addEmailToGlobalSuppression(this.recipientEmails);
    $.export("$summary", "Successfully added emails to global suppressions group");
    return resp;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Twilio SendGrid	`sendgrid`	`app`	This component uses the Twilio SendGrid app.
Recipient Emails	`recipientEmails`	`string[]`	An array of email addresses to be added to the global suppressions group. Example `["email1@example.com","email2@example.com"]`